Dear ELAHEH,We apologize for any inconvenience regarding the parking fee. We understand the frustration of unexpected expenses, and we'll certainly take your feedback into consideration as we strive to improve our services. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to our team. We appreciate your feedback and hope to have the opportunity to better accommodate you in the future.Sincerely,DoubleTree by Hilton Hotel Irvine Management

Dear Peter,Thank you for a Perfect Score Rating on your stay at DoubleTree by Hilton Hotel Irvine - Spectrum.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,DoubleTree by Hilton Hotel Irvine Management

Dear Cheryl,Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced during your visit. While we're glad to hear that you found our hotel clean and modern, we regret that other aspects of your stay did not meet your expectations.Regarding the location, we understand your concern about the lack of nearby amenities. We do have our 90 Pacifica Restaurant & Bar and Blend grab-and-go market onsite for guests' convenience. Additionally, the Spectrum Center, offering shopping, dining, and entertainment options, is just 1.5 miles away from our hotel and accessible to all guests.We appreciate your feedback and will take your comments into consideration to improve our services and better inform future guests about nearby options. We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.Sincerely,DoubleTree by Hilton Hotel Irvine Management

Dear JUAN J,Thank you for rating your stay at  DoubleTree by Hilton Hotel Irvine - Spectrum.   We are glad to learn that your stay at our DoubleTree by Hilton Hotel Irvine - Spectrum Hotel was good; however, we would love to know how we could've improved your experience.   Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Thank You,DoubleTree by Hilton Hotel Irvine Management

Dear Angelina,We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere.Thank You,DoubleTree by Hilton Hotel Irvine Management

Dear Erika,We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere.Thank You,DoubleTree by Hilton Hotel Irvine Management

Dear Alireza, We're delighted to hear you enjoyed your stay!  While we understand the inconvenience of limited parking, we strive to offer exceptional service in all areas.  Our team is dedicated to ensuring your comfort and satisfaction.  We appreciate your positive rating and hope to welcome you back soon.Thank You,DoubleTree by Hilton Hotel Irvine Management

Dear Jacques,We sincerely apologize for the inconvenience you experienced with our room servicing during your stay.  Your feedback is invaluable, and we're taking steps to ensure better communication and adherence to your preferences in the future.  We're delighted to hear you enjoyed our shuttle service, and we hope it added convenience to your visit.  Please consider giving us another opportunity to exceed your expectations on your next stay.Thank You,DoubleTree by Hilton Hotel Irvine Management

Dear lisa, We apologize for the disruption during your stay.  Rest assured, we are actively addressing the plumbing issues to ensure a peaceful experience for all guests.  Your feedback is invaluable, and we're committed to delivering the highest standards of comfort.  We hope you'll consider giving us another opportunity to exceed your expectations in the future.  Thank you for bringing this to our attention.Sincerely,DoubleTree by Hilton Hotel Irvine Management

Dear Timothy,We're delighted to hear you found our hotel safe and tranquil during your stay!  Ensuring the safety and comfort of our guests is our top priority.  We take pride in maintaining a peaceful environment for a restful experience.  Thank you for choosing us, and we look forward to welcoming you back for another serene stay!Thank You,DoubleTree by Hilton Hotel Irvine Management

Dear Zachary,Thank you for leaving us a rating of your stay with us at DoubleTree by Hilton Hotel Irvine - Spectrum.  We work tirelessly to ensure our guests experience the best hospitality in DoubleTree by Hilton Hotel Irvine - Spectrum.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,DoubleTree by Hilton Hotel Irvine Management

Dear Hassan, We're delighted to hear that you found our spacious room accommodating for your needs.  Providing a comfortable experience for all our guests, including those with mobility challenges, is a top priority.  Our team takes great pride in delivering friendly and helpful service, ensuring your stay is memorable for all the right reasons.  Thank you for choosing us, and we look forward to welcoming you back soon!Thank You,DoubleTree by Hilton Hotel Irvine Management