Hotell Istanbul Sureyya Plaji station, Maltepe

"Allt har varit perfekt och personalen väldigt trevliga och hjälpsamma och tack för Süheda och Deniz:)"

"Rummet är rent och bra. Det tyst område. Frukost var bra. En ska som jag inte nöd och vi svar..,,, Complaint regarding misleading VIP benefit – breakfast charge Dear Hotels.com Customer Service, I am writing to express my concern regarding a recent hotel booking where the VIP benefit information about free breakfast was misleading. I am a Silver member, and according to your VIP benefits, it states that VIP members may receive free breakfast. Because of this, I did not include breakfast when I made my booking, assuming it would be included as part of the VIP benefit. However, upon arrival at the hotel, I was informed that breakfast was not included, and I had to pay for breakfast for two days for two people, which cost 795 SEK. This was disappointing, as the information on your website led me to believe that free breakfast was included for VIP members. I kindly ask you to review this case and consider a refund or compensation for the breakfast cost. Booking reference: 519233302
Hotel name: Cevahir Hotel İstanbul Asiia
Stay dates: 4 to 6 February. Thank you for your time and assistance. I look forward to your reply. Kind regards, Sirak "

"Så himla bra frukost "

"Bra hotell med Trevlig personal "

"Städerskan missade att byta glas o fylla på näsdukar. Saknade också ett skohorn på rummet. Annars som vanligt bra hotell!"

"Our stay at Elite World Grand was overall lovely, the hotel is elegant, the rooms are spacious and clean, and the housekeeping was excellent. We really enjoyed the peaceful atmosphere and beautiful interior. One of the absolute highlights was the breakfast, it was truly wonderful, with a wide variety of fresh and delicious options that we looked forward to every morning. The only downside was the experience before arrival. We had contacted the hotel to help us arrange a taxi from the airport, and although they initially responded, the communication eventually stopped completely. We were left without clear information and had to arrange a taxi on our own last minute, which was quite stressful after a long trip. That said, once we arrived, everything went smoothly and we had a pleasant stay. With just a bit more consistency and follow-through in their guest communication, especially before check-in, the hotel could offer an even more seamless experience. "

"Kesinlikle 5-yildiz statusunde bir otel degil. Standart cok kötu, odalar cok bakimsiz ve suratsiz personel calisiyor. Kaba bir mudur, ulu orta ona buna bagiriyor. Elini kolunu sallayan otele giriyor. Kimin girip ciktigi belli degil, ilgili kimse yok. "

"Vi har haft jätte bra, mycket hjälpsamma personal, där kommer jag att bo flera gånger."