Hotell nära Jaguar utsiktspunkt Tulum

“Mi Amor är ett fantastiskt hotel men så trevlig och hjälpsam personal.- Tack Alberto Ana och tjerna i receptionen för att ni gjorde vår resa så härlig! ”

“We spent 4 nights in one of the rooms with ocean view and couldn’t have asked for a better place to stay. It really is paradise. We loved the hotel from the second we arrived and saw the little parking sign for our private parking spot for the rental car for the stay. We were greeted with a welcome-margarita, got to select our choice of soap flavour, and what time the morning tea/coffee would be sent to our room. It is a small hotel overlooking the beach, super friendly staff, happy hour every...

“We had a great time at Naj Tulum. Overall high standard and beautifully decorated rooms. The terrace with the private pool was fantastic. Lastly the concierge Braulio was very helpful sharing good insights to enhance our Tulum stay and regularly checking in if he could be of assistance”

“Our stay at this hotel was extremely disappointing. The service was poor, and the atmosphere felt tense. The staff in the restaurant were stressed and curt, and despite being clear with our order, we received an extra dish we didn’t order, and another was switched to the wrong one. We didn’t touch either of these dishes, but they were still included on the bill, and it took 15 minutes of discussion with the staff to have them removed. Breakfast was also disappointing, offering only one dish and...

“Riktigt vackert ställe. Duschen var dock inget att hurra för. Strålen var väldigt slö. Wifi dålig signal.”

“Extremely poor standard of the room. Room was dirty and not properly cleaned upon arrival nor during the days we stayed there. Poor service from the staff. Spiders and animals in the room. Holes in the furniture. Overall my worst experience from any hotel so we decided to check out early and find a new place to stay. Not worth the money you are paying. The location is absolutely amazing right at a magical beach. But there others hotel in the area, choose them instead! Just be aware that it’s...