Hotell nära Japanache

“The check-in process was extremely frustrating. It required multiple phone calls telling me I'd receive links to confirm check in which didn't come through. Even with all the phone calls to confirm, the process the check-in confirmation was not provided until two hours after the scheduled check-in time. The intercom code also did not work, which meant we had to wait for someone else to arrive before we could access the letterbox. The designated car park was already occupied. As instructed, I...

“TY only got rubbish channels - no foxtel Bedside radio was uselesss Shower support bracket need tightening - rotated off the support Otherwise excellent but not for price paid”

“Nice clean rooms. Better than expected!”

“Fantastiskt läge . Bra service och hjälpsam personal.Rymliga,rena lägenheter med stor balkong . Plus för kökets utrustning som även har tvättmaskin och torktumlare. Underbar pool.Enda nackdelen var att wifin fungerade dåligt.”

“No issues, clean small room with AC, friendly staff and option to leave bags after checkout. Amenities were a little lacking such as toilet paper (very thin), very basic body wash and shampoo. Cleaning chemicals used were also not pleasant. Overall good hotel, minor things, would stay again.”

“Beautiful and clean. Very comfy beds and super helpful staff”

“Enjoyable stay, friendly people, staff could not do enough for you”

“One of the best locations on the Gold Coast. The managers were excellent to deal with and made our stay most enjoyable. The views from our apartment were magnificent and the property had fantastic amenities. We would highly recommend The Waterford to anyone wanting a self contained apartment centrally located on the Gold Coast. We will be back.”

“Poor and very slow breakfast. Ran out of ingredients every day on the short menu they had for breakfast. The buffet was so poor, hardly anything to chose from, and several canned fruits in stead of fresh fruit. You had to pay extra for barista coffee. Don’t take valet parking, there is no one there to help you with the car. Garage works fine though. Pool area without any serving of food or drinks. Rooms ok but very sterile and windows very dirty. Would not go back or recommend. ”

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“Very friendly and helpful staff.”