Hotell i Jetysu-distriktet

“I really wanted to give this hotel a better rating, but it came up short in many areas. The room was comfortable but housekeeping was minimal. I checked in on Sunday and didn't see a fresh towel until Thursday. Bed was never made during my week - long stay. No hot water the last two times I took a shower. Noisy! There was a youth soccer team in the two floors below, and twice I had to tell the front desk about the noise that came up the open stairwell like an echo chamber; the second time, the...

“The property was clean and tidy. Staff was polite. Would recommend to any one who is looking for a stay close to Almaty airport”

“When we got to the hotel they said they don't participate with Hotels.com and refused to accept our voucher even after we showed them both hard copy and email versions of the voucher. No one actually spoke any English so we had to use translation programs on our phones to communicate. We paid to stay there anyway. It turned out that the location was outside of the city center and hard to get to. The air conditioning leaked water into the room so we had to turn it off. Breakfast was very poor...

“Yer yeni olduğu için her şey temiz sadece çok yeni”

“This hotel was a delight to stay for two nights. Staff were beyond friendly and helpful. The free shuttle to medeu was an excellent addition. The lodge itself was nice and clean, comfortable and the breakfast delivered to your room was a nice touch. We struggled to get the sauna working on the first night but this was fixed within minutes. The restaurant located on site whilst is aesthetically pleasing is not for everyone’s taste. Room serving options were good though. Overall an enjoyable stay...

“Great service. Perfect place. Nice spa.”