Hotell i Kanama

“great place”

“Our stay at Grotta Resort was very comfortable and the staff were amazing. It’s very convenient if you want to do Gorilla trekking. We were picked up and dropped off at Kigali by the resort, our driver Enock really looked after us and made sure we arrived at our destinations.”

“Safe Haven Apartments is a place that truly lives up to its name. It offers the perfect mix of comfort, privacy, and convenience. The location is excellent—quiet and secure, yet close enough to everything you need. From the moment you walk in, you notice how spacious, clean, and thoughtfully arranged the apartments are. The design is modern yet cozy, making it easy to feel at home right away. Each detail, from the comfortable beds to the well-equipped spaces, shows real care for guests’...

“The road to the facility is horrible, the facility is noisy, especially in the morning hours, the staff is rude, breakfast had spoiled ingredients, and I was charged for items I did not consume.”

“Clean room & friendly staff”

“Un personnel très serviable et un service irréprochable ”

“Due to the proximity of this hotel to the current Ebola outbreak we gave advance notice of our need to cancel. Many hotels on Expedia will give 100% of your reservation back for a cancelation. Some have a more restrictive 50% refund policy. This was the only hotel in our travels that had an unfair and unreasonable cancellation policy. We even reached out to the staff but unfortunately they were very unresponsive. I recommend looking for hotels that are customer focused. This hotel is not.”

“Härligt ställe att bo på. Lite lyhört från korridoren. God mat i restaurangen och frukosten var helt okej! Utsikten från rummet på bottenvåningen är över den mysiga trädgården med pool. Runt hörnet ligger stranden där det går bra att bada och göra båtutflykter. Andra restauranger ligger en kort promenad bort. ”

“Home away from home ”

“L'hôtel réservé est fermé. On nous a proposé un hôtel en construction portant un autre nom dont la finition n'est pas terminee : chambre non terminée, fils électriques qui traîneent, pas d'eau chaude, lumière passant par la porte mal posée, escalier aux marches toutes inegales très dangereuses ,absence de mains courantes, pas de TV installée, pas de restaurant installée, pas de roof top accessible etc.Des images ont été prises. La réservation ne correpondait en rien à l'hôtel réservé ...

“La chambre était propre et les personnels étaient très courtois ”

“I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! ”

“The house is a 15-20’ walk from the center. Difficult to communicate with the lady (no French, little English) but her husband speaks fluent French. Excellent breakfast, clean and spacious room.”