Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This is very nice resort for the money on the east side of Kauai. It's in the middle of Kapaa, walking distance to many shops and restaurants. If you want to be out of the way of things, this is not a great location for you. We liked being in the middle of town and enjoyed the conveniences, but not the very heavy traffic. Note the beach here is not suited for swimming. In fact, we had to go to the north or south ends of the islands to find beaches where we could really be in the water. We knew this going in, so it was fine and the pool was a lot of fun. As far as the unit, it was nice but had some maintenance issues that were never resolved. Note that this unit is not run by the resort, but a separate property management company. While I might recommend the resort, I would not recommend this unit for that reason. It's too bad because it's nicely situation with a view of the pool and beach, but we did not have a functioning dishwasher the entire stay (this was over Christmas so a big deal not to have a dishwasher) and the sleeper sofa was the worst I've ever seen in the many many rentals I've stayed in. We had to go buy a foam pad for my son to be able to sleep on it. They did send a maintenance team for the dishwasher, but not until calling multiple times and the maintenance folks couldn't fix it. We asked for some of our money back to compensate for the inconvenience and the additional meals we ate out due to the hassle, but never received a reply.