Hotell nära Kenova City Hall

“The staff was rude, I booked a night for my son who was there for a job interview. Because I booked the room, they wanted him to produce verification for me since the card was in my name. My son had no phone so asked the clerk if he could use their phone to call me and I could verify and the clerk refused. He then asked the clerk if he could call and he refused. He turned my son away and he had to try to find another place to stay. THEY WOULD NOT REFUND THE MONEY THAT I HAD ALREADY PAID FOR THE...

“Nice place, only downfall was that the elevators went out overnight. Thus we had to lug our suitcases down the stairs. But everything else was great.”

“Relaxing and great food and drinks on location.”

“Helpful staff, clean hotel, stay here if in the area”

“Excellent stay. Especially for this reasonable price point. I’ve stayed at higher priced hotels that had less friendly service. Not only was the staff very helpful at this Best Western was so clean, quiet, great shower pressure and shower head. I would definitely stay here again.”

“The property was remodeled and had fresh paint and carpet. It was not very soundproof though. We could hear people talking and going in and out of their doors.”

“Clean room. Helpful staff. I did not eat breakfast or use the kitchen. My dog enjoyed the stay as well.”

“Nice staff”

“Pros: staff and dog friendly Cons: not clean, not kept up, bathroom door broken, toilet rocked, shower looked dirty, bathroom sink cracked, AC barely worked, sat something in front of door because it didn't feel secure, infested with stink bugs and had spiders”

“While the property is in need of a facelift, the mattress was very comfortable! The bedding in our room was yellowed and didn’t smell clean. I called the front desk to get new pillowcases, but was told the office was locked. 🤔The towels were very thin but clean. The breakfast area was nice and food was ok! The motel is next to a busy train track with trains running all night. I must say at least the price was good!”

“Pets stay free!”