Hotell i Kenova

“Netflix/ streaming was not working throughout hotel. Very disappointing when you have kids.”

“The bathroom smelled like mold or mildew. There was actually mold. There was cobwebs in the bathroom also”

“Front desk at check in was great, very nice and friendly. Got to our room (137) - all the way at the end next to the side entrance. Stairwell door is right across from that room door and it slammed often at night waking us up. The side entrance door to the outside is broken and every time a person goes in or out, it stays wide open for anyone to enter all day and night. It needs fixed ASAP. Upon entering our room, everything looked in order and nice, smelled clean. But when barefoot, the floor...

“The Hampton was very clean and the staff were very friendly. We always stay here when visiting Marshall University.”

“I have stayed here multiple times. Levi is always the absolute best!! Checked in a little later this time so I missed him. But the lady working at the front desk was so sweet. The next morning as I was leaving early I saw some of the house keepers coming in for their shift. They spoke to me and were so sweet considering I was having a hard morning I truly appreciated the kindness. The staff is always a pleasure to do business with. Definitely will return AGAIN. Thank you Levi and your staff.”

“We just checked out this morning. The hotel was clean and the beds were very comfortable. We enjoyed the hot tub and the pool. I have to get a huge shout out to the staff. Everyone was over the top friendly. I had to spend all day there two days in a row while my husband worked and I enjoyed my day very much because of the staff. They were just so friendly and helpful. I didn’t catch the ladies’s name that was helping with breakfast, but she was so nice. Also, the cleaning staff asked me several...

“Decent stay for a short business trip.”

“We paid $205 just to have 1 relaxing day/night away from our kids. We wanted to swim and get in the hot tub. We were completely unaware that there would be 2 travel baseball teams AND 2 weddings going on there at the time. Meaning the pool area was completely full of kids the entire time and we didn’t get a chance to get it at all. We tried again to go down to the pool area and get into the hot tub during the last 20 minutes it was open, hoping that it would be cleared out by then. There was...

“Overall, this hotel served its purpose as an affordable overnight stop for travelers just passing through. The customer service was friendly, welcoming, and professional throughout the stay. I also appreciated that the security deposit was processed using the card already on file instead of requiring a separate transaction. Check-in itself was fairly quick, although some information still had to be manually re-entered despite booking through Expedia. The biggest drawbacks were related to...

“Breakdown was excellent! Biscuits and gravy, my favorite.”

“This hotel is very outdated and not very clean. When you are in the room and see a rat run across the room. That should say everything! We checked out before our stay ended once we seen that in our room.”

“The night staff lady on the walker was not helpful or friendly she was more worried about getting outside to smoke cigarettes than help the guests very rude and unattentive but the rest of the staff made up for her horrible customer service”

“The room was very clean. Beds comfy. Pull out couch was comfortable. Breakfast was good. The pool was nice but kept running out of towels because there were so many people swimming. But the staff was very attentive and replaced towels when requested. I loved the cornhole game and large connect four game in the courtyard. I would definitely recommend this hotel. ”

“We had a very spacious and clean room with a very comfortable king sized bed. The hotel was very quiet and the staff was very helpful and accommodating. Breakfast was excellent, but didn't offer very many choices. I will be staying here again on my next trip to the area.”

“We enjoyed our short stay. The cabin was equipped with everything you need . The owner greeted me with a thank you card and chocolate when checking out.”

“The property was scary. It might have been the clientele but my daughter and I slept with our pepper gel and stun gun out while putting the chair in front of the door. The Days Inn next door look better kept. I won’t be staying there again. Also the smoke detector what hanging off the wall. I don’t even know if it worked. There was almost an inch gap under the door into the room. Definitely don’t stay in that room since any critter could come in. I’m sure during the winter, it would be fun...

“Overall a great place to stay.”

“Our room was not the greatest sink stop up ,and toilet keep running”