Kuala Gandah Elephant Sanctuary

Rent rum i bra läge. Luftkonditionering

Good location, as its connected to the One Utama shopping mall with plenty of shopping and food options till 10pm. After a particularly heavy downpour, we returned to our room which had a huge puddle of water on the floor. We tried calling reception, but nobody picked up the phone. So we had to physically go down to reception and tell them we needed someone to have a look at why the rain had come into the room, even though our windows were sealed shut. It took more than 45min fir someone to come up, address the issue and send housekeeping to mop up the water. Room was clean, but the power cut out once and housekeeping didn't give us new towels after they had taken our used ones. Pool spa was pathetic, with barely much of a spa jet. Otherwise it was an ok stay. We definitely will not be staying here again.

Apartment was nice and spacy, cleaning was after 4 pm (too late imo), came between 7-8pm first time. The apartment was not very clean when we arrived, a few pieces of trash on the floor. But overall it was a good apartment, would not mind booking again. The showers has very nice water pressure, but you have to turn on the heaters 15 mins before using them. There is a kitchen with plates etc for 6 people, didnt cook in it but there were pans etc to do so. There was a nice view from the balcony to the twin towers, windows had not been cleaned though and had smears and a big handprint. Aircondition worked fine in all rooms. The pool on the rooftop has a great view of the twin towers, and is very much visited by instagrammers when it opens in the morning and when it gets dark, asking you to move so they can get their perfect picture, just tell them no. Use grab to get around, but dont trust the arrival time, order with spare time, not last minute.