Familjehotell i La Florida

“Habitación y vista hermosa”

“I was in Mazatlán and I came across this property. There was no days blocked off on the calendar for the days I chose to stay so I booked it. I paid just shy of 2900.00 and after the payment was accepted the host messaged me and said that I cannot have the house as there is already people staying at this house. Well I booked this house on December 3rd and because I booked it within the 24hr time frame I couldn’t cancel. So I have been back and forth with VRBO about this issue. It is now December...

“I rarely leave negative reviews, but this experience was truly unacceptable. The cleanliness was extremely poor. In the first room, the chair was dirty, there was dust on the floor, and both the bed sheets and towels were unclean. After requesting a room change, the second room was not much better — the towels were still dirty, there were oil stains on the bed sheets, and even greasy handprints on the bathroom door. Housekeeping standards here are simply terrible. Room service was incredibly...

“Nos habíamos hospedado en este hotel hace un año y tuvimos una excelente experiencia: servicio impecable y comida increíble. Aunque había pocas amenidades, se compensaba perfectamente con esos dos aspectos. En esta ocasión fue totalmente diferente. Desde la llegada, la atención en recepción fue antipática. En el restaurante de lunch pedimos nuevamente la pizza de mariscos que antes nos había encantado, pero ahora no tenía sabor, y el servicio fue muy malo, prácticamente sin atención. El servicio...

“Excelente ubicación con unas vistas increíbles”

“They were super accommodating! Every one is friendly and kind. Family oriented and Alma and Ferman were above and beyond we wanted. I needed hot water for my herbal tea treatment late at night and they got it.5 star all the way.”

“Clean room and staff were amazing ”