Hotell nära Lakeside Arts Centre

“Best hotel,in Nottingham”

“Room lovely and warm, fresh bedding very clean breakfast first class”

“Check in was really slow, I wasn't told about the building or where my room is. I was given the wrong key card, so I had to wait another half an hour for the error to be corrected. I wasn't given access to the facilities/leasure areas as the property description advertised. There was no guide of how to use the key card or an fire escape map in my room. Over all I am disapionted. ”

“Room was clean but had a very strange smell to it”

“I booked hotel on the same day of the stay. It turns out a form must be filled in and completed prior to being allowed in just the hotel reception. Upon finding this detail out as I arrived at the hotel, it was quite the disappointing experience that cannot be matched by having an on site host. Once the information was submitted, followed by a secondary transaction of a significant sum in the reception to act as damage waiver, we were finally granted access to our room. Room was nice but for...

“We were in the rooftop attic room. Pro - hotel is in a very good location, convenient for exploring the town easily. The bathtub and shower were fantastic, great water pressure and temperature. The room itself was clean on arrival. Con - the white furniture and bed headboard are quite stained and filthy looking. The hotel owner needs to get it professionally cleaned or replaced. One of our lamps didn’t work, the towel rack was broken and wouldn’t heat up. Room needs some upkeep, definitely...

“Convenient location just next to tram station and near shopping centre. Originally booked wrong room type, but staff was very helpful changing to a family room for us which is much appreciated.”

“Perfect city location. Quiet and comfortable apartment. Bedrooms were so comfortable, with clothes hangers and the bathrooms & shower were luxury.”

“Unfortunately, our stay fell short of expectations. On arrival, around half of the cutlery and crockery was missing, and what was provided was dirty and still covered in food. There was also no washing-up liquid or sponge available until we specifically asked for it. The room itself was uncomfortably hot to the extent that we had to turn the heating off and keep the windows open, despite it being winter. The pillows were extremely thin, and even folding them offered little support. We also...

“Jättebra hotell, utmärkt frukost och bra middag. Utmärkt service.”