Hotell nära Laurel Falls

“It’s the worst stay ever till now. There’s no office and no staff. There’s no proper communication. We already reserved room through online . We called him and he responded in worst manner. At last he told us to find another room at midnight 1 am. I don’t know why people do business without having knowledge. Please don’t go to this motel. Save money save humanity . Thank you.”

“Clean room. Great staff”

“Very good location and overall nice cabin. Great place to come back to after a long day exploring the area”

“Perfect location to the strip of downtown. The balcony is right by the river, and we got to see a few bears.”

“Great and affordable”

“Rooms were cozy. If u like nature, definitely get stream/river side. You will see a lot of wildlife! Especially bears 🐻 everyday. They roam around the property. That was cool 😎 watching them!”

“Riktigt fint hotell med bra läge. ”

“Comfortable bed, clean, quite. Friendly staff. Breakfast was OK, served on paper plates and cups with plastic cutlery.”

“Very close to the Gatlinburg strip and our room was quiet and comfortable. Very nice and friendly staff.”

“There isn't the community center that was advertised but other than that it was great. With such an amazing location and access to the free trolly system we had an amazing time.”

“No me gustó que no se limpiaran los cuartos a diario se tenía que hacer reservacion previa para esto , las sábanas manchadas con manchas amarillas en el baño encontré cabellos de otras personas donde estaban las toallas de secarse las manos; retiraban las cosas del desayuno cuando uno estaba haciendo fila para desayunar Solo llegábamos para dormir por que no nos daba ni ganas de meternos a la piscina por que el agua no estaba muy limpia las personas de la recepción no son muy sociables y aveces...

“What I didn’t like about the stay was after paying for rooms we have to pay for parking each day we stayed. Wasn’t to find of the faucets in the bathroom water gets all over the sink. Housekeeping only came in the make our bed and take the garbage out, didn’t sweep, didn’t make sure we had tissue. The room we stayed in the floor next to our bed had like a large coffee or soda stain which means the floors wasn’t mopped.”

“Beautiful view from balcony!”

“Nice and modern, well decorated. The breakfast operation needs help, understaffed and inconsistent. Had to wait a while for a table, poor service, smoothies with big ice chunks in them, not great food quality or options, etc. Room housecleaning was inconsistent too- left a spray bottle in our room, took towels and forgot to replace with new ones, sometimes left makeup washcloths and bath mat towels and other days didn’t. Strange. Wish we could use the food credit at more places in the hotel...