Hotell nära Lemon Tree Park

“Friendly staff, good restaurants, very pleasant stay”

“Clean”

“The location was good and the hotel had interesting decor and design. All staff that we came in contact with were very nice. Be aware that the pet fee is $75 per pet. So we spent $150 for 1 night 2 small potty trained non shedding dogs. We got room service and the meal was very good. They also added a "destination fee" of $18 Per room. I guess for the pool that we did not use. I always think it is shady when these fees are not just listed as part of the price. ”

“We had high hopes for this hotel based on previous experience with Valencia Hotels.. BUT- Monday night no working AC called the desk 3 times no answer, next morning get a call that they were trying to locate a leak making the ac not work like it should. We had to go buy a fan, room was so hot and humid that the carpet felt wet. They had construction on the 3rd floor. No biggie other than the fact there was “no room” to move us to. Heard another guest complain and get moved rooms. Just...

“Very loud ac and ventilation. Breakfast is a joke by international measure, but standard for US”

“Most of the staff was very friendly & helpful. The bar doesn't display the alcohol bottles so customers don't realize the bar serves it. Our bartender needs training on hospitality associated with customer service. Being more attentive to the customers & not sitting in a booth on their phone. They should at least try to show they are happy to be there. Parts of the hotel appears to be under construction. The ceiling was exposed concrete & you could see the electrical conduit. The light fixtures...

“Easy check in process”

“The building is old and the rooms are not updated. But the interior garden is beautiful and the BF is absolutely fabulous. Good value for the price. ”

“Only booked this for indoor pool/spa had our daughter with us …spa had green mold on floor and stairs did not turn on lukewarm water …pool was not clean either Shower had visible mold around entire caulk line shower curtain was filthy ..no beverages available cooler was out of order ”

“The room was okay. The bathroom light kept flickering which was extremely annoying, the tissues in the holder were all damp and the room was sub-par ”

“Very clean, ”

“Decent for the price. ”

“👍”

“I made a mistake in my reservations and the staff took care of me! Would stay there again the next time in town! Kudos to them!”

“Room was very nice, big and clean. Staff was very friendly and helpful with all our needs.”

“Room was dirty, garbage in room when we arrived, beds not made, no toilet paper and yes we saw bugs! My son and I went for Aggie day and when we return we will not stay there! YUCK!”

“I only gave four stars for the last two as they are undergoing renovations however the staff is friendly and the manager/owner is fair and he does go above and beyond for his guests. It is good for the price and the location is very convenient to many restaurants ,retailers, and entertainment and recreation.”

“Staff was excellent. Chris”