Pensionat i Loch Ness

"Personalen väldigt tillmötesgående, enstaka hårstrån i badrummet - i övrigt väldigt rent. Bästa duschen jag haft på något hotellrum/guesthouse någonsin."

"Jättefint hotell, läge och bra frukost. Parkering finns bara ett stenkast från hotellet. Old Town Rose Street Multi-Storey Car Park. Prisvärt och gott om platser. Gymet var inget att ha så det drar ner betyget lite."

"Mycket bra. Rent och fräscht samt trevlig och hjälpsam personal. "

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"Varmt Saknade aircondition Väldigt lyhört"

"A very good cottage, it is definitely beyond my expectations. The room is large, equipped with towels, a kettle, tea bags, coffee, and even snacks. You can park your car just in front of your cottage. "

"Enkel sen incheckning. Bra parkeringsplatser. 10 min fin promenad till centrum. Rent snyggt och mysigt. Något lyhört från trafik, men vi sov gott iaf. "

"Ett jättebra hotell. Ligger vackert utmed floden med gångavstånd till många bra restauranger i närheten. "

"Don’t check in here unless you’re ready to deal with arrogance and zero accountability. Our first room had no heating – radiators didn’t work. Things break, fair enough, but the way we were treated by Cathlynn at reception was unacceptable. At 7:30 PM we reported it. By 9:30 PM, still nothing had been done. We were handed a shabby blanket and a small heater. At 11 PM we were downgraded to a smaller, warmer room. Next morning we were promised a 30% refund and an upgrade for our last night. What we got was the same category we originally booked – not an upgrade. Worse, the room hadn’t been cleaned: used coffee cups, wet towels, unmade bed – and our luggage was already moved in. Again, met with “not my fault” attitudes. I repeatedly asked to speak to the manager – apparently never there, even though we saw him during breakfast. Hotels.com was no help either. Claimed they couldn’t reach the hotel – I called myself and got through instantly. Staff kept apologizing but never followed up as promised. This hotel needs someone responsible at the wheel. Until then, stay elsewhere."