Dear Kevin, We are delighted to hear that you enjoyed your stay at Casa Vera. Thank you for your kind words and your lovely feedback. We are glad that you had everything you needed in a comfortable environment. It sounds like you had a wonderful time exploring the city, walking on the wall, and listening to Puccini. We appreciate your preference and we hope to see you again soon. Grazie mille!

Dear Martin, Thank you for your kind words. We are very happy that you enjoyed you stay in our property. Our goal is to provide the best experience to our guests and your words of appreciation are so much appreciated! Thanks for choosing Lucca Apartments and Villas! kind regards, The Lucca Apartments and Villas team

Dear Patricia, Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Our goal is to provide a comfortable and enjoyable experience for all our guests. Regarding the parking situation and the explanations regarding ameneties, we regret that our communication did not meet your expectations, our host's welcome and availibility is usually very apreciated by our guests and we apologize if in this situtation, communication fell short of your expectations. Concerning the other issues, we are truly sorry for any inconvenience caused. We will investigate and address these matters promptly to ensure a more comfortable stay for our guests moving forward. We value your loyalty as a VRBO guest since 2007 and are disappointed that we fell short of your expectations. If there's anything specific you would like to discuss further or if you have additional details to share, please feel free to contact us directly. We hope to have the opportunity to welcome you back in the future, allowing us to provide the experience you deserve. Thank you again for your valuable feedback.

Dear Freda, Thank you so much for staying with us and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our accommodation and your overall stay with us. We hope to welcome you back in Lucca in a near future. Arrivederci.

Dear Bruce, thank you for your nice comments, which make us very happy. We truly hope to see you back in Lucca!

Thanks for sharing your feedback. We’re truly sorry that your experience didn’t match your expectations. Unfortunately, despite we chased the technician many times, his reaction was not so prompt. It was an uncommon instance and we regret to have failed our main purpose despite our efforts. Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance and we would be more than happy to offer you the best service for a possible future stay.

Thank you for your kind comments. We are very pleased that you enjoyed your stay.

Dear Patti, Thank you for your kind words. We are very happy that you enjoyed you stay in our property. Our goal is to provide the best experience to our guests and your words of appreciation are so much appreciated! Thanks for choosing Lucca Apartments and Villas! kind regards, The Lucca Apartments and Villas team

Dear Judith, Thank you for your kind words. We are very happy that you enjoyed you stay in our property. Our goal is to provide the best experience to our guests and your words of appreciation are so much appreciated! Thanks for choosing Lucca Apartments and Villas! kind regards, The Lucca Apartments and Villas team

Dear Mrs Braidwood My goal is to provide the best experience to my guests and your words of appreciation are so much appreciated! Thanks for choosing one of my properties! The Lucca Apartments and Villas team

Dear Patrick, thank you very much for taking precious time off to share your invaluable feedback with us. It makes me so happy to leanr that the most paramount pilar of my service philosophy, accommodating my guests' needs and enabling their desires was met. Thank you for booking my house, we look forwards to meet you again in the future. Sonia and the Lucca Apartments and Villas Team.