Hotell nära Makaleha Mountains

“For what I paid for the room I expected more. Also, didn't know about the additional $47 a night charge. Other than the pool didn't not sure what I paid for.”

“Hotel was an older property, in a quiet part of Lihue. Room was in reasonable condition, the room was clean but showed some of the age of the property but don't think that is an easy fix and was part of the charm. The room fridge was very helpful, as was the small amount of utensils provided. All the staff were very friendly and kind. Was able to store luggage prior to check-in and after check-out which was a big help. The coffee available was good and an added bonus. Parking was limited but...

“We loved the staff and the place has the potential to be gorgeous. Unfortunately, the carpet in the halls and rooms should have been replaced a while ago. The elevator was looked tore up and trashy. It's a really nice place that has been neglected on the upkeep. Some of the doorways of the rooms need the wood trim replaced and new door jams. A dinner restaurant on location would be fantastic.”

“It was our first time to the Island. We were intrigued by the price. Significantly less than other resorts. It’s centrally located allowing easy access to the north or south parts of the island. The front desk staff were amazing and very helpful. What we didn’t know was it’s on the rainy side of the island and it’s an older resort, however well maintained. Pools were excellent. Food and drinks at the pool were excellent. They only allow one pool towel per person. That’s stupid. You get what you...

“Such a cool property! Dining was fantastic. We enjoyed the pool and beach on property. Staff were super friendly. We will be back!”

“There is no AC in the units. If you have any issues do not expect a return call. These are older units and we had many items that did not operate in the room — the fan (essential) and the tub (essential). Property is nice and view is amazing on the Cliff”

“Sängarna är så gamla o mjuka så man ligger i en grop. Dålig frukost, fanns ingenting som var glutenfritt att äta mer än melon. Inte ens ett glas juice ”

“Hotellet hade egentligen allt man kunde önska sig (även om jag som icke-golfare hellre hade velat bo närmare Hanalei centrum)... däremot var hotellpersonalen (i synnerhet två kvinnor som jobbade som concierge) sanslöst arrogant och ointresserad av att hjälpa till. Min erfarenhet av att ha rest runt under fyra veckor på Hawaiiöarna är att personalen är inte särskilt serviceorienterad (till skillnad från många resmål i Europa, Asien och USA i övrigt) och trevlig. De får väl tyvärr tillräckligt...

“We stayed 7 nights at The Royal Sonesta in the one bedroom ocean view suite. It was incredible! The room was huge and had such great views of the beach. The desk staff was friendly and the service staff kept the rooms very clean. I highly recommend the Royal Sonesta!”

“Very friendly snd helpful staff. Stayed up to greet us in spite of our late evening arrival.”

“Fantastiskt hotellområde med flera parker och vattenfall osv. Toppenpool och havsstrand med bad. Flera restauranger på hotellet och intill liggande. Endast lite för mjuk säng för onda ryggar.”