Hotell nära Mangrove Ekoturismcenter PIK

“The place and room were extremely clean and beautiful. The front desk was friendly and professional especially Sherina. She was the best. The breakfast is Yummy but way too oily. The place is very clean. ”

“Evet”

“I am writing to express my profound dissatisfaction with the accommodations provided during our recent stay at your establishment, which was booked as an executive family room for four persons through [Expedia/booking portal]. We expected a three-star hotel experience based on the descriptions and images presented on the booking platform. However, the reality was shockingly substandard, misleading, and entirely unacceptable. Upon arrival, there was just a guy in a tiny shop lot under the...

“自己貪圖便宜，它是一個大樓的公寓，裡面不是很新，溝通要靠what’s app找人，和WeChat溝通，要傳護照和押金，有點麻煩”

“Room is awful, smelly and all information provided was wrong. Service was also bad.”

“Genuinely horrible experience. We used the get directions link on the app. Took us to the middle of the Jakarta slums with roads barely big enough for our taxi. Tried communicating with the hotel through the app, what’s app, and the number they provided for contact, no response. When I finally found the lobby after paying a sketchy guy on the street they would not let us check in, I paid for two nights with the intention of showing up early in the morning after the first night. They said they...