Plum Collins Street Serviced Apartments ligger i ett shoppingområde, nära tunnelbanan i Melbourne Central Business District, ett område i Melbourne. Vackra naturupplevelser kan du få i området kring St Kilda Beach och Brighton Beach, och Regent Theatre och Princess Theatre tillhör de kulturella höjdpunkterna. Gå på ett evenemang eller se en match på Marvel Stadium, och avsätt gärna lite tid för att besöka Melbourne Aquarium, en av områdets främsta turistattraktioner som du absolut inte får missa. Gå till vår reseguide för Melbourne
Denna lägenhet med exklusiv profil ligger nära Collins Street
Plum Collins Street Serviced Apartments ligger nära Melbourne Central och Crown Casino, och har massor att erbjuda.
Här följer några andra förmåner:
En hiss, en rökfri anläggning och en dygnet runt-öppen reception
Om rummen
Alla rum hos Plum Collins Street Serviced Apartments erbjuder förmåner som luftkonditionering och separata sittutrymmen, samt ytterligare bekvämligheter såsom ljudisolering.
Du kan även hitta följande bekvämligheter i alla rum:
Tillgängligt i lägenheten: internet med modem (tilläggsavgift)
Parkering och transport
Ingen parkering på området
Familjevänligt
Spjälsäng: AUD 10 per natt
Kök
Diskmaskin
Grytor och köksredskap
Mikrovågsugn
Spishäll
Stor kyl/frys
Te-/kaffebryggare
Badrum
Dusch
Gratis toalettartiklar
Handdukar tillhandahålles
Hårtork
Privat badrum
Utrymmen
Separat sittutrymme
Underhållning
32-tums Platt-TV
Dvd-spelare
Tvätt
Tvättmaskin/torktumlare
Arbetsutrymmen
Skrivbord
Klimatreglering
Luftkonditionering
Husdjur
Inga husdjur tillåts
Anpassning/tillgänglighet
Hiss
Rökfritt boende
Tjänster och inrättningar
Ingen städning tillgänglig
Mörkläggningsgardiner
Reception öppen dygnet runt
Strykjärn/strykbräda
Telefon
Höjdpunkter i området
I centrum
I ett shoppingområde
Nära en tunnelbanestation
Nära en tågstation
Att göra
Cykeluthyrning i närheten
Säkerhetsdetaljer
Uppgifter om kolmonoxidvarnare saknas (värden har inte angett om det finns någon kolmonoxidvarnare på boendet – överväg att ta en bärbar varnare med dig)
Uppgifter om rökdetektor saknas (värden har inte angett om det finns någon rökdetektor på boendet)
Allmän information
1 byggnad
5 enheter
Ljudisolering
Regler
Incheckning
Checka in från: 14.00. Checka in fram till: 16.30.
Utcheckning
Utcheckning innan 10.00
Incheckningsinstruktioner
Incheckning sker på annan plats än boendet. För att checka in, ta dig till [528 Swanston St].
Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Personalen i receptionen välkomnar gästerna vid ankomst.
Kontakta boendet minst 24 timmar i förväg via kontaktuppgifterna i bokningsbekräftelsen för att arrangera incheckning.
Kontakta boendet via kontaktuppgifterna i bokningsbekräftelsen om du har några frågor.
Informationen från boendet kan ha översatts med automatiska översättningsverktyg
Åtkomst till boendet
Bemannad reception
Husdjur
Djur ej tillåtna
Barn och extrasängar
Barn är välkomna.
Extrasängar finns inte tillgängliga.
Spjälsängar finns att hyra för AUD 10 per natt.
Betalningstyper
Viktig information
Avgifter
Du kommer att ombes att betala följande avgifter på boendet – avgifterna kan inkludera tillämpliga skatter:
Deposition: AUD 300.00 per vistelse
Vi har listat alla tilläggsavgifter som boendet har upplyst oss om.
Extra tillval
Spjälsäng (babysäng): AUD 10 per natt
Kreditkortsbetalningar medför tilläggsavgift
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Att hålla koll på
Detta boende drivs av en professionell värd. Att erbjuda boende är kopplat till värdens företagsverksamhet eller yrke.
Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort.
Värden har inte angett om det finns någon kolmonoxidvarnare på boendet. Överväg att ta en bärbar varnare med dig på resan.
Värden har inte angett om det finns någon rökdetektor på boendet.
Om du avbokar din bokning kommer värdens avbokningspolicy att gälla. I enlighet med EU-bestämmelser om konsumenträtt gäller inte ångerrätten för boendebokningstjänster.
Vanliga frågor och svar
Är Plum Collins Street Serviced Apartments husdjursvänligt?
Nej, husdjur är inte tillåtna på boendet.
Hur mycket kostar det att parkera vid Plum Collins Street Serviced Apartments?
Detta boende har ingen parkering.
Vilka är incheckningstiderna för Plum Collins Street Serviced Apartments?
Checka in från: 14.00. Checka in fram till: 16.30.
Vilken utcheckningstid gäller för Plum Collins Street Serviced Apartments?
Utcheckning sker senast klockan 10.00.
Var ligger Plum Collins Street Serviced Apartments?
Denna lägenhet i Melbourne Central Business District ligger nära Flinders Lane och Collins Street. Melbourne Central och Regent Theatre ligger också tio minuter härifrån. Melbourne Central Station ligger på 10 minuters gångavstånd och till Flagstaff Station promenerar du på 13 minuter.
Är det gratis att avboka bokningen och får jag i så fall tillbaka hela beloppet?
Ja, eftersom det är viktigt med flexibilitet erbjuder boendet gratis avbokning på vissa rumspriser. Avbokningspolicyn för boendet finns på vår webbplats om du vill läsa mer om eventuella undantag och krav.
Recensioner
Recensioner för Plum Collins Street Serviced Apartments
7,6
Bra
Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
7,2
Renlighet
8,6
Läge
6,8
Personal och service
6,6
Boendets skick och faciliteter
10 - Fantastiskt i betyg. 116 av 438 recensioner
10 - Fantastiskt
116
8 - Bra i betyg. 184 av 438 recensioner
8 - Bra
184
6 - Okej i betyg. 78 av 438 recensioner
6 - Okej
78
4 - Dåligt i betyg. 41 av 438 recensioner
4 - Dåligt
41
2 - Väldigt dåligt i betyg. 19 av 438 recensioner
2 - Väldigt dåligt
19
Recensioner
Verifierad recension
2/10 Väldigt dåligt
patricia
25 okt. 2018
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A 4 star joke
we accepted having to travel across town to get the key, we accepted having to lug our cases up and down the stairs as there was no lift access to the 13th floor but I would not recommend. The service consisted of changing towels and emptying bin, no new linen, no bed made, no vaccuming. The bathroom was extremely dirty, floors creaked and you could hear the constant drone of the lift. I cannot believe Hotels.com rate this as 4 stars... a joke. We have stayed in may countries and have never experienced such poor service and dirtiness. No wifi,
patricia
Bodde här 5 nätter i oktober 2018
Verifierad recension
4/10 Dåligt
Verifierad resenär
18 okt. 2018
Gillade inte: Personal och service och boendets skick och faciliteter
Worst bathroom ever. Noisy toilet & water from shower goes everywhere. No real shower door
Verifierad resenär
Bodde här 1 natt i oktober 2018
Verifierad recension
8/10 Bra
Verifierad resenär
12 sep. 2018
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Having to travel 20 minutes with luggage after a flight to get the keys to the apartment is just stupid in this day and age.....
You should change to a key pad so that travellers never have this issue.
Luckily i also had an Australian sim card otherwise i would have been screwed as needed to call multiple times the after hours service desk.
Verifierad resenär
Bodde här 1 natt i september 2018
Verifierad recension
2/10 Väldigt dåligt
Verifierad resenär
7 aug. 2018
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tap in card to the apartment was not working and receptionist was not very helpful in solving the problem.
Verifierad resenär
Bodde här 1 natt i augusti 2018
Verifierad recension
10/10 Utmärkt
Kerry
13 juni 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Close to everything you need
Tram stop just outside your door, 5 min walk to Bourke Street Mall, and everything else you need is so close by. Perfect location, quite apartment which was very clean and had everything you need in it. Will stay there again for sure.
Kerry
Bodde här 3 nätter i juni 2018
Verifierad recension
4/10 Dåligt
Verifierad resenär
19 apr. 2018
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Not great
I didn't read the fine print and found out after I booked that I had to pick up the key from Carlton which is about half an hour walk away. How annoying! When I got to the hotel I had to go to level 15 but the elevator only goes to 14?! With the exception of the kitchen area, the apartment was very tired and drab. The blinds are not block out so city lights are visible when you're trying to sleep. You will need to bring someone who has a degree in electrical engineering to operate the 10+ year old TV and digital box. The bed should have had 6 legs but one was broken off resulting in a bed which leans to one side.
Verifierad resenär
Bodde här 2 nätter i april 2018
Verifierad recension
2/10 Väldigt dåligt
Verifierad resenär
7 apr. 2018
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Visitor's nightmare
This 'Hotel' doesn't have its name PLUM displayed. It doesn't have a reception. We did not have a code to punch in so were not able to enter. It was late Easter Monday. Thankfully Expedia found a room for us at the nearby Causeway 353 hotel which was excellent.
PLUM is not a hotel- it is an apartment block.
Verifierad resenär
Bodde här 4 nätter i april 2018
Verifierad recension
4/10 Dåligt
Verifierad resenär
3 mars 2018
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
central
Was very disappointed. Blinds broken, no blockout one. Filthy carpet. Horrible smell in room. Pillow smelled horrible. An overall unclean feel to it. Stayed b4 at plum apartments in Southbank and that was good.
Verifierad resenär
Bodde här 2 nätter i februari 2018
Verifierad recension
4/10 Dåligt
Verifierad resenär
13 feb. 2018
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nice place but keys other side of the city
The actual room is great however not being able to leave bags at the venue and having to collect keys from Carlton was unexpected when I booked. It was in the fine print however I don't usually check where I collect keys from. I will do now but just in this case it soured my experience.
Verifierad resenär
Bodde här 1 natt i februari 2018
Verifierad recension
6/10 Okej
Annie
31 jan. 2018
Gillade inte: Renlighet
Convenient to city attractions
The room was at Level 15. I had to haul a heavy suitcase up two short flights of stairs. The tv had a loud hum obvious at all volumes. The bed was comfortable. The general appearance was a little shabby with the carpet joint split, missing edging on carpet and not quite clean enough bathroom facilities. Blind fittings were unsecure
Annie
Bodde här 3 nätter i januari 2018
Verifierad recension
2/10 Väldigt dåligt
Verifierad resenär
8 jan. 2018
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Wish I had read reviews prior to booking!
We stayed at Plum on Collins St for one night. Having to collect the keys from the other end of the city and return them there the next day was very inconvenient. Our room was supposed to have a balcony but it didn't and we couldn't even open the windows. This wouldn't have been such an issue if the room was clean but everything, including the vents suppling all our air, was absolutely caked in dust. The walls and couch were filthy, the carpet had massive threads missing, there was food left in the freezer and fake eyelashes and mould in the bathroom. The bed was two very uncomfortable single beds pushed together with sheets that didn't even cover the whole mattress. I called immediately to complain and was told I would receive a call from management. I didn't get a call (although they claimed they tried to call when I rang back two hours later) We didn't have time to make other arrangements so had to stay there the night. I woke up very congested from all the dust in the air. The only positive was that management refunded our booking fee after hearing and being shown photos of how poor the room was.
Verifierad resenär
Bodde här 1 natt i december 2017
Verifierad recension
8/10 Bra
Verifierad resenär
7 jan. 2018
Gillade: Renlighet, personal och service och rummets bekvämlighet
Great location
We enjoyed our stay in Plum Collins, although we were disappointed about the lack of Wifi. We would think that Wifi is standard, especially in the centre of the city. There was also no hangers in the wardrobe. Aside from that, the location of these apartments is fantastic, only a few minutes walk to Flinders St Station and also Bourke St mall.
Verifierad resenär
Bodde här 4 nätter i december 2017
Verifierad recension
2/10 Väldigt dåligt
john
14 dec. 2017
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Massive pain
Have to fetch key from Carlton. Location unmarked. Inside need maintenance.
john
Bodde här 1 natt i december 2017
Verifierad recension
4/10 Dåligt
Verifierad resenär
3 dec. 2017
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room looked nothing like the pictures. The cleanliness of the room was really bad. There is no reception on site or help on site and the place to get your keys is not in the tram free zone. There is no where convenient to leave your bags for the day. The staff were hovering outside your room for you to leave so they could “clean” it. The only good part of this hotel is the location is excellent.
Verifierad resenär
Bodde här 2 nätter i november 2017
Verifierad recension
8/10 Bra
Max
28 nov. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
COMFY HOTEL BUT DREADFUL ARRANGEMENT COLLECT KEY
This a very comfortable well appointed hotel suitable for a stay of a few days in the centre of the city which allows visitors to walk to most of the city's features. However the silly arrangement of having to walk several blocks, or catch a tram to Carlton meant it was a very poor start on a hot and humid day.
Max
Bodde här 2 nätter i november 2017
Verifierad recension
8/10 Bra
Verifierad resenär
9 okt. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel.
Inconvenient key pickup, as hotel location is not at key pickup
Verifierad resenär
Bodde här 2 nätter i oktober 2017
Verifierad recension
10/10 Utmärkt
megan
21 juli 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Right in the heart of the cbd is so convenient
My husband and I were extremely pleased with the apartment. It had everything we needed and was the most comfortable bed i had stayed in for a while. Thank you for making our weekend without the kids a good one :)
megan
Bodde här 2 nätter i juli 2017
Verifierad recension
6/10 Okej
Tyrone
12 juli 2017
Gillade inte: Personal och service
Chek in if you can find it!
Didn't realise (in the small print) that checkin was actually 500 metres down the road from the apartments - requiring the extra taxi expense. Information like this should be highlighted not hidden
Tyrone
Bodde här 1 natt i juli 2017
Verifierad recension
6/10 Okej
Verifierad resenär
12 juli 2017
great hotel and perfect location
first of all, reception desk is on Swanson St and where you actually stay is on Collin St (1.7km walking distance). ive got a very nice room but the floor makes a rumbling sound, air vent doesnt work in the toilet, there is no room cleaning during the day and the view from balcony is blocked by instruction buildings.
Verifierad resenär
Bodde här 3 nätter i juli 2017
Arkiverad recension
8/10 Bra
Mirjami H.
11 juli 2017
Very centrally located nice apartment. No wifi
The location is excellent. The place is clean and in a nice building. A full kitchen gave the option to have breakfast in the unit and plan the day's activities. Only drawback was the lack of wifi.
Mirjami H.
Verifierad recension
2/10 Väldigt dåligt
Brendon
11 juli 2017
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Find somewhere else.
This room was so poor that we received a full refund and stayed elsewhere for the rest of our stay. We are not generally complainers, and have never moved motels mid-stay before.
Some of the low lights of this room:
- carpet was stained in various locations
- carpet was ripped (separated by more than several cm in places) nearly the whole way across the room
- kitchen flooring was timber, and lounge was carpet, and the metal strip which covers the join was missing for 2/3 of the junction. This left a sharp trip hazard which our daughter tripped on.
- carpet was dirty, it had solids stuck on it which could be removed by scratching with your shoe
- access to the room required going up the elevator, and then up a flight a stairs. Not a huge drama, until you have to take kids & belongings up.
- a no smoking sticker on the window, less than 2 feet from the bed, was covered in mould
- open packets of food in the cupboards & freezer
- no valance on the bed, it was just sheets on the top of the bed and an exposed bottom of the bed
- the television was 23inch, advertised as 32inch
- mini fridge, advertised as a full sizes fridge
- called to complain about the state of the room, and was told my phone call would be returned within 10 minutes. I had to call back an hour later. The second person I spoke to was extremely helpful, and organised a full refund within minutes.
Brendon
Bodde här 3 nätter i juli 2017
Verifierad recension
4/10 Dåligt
P
29 maj 2017
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
For location only
Picked for location and looked nice on website. Later found out check in was a 10 minute drive away - not ideal when you arrive at midnight! Picked up keys and guy working was quite friendly. Arrived at apartments (with barely anything marked with Plum) to find you had to take lift to the floor above to then walk downstairs to get to our level (given the guy had explained this). The room was small but clean. We had booked it as a share for 3 adults, yet fold out couch not made. The floor was extremely creaky making it difficult to walk around quietly! The next day upon showering discovered there was only two towels. On calling reception I was offered to come to the office 10 mins away to pick one up to which I declined. They then offered to taxi one over which I felt bad accepting. He suggested that the next day housekeeping would be there and could drop one off which I thought was a reasonable compromise. It never came...
This really was just a place to sleep with good location but I don't think I will be back
P
Verifierad recension
6/10 Okej
Cara
22 maj 2017
Gillade inte: Boendets skick och faciliteter
Good Location
Floor very creaky, half the lights not working, remote for DVD not working (flat battery), TV hard to operate as no instructions. Only rated staff with this as there were no staff at all.
Cara
Verifierad recension
6/10 Okej
Verifierad resenär
21 maj 2017
Gillade: Renlighet, personal och service och rummets bekvämlighet
Average hotel, average price was advertised with balcony got to my room and their was no balcony.
Verifierad resenär
Verifierad recension
4/10 Dåligt
Jenny
9 maj 2017
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Good location spoilt by a number of issues
I booked this apartment as the location looked good. I guess I was silly not to read reviews before I booked, and only checked at the airport before I flew out to Australia. On these reviews it stated the keys have to be fetched at another venue. I was not told anywhere that this was the case so luckily I read the reviews, otherwise I would have been in a pickle! So, on arrival I had to catch a taxi up to collect the keys and then a taxi to the apartment. As I'm older and it was at night I did not think I could cope with walking, trams etc. When I got dropped off at the street number there was no sign to show that it was the apartment. Then I was on the 15th floor and the lift stops at the 14th floor and I had to lug my suitcase up a flight of stairs.The TV remote didn't work which was the final irritation of a long night! Although they advertise it as a serviced apartment, on the blurb inside it spoke about light servicing only. And this was only during the week. Department certainly could do with a revamp, very old and grubby.