Hotell nära Mercy Hospital of Folsom

“Great staff, only thing was there was no ac in the bedroom of the suite but everything else was great.”

“The staff was nice. We had loud people staying next to us. Probably some homeless people stay there too”

“The pool had no water and hot tub was empty not a great place”

“We got a king bed but at hotel room they gave us a queen and when told proceeded to say that in their system it showed queen ”

“I had asked for a downstairs room since they didn’t have an elevator and I was healing up from tearing my tendons on my left knee from falling downstairs backwards a month earlier and my dog is 1.5 years old so stairs are not her friend either. The counters were all dirty, the floor was so dirty I had to mop it twice so my feet would not turn black. The kitchen sink leaked all over my things I had on the counter, and on the floor. The toilet was dirty and it constantly ran, the bathroom fan...

“The room smelled like urine, the room door was damages. There was a swarm of flies in the room and in the elevator. They refused to give me a refund because I "was in the room for 1hour", according to the time I checked in. I had a lot of things to unload, had to look for the hotel cart and I tried to get a hold of them over the phone but nobody answered and there was nobody in the lobby. 1 hour is reasonable for unloading, documenting the issues and try to communicate. Staff was also rude when...

“I miss the possibility to buy snacks, icecreme and things like that. ”

“It was nice to have the breakfast there where we can easily grab something. The staff were awesome. I drove 9.5 hours and they let me check in early which was nice so I didn’t have to wait.”

“This location was such an unexpected delight. Seriously one of the nicest hotels I’ve stayed in for the price. Don’t miss adding on the breakfast, it was yummy and I can’t stop thinking of sitting outside sipping coffee overlooking the pool waterfall what a chocolate croissant.”

“Check in was ok, we had a late check in at 12:40 am and front desk sat on her phone for a couple of minutes before I had to get her attention. The building had a horrible smell. We were not able to use the pool because a duck was in it. Floor was very dirty in the room. Breakfast food was not good, scrambled eggs had a rubbery texture and horrible taste, no non dairy milk offered, coffee dispenser served horrible tasting coffee. Not sure how this hotel received a “Good” status on Expedia.”

“I did try the immunities or the breakfast but the front desk staff was actually pretty nice”

“Amazing staff… friendly and accommodating ”

“Staff was friendly, and overall a good place for what I paid for it. A bit loud being near the highway but they can’t help that, and some of the other people staying there were loud at random times of night and there were some sketchy characters hanging around all the time. Over all good bang for my buck, and it was nice having a fridge/freezer at my disposal. I always suggest an upgrade to smart TVs, as well, so guests can just screencast or airplay with their cell, who wants to watch tv with...

“Don’t go there there’s bedbugs. My girlfriend got beat up and they still haven’t gave me my deposit.”

“Once again a visit that was perfect! Great front staff! Room was clean and quiet and breakfast was wonderful! Thank you!”

“Everything was great”

“The manager very, very nice person and very helpful”

“Overall clean. Everything worked in the room. Very nice staff. Good location.”