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Recensioner av Eureka Casino Resort

3 out of 5
Eureka Casino Resort
275 Mesa Blvd, Mesquite, NV

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 646 av 1273 recensioner" "
8 - Bra i betyg. 373 av 1273 recensioner" "
6 - Okej i betyg. 135 av 1273 recensioner" "
4 - Dåligt i betyg. 80 av 1273 recensioner" "
2 - Väldigt dåligt i betyg. 39 av 1273 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

dalekirkland

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and quiet lovely pool area with 2 hot tubs friendly and efficient staff definitely the place to stay in Mesquite
Bodde här 3 nätter i april 2024

4/10 Dåligt

Robert

Reste med sin partner
Not a place I’d recommend
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 29 apr. 2024
Thank you for this valuable feedback. We regret that your visit did not meet your expectations and we hope to have the opportunity to create a better experience for you in the future.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safe and clean.
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 1 maj 2024
Thank you for this kind review. We are pleased that you enjoyed the cleanliness and safeness of the property we hope to welcome you back again.

6/10 Okej

Elizabeth

Reste med familj och småbarn
Gillade: Personal och service
It was ok
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 29 apr. 2024
Thank you for taking the time to leave this rating, we hope to welcome you back for a better visit.

8/10 Bra

Glenn

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great location and generally the property was great. Just some personal feedback , the room was dusty and given you can only open the windows about 5cm it was hard to get air flow. Understand that people can smoke cigars but it should be done that won't effect others . As we walked out to check the pool out , 2 guests were smoking cigars and the odour was very overwhelming to a point it impacted my wife well-being. Maybe some smoking areas should be created so it doesn't impact others. Thanks
Bodde här 2 nätter i april 2024
Svar från Eureka Casino Resort 29 apr. 2024
Thank you for your feedback! We're pleased to hear that you appreciated our property's great location. We apologize for the dustiness of the room and the difficulty you experienced with ventilation due to the limited window opening. We'll address these concerns with our housekeeping and maintenance teams to improve future stays.Your suggestion regarding designated smoking areas is noted. We appreciate you bringing these issues to our attention, and we hope to welcome you back for a more enjoyable stay in the future.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 29 apr. 2024
Thank you for taking the time to leave this rating.

10/10 Fantastiskt

Tiffanie

Gillade: Bekvämligheter
Love the pool and the rooms are very nice and clean.
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 29 apr. 2024
Thank you for this kind review. We are delighted that you enjoyed the pool and the rooms, and we hope to welcome you back for another great visit!

10/10 Fantastiskt

Zelda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Welcoming and clean. Great front desk a gal. I like that the casino is not in the hotel. A good environment for my kids
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 29 apr. 2024
Thank you for this kind review. We are delighted that you enjoyed your visit and we hope to welcome you back again soon.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 29 apr. 2024
Thank you for taking the time to leave this great rating.

6/10 Okej

Kimberly

Reste med sin partner
Gillade: Personal och service
For the price of the room, I wish it had been a little cleaner and more updated. But overall, it wasn’t bad. I felt safe.
Bodde här 2 nätter i mars 2024
Svar från Eureka Casino Resort 29 apr. 2024
Thank you for this valuable feedback. We regret that the cleanliness and design of the room did not meet your expectations. We have passed this on to management for training and improvement opportunities and we hope to welcome you back again.

10/10 Fantastiskt

Joseph

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just nice
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 19 apr. 2024
Thank you for taking the time to leave this kind review. We hope to welcome you back again.

6/10 Okej

Steven

Reste i grupp
Gillade: Personal och service
The staff was friendly and the room was clean. Unfortunately the building only had one elevator, which was slow and constantly filled with guest and their golf gear/luggage. It was a real pain trying to get in and out of your room. There is a free morning coffee bar that opens at 5am which was nice, however while I was in there a homeless guy came in, got himself a cup of coffee and started digging in the trash. He wasn’t obnoxious or bothering guests but several people came in, saw him and left. Not a good look.
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 19 apr. 2024
Thank you for sharing your experience. We're pleased to hear that you found the staff friendly and the room clean. We understand your concerns about the elevator situation; we'll work on ways to improve the convenience for our guests. Regarding the incident at the morning coffee bar, we'll address the situation to ensure all guests feel comfortable during their stay. Your feedback is appreciated and will help us make improvements for future guests. Thank you for staying with us.

4/10 Dåligt

Nathan

Gillade inte: Renlighet
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 29 apr. 2024
Thank you for taking the time to leave this rating.

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff friendly
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 16 apr. 2024
Thank you for this kind review. We are pleased that you found the staff to be friendly. We hope to welcome you back for another great visit.

8/10 Bra

Amy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the nicer hotels to stay in the area. Bedding was nice, bed was comfortable. Pillows were hard, probably needed to be replaced. The room was clean and comfortable. The grounds were nicely kept up and a beautiful peaceful atmosphere away from the casinos. There are no late night dining options. I had to walk to another casino to eat. Other than that, I would stay again. Staff was very helpful and nice.
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 16 apr. 2024
Thank you for this valuable feedback. We regret that the pillows and dining options did not meet your expectations. We have passed this on to management for improvement opportunities. We are pleased that you enjoyed your stay overall and we hope to welcome you back again.

10/10 Fantastiskt

Sarah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is clean and well kept. The pool and hot tub area are small but very nice. We had a garden room with access to the courtyard, which was great at the end of a long golf day. The rooms are very large and the beds are very comfortable.
Bodde här 2 nätter i april 2024
Svar från Eureka Casino Resort 16 apr. 2024
Thank you for this kind review. We are delighted that you enjoyed a comfortable stay and we hope to welcome you back again.

10/10 Fantastiskt

Fred

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We were impressed with the bed and the room. The heating system was quiet and efficient.
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 16 apr. 2024
Thank you for this kind review, we are delighted that you enjoyed the bed and heating system. We hope to welcome you back again.

10/10 Fantastiskt

Ron

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 16 apr. 2024
Thank you for taking the time to leave this great rating, we hope to welcome you back again!

10/10 Fantastiskt

Arlene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is staff owned and well taken care of.
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 12 apr. 2024
Thank you for this kind review, we are delighted that you enjoyed your visit and we hope to welcome you back again.

8/10 Bra

Larry

Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 29 apr. 2024
Thank you for taking the time to leave this rating.

10/10 Fantastiskt

Elaine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Eureka hotel is very nice and clean. We enjoy staying herec
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 12 apr. 2024
Thank you for taking the time to leave this kind review, we are pleased that you enjoyed the cleanliness of the property and we hope to welcome you back again.

10/10 Fantastiskt

Sarah, Cheyenne

Gillade: Renlighet
Bodde här 2 nätter i april 2024
Svar från Eureka Casino Resort 12 apr. 2024
Thank you for taking the time to leave this great rating, we hope to welcome you back again.

8/10 Bra

Kenneth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 12 apr. 2024
Thank you for taking the time to leave this rating, we hope to welcome you back again soon.

6/10 Okej

Roberta

Reste med sin partner
Gillade: Renlighet och personal och service
We did not expect the casino to be separated from the hotel and you needed to walk across the street to get there. The walk is partially covered but not enough so weather could cause a problem. The pool (heated) and two hot tubs were both great and open until 11so you could enjoy them later in the evening. Staff was very friendly and helpful. The biggest disappoint was the strong smoking smell in the casino. They need a better ventilation system or become non-smoking.
Bodde här 3 nätter i mars 2024
Svar från Eureka Casino Resort 4 apr. 2024
Thank you for this valuable feedback. We regret that the casino smell was strong, we have passed this on to management for improvement opportunities. We are pleased that you enjoyed the pool area and friendly staff and we hope to welcome you back again.

2/10 Väldigt dåligt

Tara

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
When arriving everything seems to be nice and maintained. Checking in was simple we got our keys went to our room only to find a man in our room that said ooh sorry not sure why they gave you this room it is out of service. So then went back to the front desk and told them they seemed puzzled try to figure out what was going on after they made a few phone calls they said so sorry there has been some kind of confusion. They said we can have a room ready for you in about an hour mind you have already unpacked the car because we did already checked in so now we have to take everything back to the car and we were traveling with 3 small children. Super frustrating. They did offer us to get in the pool but we had no wjere to change or couldn't un pack our stuff because no where to put it. All they could say was sorry. When asked for our money back they dont do refunds I would have to contact xyz... and it was not guaranteed. So after waiting they give us a room that the shower handle is broken the curtains dont close stains on the floor and hair still in the shower from who knows when. And to top it all off they have your complementary water for 4.00 people dump thousands of dollars i. To these places and not even a complementary water just a broken down dirty room.
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 4 apr. 2024
Thank you for this valuable feedback, we have passed this on to management, and a member of the hotel management team should be reaching out to you shortly.

8/10 Bra

Wendie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 4 apr. 2024
Thank you for taking the time to leave this rating, we hope to welcome you back again.

10/10 Fantastiskt

Jack

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Have stayed there several times
Bodde här 1 natt i april 2024
Svar från Eureka Casino Resort 2 apr. 2024
Thank you for this great rating, we look forward to welcoming you back.

10/10 Fantastiskt

Jonathan

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great room. Hard to find parking. Buffet wasnt open
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 2 apr. 2024
Thank you for taking the time to leave this rating, we are delighted that you enjoyed the room and we hope to welcome you back again.

4/10 Dåligt

Debra, Pahrump

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
We liked that the hotel was quiet. We didn't like how dirty the room was. 1. On the side of the bed closest to the window, the brown draping around the bed and the platform of the bed, was covered in vomit. 2. Second day, brown draping was changed but the vomit on the bed platform was still not cleaned up. 3. The water in this room, made the room smell like someone had gone potty but did not flush. 4. Same smell of water, from vanity sink. 5. Carpeting throughout this room was really dirty. 6.On Sunday night, our actual anniversary night, we went outfor a nice dinner. We arrived back to our room tired and late. 7. Guess what we encountered!!! BED BUGS!!! We called the front desk. The person who answered the phone asked "what is it that you want me to do?" Seriously? No night manager! Couldn't leave front desk to verify...but I got pictures. She finally decided she would move us to an "upgraded" room. It was the same as our other room, minus stinking water, vomit, BED BUGS, 8. Carpet was a little cleaner than our earlier room. 9. Upon checkout, 4/1...I asked to see the manager. Informed he would not be arriving for at least another 30-45 minutes. Told we could wait. 10. I ASKED FOR THE MANAGER TO CONTACT ME, AS THE CLERK SAID SHE COULD NOT CLOSE OUT MY PORTFOLIO, THAT THE MANAGER HAD TO TAKE CARE OF MY ISSUES. I CALLED THE HOTEL LATER IN THE DAY AND ASKED TO SPEAK WITH THE MANAGER. I was told he was unavailable but I could leave a message. It's 9:45pm.No call back!
Bodde här 2 nätter i mars 2024
Svar från Eureka Casino Resort 3 apr. 2024
Thank you for your feedback, our mission is to provide excellent guest experiences, and we regret to hear that your experience during your stay was not great. We take these claims very seriously, please rest assured knowing there are no findings of bed bugs in the room. We have taken your feedback and presented it to our hotel team, and someone will be reaching out to you.

10/10 Fantastiskt

Stephan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, clean, and modern and quiet. The hotel is a separate building from the casino, so no need to wander through a casino to check on. Staff was extremely friendly and helpful.
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 2 apr. 2024
Thank you for this kind review. We are delighted that you enjoyed the property and the friendly staff, we hope to welcome you back again.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Eureka Casino Resort 2 apr. 2024
Thank you for taking the time to leave this rating, we hope to welcome you back again.

8/10 Bra

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was great, room was as expected.
Bodde här 3 nätter i februari 2024
Svar från Eureka Casino Resort 2 apr. 2024
Thank you for this kind review. We are pleased that you enjoyed your stay and we hope to welcome you back again.

8/10 Bra

David

Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 19 apr. 2024
Thank you for taking the time to leave this rating. We hope to welcome you back again.

10/10 Fantastiskt

Julie

Gillade: Boendets skick och faciliteter
Enjoyed our time, comfortable and plenty of food options.
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 2 apr. 2024
Thank you for this kind review. We are delighted that you enjoyed your visit, we hope to welcome you back again soon for another comfortable stay.

6/10 Okej

Nathan

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
It is a little older and for $200 plus a night I was expecting a little more than a motel 6 feel.
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 2 apr. 2024
Thank you for this valuable feedback. We regret that you did not find the adequate value in your stay, we have passed this on to management for improvement opportunities.

4/10 Dåligt

Craig

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Air condition system in room didn't work sleeped in a hot room all night that blew warm air around.
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 3 apr. 2024
Thank you for your feedback, we regret to hear the A/C in your room did not work during your stay. We have passed this on to the hotel management for maintenance and improvement.

8/10 Bra

Michael

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 2 apr. 2024
Thank you for taking the time to leave this rating.

8/10 Bra

Jim

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and easy to get around. Lots of dining options. Only thing we didn’t like was the place seemed noisy. The doors slammed shut on every room and shook the room.
Bodde här 2 nätter i mars 2024
Svar från Eureka Casino Resort 2 apr. 2024
Thank you for this valuable feedback. We regret that the noise level did not meet your expectations, we have passed this on to management for improvement opportunities. We are pleased that you enjoyed your visit overall and we hope to welcome you back again.

6/10 Okej

Debra

Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 19 apr. 2024
Thank you for taking the time to leave this rating. We hope to welcome you back again.

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice experience overall. Better lighting for in bed reading would be a plus.
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 27 mars 2024
Thank you for this valuable feedback, we have passed this on to management for improvement opportunities. We are pleased that you enjoyed your visit overall and we hope to welcome you back again.

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 27 mars 2024
Thank you for taking the time to leave this rating.

10/10 Fantastiskt

David

Gillade: Renlighet och boendets skick och faciliteter
Rooms very clean. Water in rooms should be free just as an appreciation for your guest. Cost is less than a satisfied customer
Bodde här 2 nätter i mars 2024
Svar från Eureka Casino Resort 27 mars 2024
Thank you for this valuable feedback, we have passed this on to management for improvement opportunities. We are pleased that you enjoyed your visit overall and we hope to welcome you back again.

6/10 Okej

Sue

Gillade: Personal och service
Not enough towels
Bodde här 4 nätter i mars 2024
Svar från Eureka Casino Resort 27 mars 2024
Thank you for this valuable feedback. We regret that the quantity of towels did not meet your expectations. We have passed this on to management for improvement opportunities and we hope to welcome you back again.

8/10 Bra

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 27 mars 2024
Thank you for this kind review. We hope to welcome you back again.

10/10 Fantastiskt

Jess

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff were so friendly and polite. They were always busy cleaning or helping people. It’s nice the rooms are separate from the casino and I didn’t have to walk my kids through it to get to our room.
Bodde här 3 nätter i mars 2024
Svar från Eureka Casino Resort 22 mars 2024
Thank you for this kind review. We are delighted that you enjoyed the layout of the property and the excellent customer service. We hope to welcome you back for another great visit.

8/10 Bra

Juan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
all is very good
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 21 mars 2024
Thank you for this kind review. We are delighted that you enjoyed your visit and we hope to welcome you back for another great stay.

10/10 Fantastiskt

Patricia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It would have been nice to have a restaurant or even a coffee shop to get coffee and a bagel.
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 19 mars 2024
Thank you for this valuable feedback. We regret that the dining options did not meet your expectations. We have passed this on to management for improvement opportunities. We are delighted that you enjoyed your visit overall and we hope to welcome you back again.

10/10 Fantastiskt

Ruth

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the place very clean and nice
Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 19 mars 2024
Thank you for this kind review. We are delighted that you enjoyed the cleanliness of the property. We hope to welcome you back again.

10/10 Fantastiskt

Russell

Bodde här 1 natt i mars 2024
Svar från Eureka Casino Resort 12 apr. 2024
Thank you for taking the time to leave this rating, we hope to welcome you back again soon.

8/10 Bra

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Eureka Casino Resort 18 mars 2024
Thank you for taking the time to leave this rating, we hope to welcome you back again.