Dear Giordano , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matteo Tuzzi - Manager

Dear Linn, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Matteo Tuzzi - Direttore

Dear Guest, thank you so much for sending us such a high score meaning that you appreciated your stay with us! :) We definitely wait for you back the soonest! Our kindest reagrds,

Dear Maria, thank you so much for addressing us your very good review! We’re very glad that you had a good stay with us, appreciating particularly our super central position and our big beautiful rooms! We’re very sorry that you didn’t have the chance to enjoy our breakfast, which is a service that we use to be very proud of, it had to be temporarily suspended in this particular COVID period and we are confident that as soon as it will be safely re-organized we’ll reintroduce it and we’ll be happy to let you try it! We’re looking forward to having the chance to welcome you back! Our kindest regards, Matteo Tuzzi Direttore

Dear Guest, Thank you for sharing your opinions about your recent stay at UNA Esperienze Maison Milano We highly value our guests’ comments in order to constantly improve the level of service we strive to offer. We wish to express our personal regret for your overall feelings. We're sorry to read that your stay didn't meet your expectations. However please allow us to clarify that, unfortunatly for an extraordinary weather conditions, we had some criticality difficult to solve. However we thank you for your comment because it has given us the opportunity to continue to improve our services. We always work with passion drawing inspiration from our guest review. We hope your travels will bring you again to Milan we will be glad to welcoming again. Warmest regards Stefano Lamesta Capo Ricevimento

Dear Guest, Thank you for sharing your positive experience in our hotel, we are happy to have met your expectations! We hope you come back soon, Best regards, Matteo Tuzzi General Manager

Dear Guest, thank you for sharing your experience about your stay. We are happy to know that you enjoyed our hotel! We hope your travels will bring you again to Milan and we will be glad to welcoming you again in the UNA Hotels world. Warmest regards Leonardo Serranti General Manager

Kära Leonora, tack för att du delar dina erfarenheter av din vistelse. Vi är glada för att veta att du gillade vårt hotell. Tack för dina anteckningar: du har gett oss möjlighet att fortsätta att förbättra våra tjänster. Vi hoppas att din resa kommer att ge dig igen till Milano och vi kommer att vara glada att välkomna dig igen i UNA Hotell världen. Vänliga hälsningar Leonardo Serranti Chef

Dear Guest, thank you for your nice review. We are happy that you had a nice stay with us and you had the possibility to full enjoy our central location for shopping and sightseeing. Thank you for mentioning the friendly welcome of our staff and we really hope to see you again for your next trip in Milan. Kind Regards

Dear Guest, Thank you for your kind review and for giving us the maximum score! We are happy that you enjoyed your stay with us and we do hope to have the pleasure of welcoming you back in a near future. Warm Regards

Dear himanshu,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Estimada Gabriela,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

Dear Shaun,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Darlah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Estimado Francisco de Asis,Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado.Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar.Atentamente,Ernesto Noschese – Hotel Manager

Dear Leslie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Charlotte,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Estimada Aurea,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,

Dear Sookyung,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Lieber Gerald,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

Dear Emmanuel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Jiyeon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Mr. Jose,Thank you for spending time to leave a review of your recent stay with us, at the same time we are sorry that it was not to your satisfaction.Our goal is to offer to all our Guest a dream stay and make You feel at home and when this doesn't happen it makes us very sad.The well-being of our Guests is at the top of the pyramid, we hope that you will give us a second chance. In case you want to come back here, please contact us directly, we will do our best to make your stay special and unique.At Your disposal.Best Regards,

Dear Shen Min,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Agavni,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Andrea,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Csaba,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ernesto Noschese - Hotel Manager

Dear Lilit,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards.

Dear Guest,Thank you very much for taking the time to leave your kind feedback following your recent stay at MAISON MILANOWe were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,

Gentile Sig.ra Cuocco,La ringraziamo dal più profondo del nostro cuore per la bellissima recensione che ci ha lasciato.Speriamo di averLa nostra gradita Ospite al più presto.Cordialmente,

Dear WAI SZE,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,

Dear Aline, Thank you for spending your time to share your experience with us, we really value our customers' feedback as it allows us to do always better. We regret to read that you were not fully satisfied with your stay at Maison Milano because we constantly work to make our clients feel welcome and towards meeting their expectations hence we regret not having succeeded at this time.Please accept our apologies for what was not in line with our standard of quality.We do hope to have the opportunity to welcome you back at Maison Milano. Regards.

Dear Charles,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely.

Dear Vesta,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ernesto Noschese - Hotel Manager

Dear Benjamin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Shayan, Thank you for taking the time to share your impressions with regard to your recent stay at MAISON MILANO. We are pleased to learn that you had an overall positive experience in our Hotel, with a special mention of appreciation to our staff. We will certainly share your encouraging insight with them, such comments represent a truthful incentive to constantly work at our utmost.Thanking you once more, we look forward to the pleasure of welcoming you again back in the near future.Best Regards.

Dear George,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,

Dear Cristina, thank you for taking the time to share your impressions with regard to your recent stay at MAISON MILANO. We are pleased to learn that you had an overall positive experience in our Hotel, with a special mention of appreciation to our staff. We will certainly share your encouraging insight with them, such comments represent a truthful incentive to constantly work at our utmost.Thanking you once more, we look forward to the pleasure of welcoming you again back in the near future. Sincerely,

Dear Danielle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Nanae,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Moez,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Seongmi,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

Dear Maria Sheila at Maison Milano we pride ourselves on a high level of service and care shown towards our guests; however, it would appear that on this occasion we let ourselves down. We are not proud when we fail to delight our guests. I would like to thank you for bringing your observations to our attention as your comments have given us the opportunity to know about our shortcomings so that we can learn and do better next time.Thank you for choosing to stay at Maison Milano and we do hope we will have the opportunity to welcome you back to the hotel in the near future.Best regards,Ernesto Noschese – Hotel Manager

Dear Guest, at Maison Milano we pride ourselves on a high level of service and care shown towards our guests; however, it would appear that on this occasion we let ourselves down. We are not proud when we fail to delight our guests. I would like to thank you for bringing your observations to our attention as your comments have given us the opportunity to know about our shortcomings so that we can learn and do better next time.Thank you for choosing to stay at Maison Milano and we do hope we will have the opportunity to welcome you back to the hotel in the near future.Best regards,Ernesto Noschese – Hotel Manager