Hotell i Morsang-sur-Seine

"Hotels in Paris are usually very expensive. For my first two nights I therefore made F1 as my choice. I then stayed three nights more. Simple but clean, comfortable bed. Safe are, close to metro. "

"We enjoyed our stay. The room was clean and well maintained. The hotel is located in a very quiet area which we appreciated, and it was very easy to access the city center through the metro close by. The reception staff could have been more engaged and service minded. They were friendly when approached, but they never initiated to communicate with us or any other guests. Not once did they mention the pool and sauna facilities to us, how and when we can utilize them, or anything else for that matter, which is below expectations on the general service level for a hotel. The elevator and access to all floors was not secured with a card reader. This means anyone, guest or not, can walk in from the street and access the elevator and all floors without having to swipe a card, which in a city like Paris is a major security concern. Overall we enjoyed our stay at the hotel. "

"Nice clean room. Check-in staff so so "

"Allt var bra förutom att kaffemaskinen i lobbyn alltid var trasig"

"Trevligt."

"Rent, fräsch, bra läge och lagom bra för en natt mellan flygresor. "

"Underbar frukost, mysig lokal, trevlig personal "

"Bra utrustat kök. Frukostbuffén var helt ok. Saknade städning någongång under vistelsen. "

"Dear Hotel Management!!! I am writing to formally express my deep dissatisfaction with my recent stay at your hotel. Unfortunately, the experience fell far below the standards that guests should reasonably expect. First, the staff displayed a highly unprofessional attitude, showing little to no sense of customer service. Their manner of communication gave the impression that we were not valued as paying guests, but rather as if we were staying free of charge. Furthermore, the room assigned to us was in an unacceptable condition. Not only was it unclean, but it was also not prepared by the official check-in time of 3:00 PM. When this issue was raised, the responsibility was simply shifted onto the housekeeping staff, with the explanation that they had “forgotten” to make the bed and clean the shower. Such an excuse is neither professional nor acceptable. Overall, this experience was extremely disappointing and does not reflect the level of quality and service one should expect from your establishment. I kindly request that you take this complaint seriously and ensure that corrective measures are taken to prevent similar situations in the future. Sincerely, Naim"