Hotell i New Albany

“Breakfast was amazing. Inn keeper was great . Such a beautiful mansion with beautiful furnishings. Maybe could use better bath products. Great historic location . We would stay there again😊”

“The carpet was worn in spots and even missing in a spot on 3rd floor right off elevator”

“Room had nats all over it and the pool was closed. Staff was helpful and switched our room and location was convenient for events in Louisville.”

“Låg i helt fel område, helt dött, svårt att hitta restaurang för dinner.”

“Hilton properties are not what they used to be. This hotel and the staff are a good example of that. Very unfortunate.”

“Didn't have free coffee in the lobby”

“Misleading star rating (not a three star) and Do not recommend! Room was not well cleaned (old hair everywhere, generally dirty, broken toilet etc). The front desk staff was nice and food was good but restaurant’s servers were discriminatory and misinformed about ADA protections for service dogs. Hotel room was way too expensive, dirty, and definitely WAS NOT a three start hotel.”

“Room was clean. Didn't take advantage of the breakfast or dinner snacks, but hope to next time.”

“Great location and great staff!”

“The stay was awesome. Would definitely stay there again.”

“Great”

“Great location checking in and out process was very easy”

“Loved the bed, very soft! The only thing I would have liked, would be to have lotion available in the bathroom. It was very clean. Beautiful lobby, outside seating area, & even a grill.”

“Pool is small but enough to cool you down. I almost got locked in the bathroom. The door was not lock but we couldn’t get it open!!! I let the front desk know it took 2 people pushing to get the door open. Also pets are allowed but you cannot leave them alone in the room. There is no breakfast either which I knew none of this until I was at the hotel. It’s not posted anywhere.”

“I had an excellent stay at this hotel and was very impressed with the overall experience. The rooms were clean, comfortable, and well-maintained, with all the amenities needed for a relaxing stay. The staff were incredibly friendly, professional, and always ready to help with a smile. The service was outstanding from check in to check out. The hotel atmosphere was peaceful, welcoming, and made me feel at home. I also appreciated the cleanliness of the entire property and the attention to detail...

“The room and staff were wonderful. It would be nice to have a larger bathtub so as an adult, I could fit in it and take a bath. The tv should have been moved closer to the sofa so you could see it better from there. Also, closing the door made a loud noise and it couldn't be quieted with a slower closing. You could hear the neighbors going in and out...in fact soundproofing all around could be better. We had noisy neighbors the first night and they did quiet down after a call made to them...

“The kitchenette was awesome”

“Room was very spacious. Extremely clean and well put together. Staff was very attentive and quick to help.”