Recensioner av SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue

3 out of 5

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 129 av 204 recensioner" "
8 - Bra i betyg. 44 av 204 recensioner" "
6 - Okej i betyg. 17 av 204 recensioner" "
4 - Dåligt i betyg. 6 av 204 recensioner" "
2 - Väldigt dåligt i betyg. 8 av 204 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Peter

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
Great hotel and a nice room. The only minus was that I asked for a cab to the airport and they guy at the counter pre-order a super expensive car service and I did not have time to change. This kind of bugged me out. Other than that, everything was good.
Bodde här 1 natt i maj 2023
Svar från Customer Service 17 maj 2023
Thank you for the great review, Peter!We're happy you had a pleasant experience with us! It's lovely you enjoyed our lovely rooms so much. That's what we like to see! However, we regret that our service didn't meet your expectations. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward.We look forward to hosting you again soon for an even better experience!

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Karla Daniela

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect !
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Ezequiel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente lugar la limpieza los desayunos todo excelente
Bodde här 2 nätter i maj 2024

6/10 Okej

celina

Reste med familjen
Was just ok
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Ievgeniia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All ok
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Fiona

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
We really liked the location of this hotel and it was clean. Unfortunately a bag with presents in it was taken when were out for the day. We assumed the cleaners lifted it my mistake but an email we were promised by the manager when we spoke to them never arrived and the hotel have ignored my emails since we got home. Shame as we only had good things to say before this happened and had spent a lot of money booking 2 rooms for a family holiday
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Bhavesh

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was excellent including staff.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Donna, Redding

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very helpful and breakfast was very good.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Jose Guadalupe

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All Staff was great
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Alessandra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nachts war es sehr sehr ruhig und das Bett war bequem, man konnte sich hier gut erholen! Das Personal war immer sehr zuvorkommend und hilfsbereit, im Keller konnte man 24h in den Fitnessraum oder Wäsche waschen, was sehr hilfreich war. Ein super Hotel, wir würden jederzeit wiederkommen!
Bodde här 9 nätter i mars 2024

2/10 Väldigt dåligt

Kender

Bodde här 4 nätter i februari 2024

6/10 Okej

STEPHANIE

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
To small
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Denise

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were not soundproof and a little small but overall clean and the staff was professional.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Faustina

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, clean rooms, and great location. No complaints.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

JENNIFER

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Gabrielle Fiona, New York

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

bearta alchacar

Excellent better than any other hotel in nyc at this price point
Bodde här 1 natt i februari 2024
Svar från Customer Service 10 feb. 2024
Bearta, thank you for choosing SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. It's fantastic to hear that your stay exceeded your expectations, especially in terms of value. We strive to provide exceptional experiences for every guest, and your affirming feedback is heartwarming. We can't wait to welcome you back on your next NYC trip.

10/10 Fantastiskt

LUIS FELIPE, Rochester Hills

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service. Very good breakfast and good location.
Bodde här 1 natt i januari 2024
Svar från Customer Service 5 feb. 2024
Luis, it's a delight to hear you enjoyed your experience at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. We're thrilled that our excellent service, delicious breakfast, and convenient location met your expectations. We look forward to your next visit with us.

6/10 Okej

Slava

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was great. Hotel rooms were average/small -- typical for New York. Breakfast was good.
Bodde här 2 nätter i januari 2024
Svar från Customer Service 25 jan. 2024
Slava, thank you for sharing your insights. We're pleased to hear our convenient location met your expectations. With our prime spot in midtown Manhattan, we aim to provide the quintessential New York experience in terms of accommodations. We value your feedback on our room size as it helps us continually improve. It's also great to know that you enjoyed the breakfast offerings. We hope to have the opportunity to welcome you back for an even better experience in the future.

10/10 Fantastiskt

Mohit

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Customer Service 23 jan. 2024
Thank you for the great rating, Mohit!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Fantastiskt

paul

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the hotel . Clean very friendly staff . Definitely would stay agin .
Bodde här 4 nätter i januari 2024
Svar från Customer Service 19 jan. 2024
Paul, thank you for sharing your high praise for SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. We're delighted to hear the cleanliness and friendliness of our team members made your stay memorable. Your continued patronage is much appreciated and we eagerly await your next visit.

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Customer Service 13 jan. 2024
Mary, thank you for taking the time to rate your experience at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. It seems like you had a great stay! We are pleased to have exceeded your expectations and hope to welcome you back soon for another exceptional experience.

8/10 Bra

severine

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
hôtel très bien situé, calme, propre. par contre le petit déjeuner se termine à 9 heures et le buffet n'est pas toujours réapprovisionné (plus de jus d'orange pendant 2 jours, pas de lait chaud....)
Bodde här 6 nätter i december 2023
Svar från Customer Service 13 jan. 2024
Séverine, c'est formidable d'apprendre que vous avez apprécié notre emplacement privilégié, notre tranquillité et notre propreté au SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. Nous apprécions vos commentaires sur les horaires du petit-déjeuner et nous travaillons avec les membres de notre équipe pour garantir la cohérence dans le réapprovisionnement des articles. Nous sommes impatients de vous accueillir à nouveau dans le futur !

6/10 Okej

Kathi

Bodde här 1 natt i januari 2024
Svar från Customer Service 9 jan. 2024
Kathi, it seems your stay didn't meet your expectations entirely and we hope to have the opportunity to better serve you in the future. Thank you and safe travels.

4/10 Dåligt

Shahram

Gillade inte: Bekvämligheter
Bodde här 1 natt i december 2023
Svar från Customer Service 30 dec. 2023
Shahram, we noticed that your recent stay at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue didn't meet expectations based on your ratings. We genuinely appreciate your feedback and would like to address any concerns you may have. We believe that every guest experience is important and yours is no exception.

10/10 Fantastiskt

Andre

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente hotel!!!
Bodde här 3 nätter i december 2023
Svar från Customer Service 30 dec. 2023
Andre, it's fantastic to hear you had an excellent experience at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue! We strive to provide a top-notch stay for all of our guests. We look forward to giving you another outstanding visit in the near future.

10/10 Fantastiskt

Meredith Jane, San Antonio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was cosistently professional, courteous and attentive
Bodde här 10 nätter i december 2023
Svar från Customer Service 27 dec. 2023
Meredith Jane, thank you for your wonderful review of SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. We're thrilled our professional and polite team members were able to provide you with such attentive service during your stay. We hope to welcome you back soon.

10/10 Fantastiskt

Xiayu

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Customer Service 26 dec. 2023
Xiayu, thank you for your top score! It's heartwarming to know you've had an excellent stay at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. We're looking forward to welcoming you back in the future.

10/10 Fantastiskt

STEPHANIE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023
Svar från Customer Service 26 dec. 2023
Thank you for the wonderful rating, Stephanie!It's fantastic you enjoyed your time at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Fantastiskt

Terence

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The standoff with his property was the amazing service given by the front desk staff on a daily basis, as well as the breakfast cook everything was fresh and delicious and they were very hospitable. Typically people do not mention kudos to the breakfast department, nor the front desk so I’m taking this opportunity because these folks made our trip to New York. Wonderful
Bodde här 3 nätter i december 2023
Svar från Customer Service 25 jan. 2024
Terence, it's heartening to hear that the unique service by our front desk team members and the daily breakfast at the SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue made your stay in New York memorable. We're truly grateful for your positive feedback and we're looking forward to welcoming you back. Your commendations give our team immense motivation to consistently provide delightful experiences.

10/10 Fantastiskt

Brad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel
Our stay at Springhill Suites was excellent. Even though we requested housekeeping, we didn't get it one day, but I realize that happens. The breakfast area was not crowded, surprisingly, and the food was hot and well stocked. I would definitely stay here again.
Bodde här 3 nätter i december 2023
Svar från Customer Service 18 dec. 2023
Brad, it's wonderful to hear you had an excellent stay at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. We're heartened that you appreciated our well-supplied hot breakfast despite the minor mishap with housekeeping. Your willingness to stay with us again is the best compliment we can receive. Looking forward to your next visit.

8/10 Bra

Melissa

Bodde här 7 nätter i december 2023
Svar från Customer Service 18 dec. 2023
We appreciate your lovely rating, Melissa!The satisfaction of our guests is important to us so we can't wait to see you back again at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Fantastiskt

Jesus

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very efficient check in process Welcoming lobby and staff greeters Large, clean, and furnished rooms
Bodde här 1 natt i december 2023
Svar från Customer Service 17 dec. 2023
Jesus, the SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue appreciates your positive feedback. We're thrilled to hear you found the check-in process streamlined and our lobby inviting. Thank you for recognizing the spaciousness and cleanliness of our rooms. Our team members strive to create a comfortable environment for our guests. Looking forward to your next visit.

2/10 Väldigt dåligt

Evis, chappaqua

Bodde här 2 nätter i december 2023
Svar från Customer Service 15 dec. 2023
We appreciate you taking the time to share your feedback, Evis.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

2/10 Väldigt dåligt

Diomedes

Gillade: Renlighet
Bodde här 1 natt i december 2023
Svar från Customer Service 14 dec. 2023
Diomedes, we noticed that your experience at our establishment didn't meet your expectations. We regret any inconveniences you might have faced. We assure you that we aim to provide our guests with top-notch service and experiences. We hope you'll give us another opportunity to demonstrate our commitment to premium guest satisfaction.

6/10 Okej

TESSA

Bodde här 2 nätter i december 2023
Svar från Customer Service 1 jan. 2024
Thank you for sharing your feedback, Tessa!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

8/10 Bra

phillip ray

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i november 2023
Svar från Customer Service 10 dec. 2023
Thank you for the 4-star rating, Phillip!We are delighted to see that you had a wonderful time at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

10/10 Fantastiskt

Maria

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 1 natt i november 2023
Svar från Customer Service 29 nov. 2023
Maria, we're glad to hear your sentiments about your stay at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. Positive feedback like yours truly makes our day. We await eagerly your next visit!

10/10 Fantastiskt

Johanny

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Customer Service 22 nov. 2023
Johanny, thank you for your top rating! It's wonderful to know that the SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue has met your expectations. We hope to welcome you back during your next visit to New York.

4/10 Dåligt

Tyson

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 2 nätter i november 2023
Svar från Customer Service 22 nov. 2023
We appreciate the feedback, Tyson.We're disappointed to hear you were dissatisfied with your recent stay. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location, hotel and people
Bodde här 1 natt i november 2023
Svar från Customer Service 6 nov. 2023
It's fantastic to hear you enjoyed your stay at the SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. We pride ourselves on our prime location and our delightful colleagues. We hope to see you again soon.

8/10 Bra

Bill

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was a little small with a king size bed, but very clean and comfortable. Great location!
Bodde här 4 nätter i oktober 2023
Svar från Customer Service 4 nov. 2023
Bill, it's a joy to read that you found SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue clean and well-situated. We understand your comments about the room's size and we appreciate your patience in this matter. Our commitment is to offer a comfortable stay, and we're glad to know we met that mark for you. Looking forward to welcoming you back.

10/10 Fantastiskt

jacqueline, wauwatosa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was outstanding.
Bodde här 4 nätter i oktober 2023
Svar från Customer Service 1 nov. 2023
Jacqueline, we're thrilled to hear your impressions of the team members at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. It's fantastic knowing their service was memorable. We look forward to seeing you again soon!

10/10 Fantastiskt

ISOBEL

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My daughter and I enjoyed a fantastic stay in this property from 19th-24th October 2023. This is not a huge hotel- but has everything you need for a very comfortable stay. The staff- all of them so friendly and accommodating. Complimentary breakfast set us up every morning. Quiet bedroom with 2 double beds and everything we needed- including fridge/ microwave/ coffee machine. It is positioned between Park and Lexington Ave. Very close to a subway station. Easy walking to 5th Ave and all the main attractions. Very easy to access from JFK- Airtrain to Jamaica/ subway to Lexington ( 53rd) then down to 23rd. Honestly we were so impressed with this hotel. We had looked at lots of hotels before booking- but this one just seemed so well positioned and a bit smaller and homelier than some of the more popular ones. We chose very well. We could easily walk to local eateries / coffee places and bars. Would not hesitate in recommending this hotel to anyone who was visiting NY. Thank you Angela and Isobel
Bodde här 5 nätter i oktober 2023
Svar från Customer Service 19 nov. 2023
Isobel, we're thrilled to hear that you and your daughter enjoyed your stay at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. It's great to know our unique accommodations surpassed your expectations and helped set a positive tone for each day. We're also glad to hear you found our location convenient, and appreciated the charm of our hotel over larger, more well-known options. Your high recommendations mean a lot to us, and we hope to welcome you and Angela back again in future. Safe travels!

10/10 Fantastiskt

Matthew

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Business trip
Staff at the front desk were excellent. Stayed 3 nights for business, breakfast was included which helped my day get going without an additional stop. Only criticism I could find was that the elevator was a bit glitchy, but everything else was wonderful. Staff at front desk A+
Bodde här 3 nätter i oktober 2023
Svar från Customer Service 24 okt. 2023
Matthew, thank you for sharing your stellar feedback about your experience at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. It's lovely to hear that our excellent team members at the front desk, and the inclusion of breakfast in your stay, effectively contributed to a smooth business trip. Regarding your observations about the lift, we always appreciate such insights, as they guide our ongoing efforts to enhance our guests' experiences. Looking forward to your next stay!

8/10 Bra

Elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was as expected. It was nice to have the breakfast option each morning. Only complaint: the rooms were dark. More lighting would have been a nice detail
Bodde här 3 nätter i oktober 2023
Svar från Customer Service 24 okt. 2023
Elizabeth, thank you for your enjoyable stay at the SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue and for appreciating our breakfast offerings. We noted your suggestion for enhanced illumination in the rooms and assure you we're always looking to improve our guests' comfort. We appreciate your feedback and look forward to your next stay.

10/10 Fantastiskt

Stephane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, conveniently located, comfortable for a reasonable price. Highly recommend.
Bodde här 3 nätter i oktober 2023
Svar från Customer Service 23 okt. 2023
Stephane, thank you for sharing your enjoyable experience at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. We're thrilled to know you found our location convenient and accommodations pleasant. Your recommendation means a lot to us. Looking forward to hosting your stay again in the future.

10/10 Fantastiskt

Gerald

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Your entire staff that we came in contact with were absolutely remarkable. Whomever does the hiring and training is doing an excellent job. Much appreciated. The room small, but it's NY Thanks for making our stay very enjoyable.
Bodde här 3 nätter i oktober 2023
Svar från Customer Service 17 okt. 2023
Gerald, we appreciate your wonderful feedback. Knowing our team members at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue were remarkable reinforces the attention we pay to excellent service. We truly value the commendation for the hiring and training process. It's delightful to know your stay was enjoyable, despite finding the rooms to be limited in size - a trait quite familiar in NY. We look forward to your return visit.

10/10 Fantastiskt

Giacomo

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Customer Service 17 okt. 2023
Giacomo, it's wonderful to hear that you had a great stay at SpringHill Suites by Marriott New York Midtown Manhattan/Park Avenue. We trust you enjoyed all the amenities our property has to offer. We value your feedback and look forward to your future visits.