Grainger House Hotel

2.0-stjärnigt boende

Välj datum för att se priser

Recensioner

5,4 av 10,

Populära bekvämligheter

  • Parkering ingår
  • Företagstjänster
  • Reception dygnet runt

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Om boendet

Grainger House Hotel

  • Detta hotell ligger nära Sports Direct Arena
  • Grainger House Hotel erbjuder allt du behöver. Håll dig uppkopplad via gratis wi-fi i allmänna utrymmen.
  • Här följer några andra förmåner:
    • Gratis vanlig parkering
    • En dator, en dygnet runt-öppen reception och bagageförvaring

Liknande boenden

Regler

Incheckning

Checka in från: 14.00. Checka in fram till: när som helst.
Minimiålder för incheckning - 18 år

Utcheckning

Utcheckning innan 11.00

Incheckningsinstruktioner

Receptionen är öppen alla dagar 00.00–00.00.
Informationen från boendet kan ha översatts med automatiska översättningsverktyg

Husdjur

Djur ej tillåtna

Barn och extrasängar

Barn är välkomna.

Betalningstyper

Viktig information

Att hålla koll på

Detta boende drivs av en professionell värd. Att erbjuda boende är kopplat till värdens företagsverksamhet eller yrke.
Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort.
Kontantfria transaktioner erbjuds
Om du avbokar din bokning kommer värdens avbokningspolicy att gälla. I enlighet med EU-bestämmelser om konsumenträtt gäller inte ångerrätten för boendebokningstjänster.

Bra att veta

Boendet har inga hissar

Vanliga frågor och svar

Är Grainger House Hotel husdjursvänligt?

Nej, husdjur är inte tillåtna på boendet.

Hur mycket kostar det att parkera vid Grainger House Hotel?

Vanlig parkering är gratis på det här boendet.

Vilka är incheckningstiderna för Grainger House Hotel?

Checka in från: 14.00. Checka in fram till: när som helst.

Vilken utcheckningstid gäller för Grainger House Hotel?

Utcheckning sker senast klockan 11.00.

Var ligger Grainger House Hotel?

Detta hotell i Newcastle-upon-Tyne ligger mindre än 5 km från ISKCON Newcastle, Leazes Park och Mill Volvo Tyne Theatre. Sports Direct Arena och Newcastle-upon-Tyne Discovery Museum ligger också 5 km härifrån.

Recensioner

Recensioner för

5,4

5,4

Renlighet

4,6

Läge

6,2

Personal och service

5,2

Boendets skick och faciliteter
10 - Fantastiskt i betyg. 12 av 63 recensioner
8 - Bra i betyg. 11 av 63 recensioner
6 - Okej i betyg. 7 av 63 recensioner
4 - Dåligt i betyg. 12 av 63 recensioner
2 - Väldigt dåligt i betyg. 21 av 63 recensioner

Recensioner

Verifierad recension

2/10 Väldigt dåligt

Reece

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Awful don’t stay here

Awful awful awful didn’t even stay the night it was that unclean and disgusting, also got sent to different hotel
Bodde här 1 natt i januari 2023
Verifierad recension

4/10 Dåligt

Graham

Gillade inte: Renlighet
I had a email from the property, saying its closer the hotel. So i had to book an abnb. To the great north race. If any chance i can get an refund of my payment for hotel. Thanks.
Bodde här 2 nätter i september 2023
Verifierad recension

2/10 Väldigt dåligt

Jason

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Worsed hotel in Newcastle

Onve o check in the photos dont match inside of the building.there was toe nails all over the carpet.there was no facilitys for food or drinks the hotel was not what i expected i wont be staying there again.the pictures on the website are fake and they dont look like that in the hotel .
Bodde här 1 natt i november 2022
Verifierad recension

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

Only stay as a last resort.

It was cheap, but, the duvet had a large bloodstain on it. The pillow cases were dirty. There were no curtains in the bathroom so people could technically see into the shower.
Bodde här 1 natt i oktober 2022
Verifierad recension

2/10 Väldigt dåligt

Jake

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Weekend ruined

booked to stay here on 20/10/2016 so my friend and I had a place to stay while seeing Kings of Leon once Newcastle. Upon arrival the reception had no reservation for us and then after looking at my booking confirmation told us that in the time after our reservation had been made the hotel had changed management. I had received no correspondence from with hotels.com or the hotel itself to make me aware of this change and that our reservation was now void. Leaving us with nowhere to stay and no extra money. Absolutely ruined our entire weekend up Newcastle and both parties showed how much they valued customers
Verifierad recension

2/10 Väldigt dåligt

Josh

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Stay far away

When I entered the hotel to check in, the first thing I noticed was the smell of paint. "Yes, we are renovating," said the clerk and asked me for a 10 pound deposit for the key card. I went up to my room. It was a small room and I could smell the paint from there. I went to use the facilities and suddenly, the fire alarm went off! I jumped up and ran downstairs to the lobby. "Oh, don't worry, we are doing a fire drill!" said the clerk. I went back upstairs and every few minutes the alarm went off. My sensory issues went into overload. I checked out and booked into the Holiday Express instead. They refuse to give me a refund , keep on saying manager isnt there when i call.
Bodde här 1 natt i januari 2023
Verifierad recension

2/10 Väldigt dåligt

Steven

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absoulte worst place ever. Had to get my own heater place was that cold. Shower door broke. Tv broke. Carpets dirty. And they take £10 for deposit but then say they not authourized to give it bk
Verifierad recension

8/10 Bra

Marysia

Gillade: Personal och service
It’s a good budget hotel. Not recommended for long stays as it’s more to have somewhere to sleep at night.
Bodde här 2 nätter i oktober 2022
Verifierad recension

8/10 Bra

brian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very quiet and peaceful.Helpful staff .great value
Bodde här 2 nätter i juli 2022
Verifierad recension

2/10 Väldigt dåligt

Attia

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pictures are very deceiving, the rooms are too small, no room to swing a cat, unclean, our particular room had the window broken, the shower was disgusting, had hair from previous guests, I was bitten, would not stay here again, you get less than you pay for
Bodde här 2 nätter i juli 2022
Verifierad recension

10/10 Utmärkt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Good value honest hotel

Parking is a bit of a miss but I see works going on so that might be improved. Other than that, hotel is very honest. Dont expect luxury and you will be satisfied
Bodde här 1 natt i juli 2022
Verifierad recension

4/10 Dåligt

daniel

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Faulty towers was nicer

Upon arrival the receptionist decided he would talk on his phone rather then check me in ..hotel was more of a building site then hotel..room was ok ..a lot of dirt on walls and the windows was cracked and tapped up ..will not return
Bodde här 1 natt i juni 2022
Verifierad recension

2/10 Väldigt dåligt

Tom

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was disgusting, dirty bed sheets, curtains ripped out of the wall. Horrible place to stay. Bath room was awful no toilet paper included. Never again.
Bodde här 1 natt i mars 2022
Verifierad recension

2/10 Väldigt dåligt

FRANCIS

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

Room 4 very poor

Was in room 4, smelled of smoke, no heating in the bathroom and lighting in bathroom very poor. Leaking hose on electrical shower. Very basic room. Glad I was simply in and out over the weekend.
Bodde här 2 nätter i februari 2022
Verifierad recension

8/10 Bra

Lee

Gillade: Renlighet, personal och service och rummets bekvämlighet
Clean & tidy rooms, helpful reception and good email communication from the hotel
Bodde här 1 natt i februari 2022
Verifierad recension

6/10 Okej

Katie

Gillade: Personal och service

Ok for price

Overall the stay was ok. There was something spilt in the bathroom which wasn’t cleaned up, and I had to ask for towels. Rooms not in as good condition as photos look but for price not bad.
Bodde här 1 natt i december 2021
Verifierad recension

10/10 Utmärkt

Shaun

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Excellent, very comfortable, quiet and relaxing

Very nice hotel, cannot hear any noise from other rooms, traffic etc. Had a very peaceful stay. Staff are very polite, friendly and accommodating. Excellent value for cost, would definitely stay here again and it is way better than the 2 stars rating. Many Thanks!
Bodde här 7 nätter i november 2021
Verifierad recension

10/10 Utmärkt

kelly

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed for weekend. I was was not too sure about staying here after some of the reviews i read. I was more than pleasantly surprised. Friendly staff. Clean, comfortable and quiet single ensuite room. would definitely stay here again.
Bodde här 2 nätter i oktober 2021
Verifierad recension

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Halloween

When we first arrived the electricity had gone down, I know this isn’t the hotels fault! However we couldn’t get a room key, and my and friend has separate rooms! We had to stay in the one room for an hour whilst we waited for our keys to be made, making us later to our evening. If they could have phoned their guests due to arrive and pre warn them it would have been an advantage as we could have waited to check in. The rooms where as what’s they were advertised in the photos, had a sink half a foot from the head of the bed with a low ceiling right above, accident waiting to happen! The shared bathrooms were absolutely appalling, they were leaking water from the toilet constantly, no tissues or bin in bathroom, the showers looked like they hadn’t been cleaned for a while so massively avoided! There was no real comfort to this hotel, including bed rooms staff or the layout! I know that’s nothing to do with the staff or management but changing the carpets on stairs could help as it’s truly awkward to look at and a massive hazard! More of a hostel and doss house than what is advertised!
Bodde här 1 natt i oktober 2021
Verifierad recension

2/10 Väldigt dåligt

wajahat

Gillade inte: Rummets bekvämlighet
There was no heating in the room also the cold water was not coming def not recommended
Bodde här 1 natt i oktober 2021
Verifierad recension

2/10 Väldigt dåligt

Stephen

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Filthy and noisy

Was greeted by a gentleman who was very impolite and not helpful at all. The room was what you would expect for the price paid but the cleanliness was terrible. Dirt on the floor and walls. The shower had soap left in there from previous guest and was covered in hair. The cover over the drain was clogged with hair so I had to clean this myself. The walls are paper thin and you can hear everything happening from all over the place. Was kept awake until 3am Saturday night by screaming, shouting, slamming of doors. I will never book this place again. Would not recommend this place to anyone accept contractors.
Bodde här 2 nätter i oktober 2021
Verifierad recension

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Terrible

Absolutely poor! Got to the hotel after nearly 6 hr drive from London to be greeted by unprofessional service at reception by Ali! He tells us with no apology that they have cancelled our booking on the afternoon of our arrival and that they have sent us an email which we never received! We was outraged by this! asked to speak to the manager and was told that he has finished early, asked for the managers name and was told that it was Ali..! Asked for the person's name who we were speaking to and he also said its Ali..! We were kept getting cold answers! We didn't believe that his name was Ali and as we asked again for his name and it was at this point where "Ali" started getting sarcastic! We said there is no need for this behaviour and if he carrys on then we will record him...! This is the point where the receptionist got abusive and came around the desk aggressively and try to hit me!! We have the whole incident on video and will take it further! Hotel.com should not affiliated with such establishment. We came for a little weekend getaway and it was all ruined by abusive staff at the hotel as well as time wasted by trying to book an alternative accommodation
Bodde här 1 natt i september 2021
Verifierad recension

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Great hotel in a good location

Great hotel in the heart of the North East, friendly staff with a great price and location, value for money.
Bodde här 1 natt i september 2021
Verifierad recension

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet

Room for improvement

Super 19th c. mansion converted into a hotel. Not quite B&B - more like just B&tea/coffee in room. Really needs upgraded of carpet and upholstery and furnishings. Stains on bed throw (tea?), etc., really not challenging to get right. Needs some serious TLC and could be really nice. But does the job for a one-night quick sleep, even if pricey for that purpose. Staff very friendly, but there’s only so much that can do for the place.
Bodde här 1 natt i september 2021
Verifierad recension

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very dusty/dark and outdated
Bodde här 1 natt i september 2021