Hotell i Norra Indianapolis

“Another great stay. We had one day only with issues with Room service, but the manager was very professional and resolved it right away. We will return!”

“Great hotel! Having a washer and dryer was super helpful as we were staying there as a basketball team and I was in charge of washing and drying uniforms. Having more than one washer and dryer for the entire hotel would have been beneficial as there were also baseball teams there who also were needing to wash uniforms.”

“Staff was very good in every respect. But... The breakfast food is pretty bad. My room walls were badly cracked (from building setlling?) but not repaired. Toilet had a leak and ran every ten minutes or so, all night. Stains on the rooms sofa.”

“Bra”

“Ehh this stay was ok. This definitely was not the embassy suites that I am used to. The hotel is very outdated. There are so many rooms that I feel like house keeping has to rush to get them all done. As I found several pieces of glass on the floor in front of microwave and next to the toilet. Thank goodness I found it before my child stepped on it barefoot. The staff were very nice and friendly and main areas seemed well maintained but rooms definitely lacked that! It was close to alot of...

“I liked the roll over shower. I did not like that it leaked onto bathroom floor in spite of seeing calk to prevent that. I was in the room all day working at computer but the dark out electronic blinds did not work. I called in for repair first day and no one came until 2 pm. They were put on a recharge for 2 hours. I had daylight at 4 pm. Put down at 8. Next morning they would not go up. Again. Same scenario as day before. Called in at 9 am. Asked status at 2. Had daylight 3:30. Worked in...

“Great area close to restaurants and shopping”

“Great stay”

“Clean room. Great staff. Quite.”

“Room smelled like smoke. Toilet seat was broken. Extremely Rusty soap dish in the shower.”

“Great staff”

“The best hotel stay we have had. It was very clean. The staff were very helpful. Really loved the full kitchen in our room. Mike was the breakfast chef and went above and beyond. I have a food allergy and he was very kind and helpful helping me find food to eat. I have never had this kind of customer service. I hope Element recognizes the quality of person that they have in their employ. Element will be my go to from now on.”