Hotell nära Nouvelle D'Spa

“Can not recommend. Room smelled moldy and musty - got respiratory issues, and allergic reaction to the mold. Front desk did not adress the issues, only stating fully booked. ”

“Parking”

“I liked the beach very much. The pool area was cute. The restaurants were all beyond terrible. The "free drinks" cocktail hour sounded like so much fun...except you had to wait on a giant line to actually get a cocktail. Not fun. Couldn't stream movies in the room which was unfortunate.”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Poor hot water and pressure low”

“The location is awesome. Access to Balñeario de Vega Alta is 1 min walk. That is beach is beautiful.”

“Hotellet låg extremt långt utanför stan och det var jättesvårt och dyrt att ta sig runt OM man inte har bil. Stranden var inte alls bra utan man får ta sig ca 30 minuter med bil till en mycket bättre eller gå 15 minuter till en som var helt okej. Killen i receptionen var dock extremt hjälpsam och erbjöd väldigt god service så tack vara han blev inte våra nätter där så tokiga trots allt.”

“Un lugar espacioso, limpio, muy bonito y comodo. Estuvimos la casa solo para 2 personas. Al rededor no es de mucho ambiente a distancia caminando. Pero el lugar es muy acogedor”

“Place met description of post. Location was great relative to amenities nearby. Dining area only sat 4 (there were 5 of us), there wasn’t enough spoons (seemed odd) and beds in second room were a bit uncomfortable. Our overall stay was great and would recommend to anyone who is just looking for a place to sleep. Communication with host was excellent!”

“This Hotel was very dishonest. Staying here caused my daughter anxiety and I had a panic attack. The situation was so horrible that we only stayed one night but they charged me for 4 nights. They basically robbed us. There was no water and the hotel did not let me know this at check in. I noticed that they were not letting any new guests know. By the end of the day we were helping the 2 staff members carry buckets of water from the jacuzzi to our rooms to use to flush the toilet. The hotel staff...

“Staff was amazing. There was no water but they were on top of their game keeping us updated it was great stay!!! Totally going back”

“Room was clean, staff was friendly.close to a lot of places.”

“Väldigt rent hotell/rum läget mitt i old san juan ”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Overall nice votel, but the point about a hotel is that you should be able to sleep. And unfortunately the AC is way too cold and the fan was blowing on full speed, and the control to adjust it wasn't activated. Other issues was that there was no soap in the bathroom and long lines to enter the breakfast, but that are minor issues.”

“Litet bra hotell med bra personal. Mysigt med takterrass där det även fanns badkar och spabad. ”