Lyxhotell i Nuevo Nayarit

“Room was great, and service was very good. Jesus at the pool is "ONE of a kind" great guy always wanting to make you happy, he really went the extra mile to make our vacation so much fun. Santana treated us like family with great service and always a very happy smile. great service at pool area. last 2 days of our stay was over run with children in the main pool, hot tubs and and sitting on ALL the stools at the swim up bar, driving the adults with no kids away. Children's pool was empty. Lots...

“Excellent food and service ”

“We fell in love! This is our first time with the Grand Velas brand. We normally stay with the impressions side of secrets but I’m glad we decided to try this resort. It has literally ruined it for us and we can’t see ourselves going to another brand. The service, food and cleanliness is at a meticulous level. We went for 6 days 4 nights. We never had a bad drink or bad food. Everything was absolutely fabulous. Kenia and Patricia on the adults side of the pool are amazing. Omar and Jose Jairo...

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“Amazing place! Will return ”

“还可以 小孩玩的很开心”

“Very clean room. Lots of space.”

“Staff worked very hard to accommodate us - especially the restaurant staff. Hotel was very clean but very busy. Hotel was fully booked. Pool water was nice. However, the beaches were littered with Horse poop. While the beaches are not the property of the hotel, I think the Hotel could exert more pressure on the people giving horse rides to clean up their mess. Not sure how this affects the ocean water quality.”