Hotell i Nuevo Nayarit

“Overall, I felt the property was beautiful. The restaurants were delicious, even though a lot of the meals were quite salty, but the room service was great. The beach side is okay. There are definitely people that will come up to you trying to sell you different products, which is probably not enjoyable, but that's not necessarily the resort's fault. We ended up getting a massage that would have been ridiculously overpriced at like $900 US for a couples massage, which was outrageous and kind of...

“Servicio y atención de calidad! El mejor hotel de nuevo Vallarta”

“Just wonderful!! Relaxing atmosphere and things to do all day!”

“I like the clean room and the balcony looks nice and clean I love the lobby smells fresh always”

“Excelente servicio”

“habitación muy limpia y grande ideal para familias”

“Relación precio servicios”

“Overall it's a value play. The room was huge (2 rooms 3 bath and a sofa bed). The pool entertainment was great. The pool and beach were fun. For the most part the staff were really friendly. The food here is by far the most awful all inclusive ever. Hot dogs are not sausage. No matter how many times you cut them up it's still a hot dog. It will never be a sausage. And if you want green eggs without the ham this is your place. Dishes were not clean. Couldn't even stomach the 'dinner...

“Todo excelente pienso volver la verdad muy bien todo excepto en las albercas los meseros si no eres extranjero no te atienden. O si te ven el brazalete de todo incluido tampoco te atienden bien. Los meseros de los restaurantes todo lo contrario excelente servicio.”

“Todo excelente. Recomendación ofrecer a los huéspedes almohadas de mejor calidad debido a que ya están viejas y algunas con bolas que evita descansar muy bien.”

“The resort has great beaches and delicious, but overpriced food. Rooms were spacious and very clean and comfortable beds.”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“Had an incredible time - first class treatment from the staff at Riu Vallarta Hotel 😎”

“Property is beautiful, been coming here for 5 years in a row. Love how safe and clean the property is. Restaurant staff and pool staff are awesome. Few staff I consider friends are Reggie, Enrique and Freddy, Antonio. Check in was not an issue, but this time around my hubby is diabetic and our fridge wasn’t working to store his insulin. We called front office and they send maintenance but it still wasn’t working until the next morning. We called the front office again took almost 1/2 of my day...

“El personal muy amable y el lugar mucho mejor de lo q esperaba”

“Las instalaciones en cuanto habitación les falta limpieza mi habitacion el bańo lo recibi sucio las camas solo con sabanas los dispensadores de jabon no funcionaban y la puerta de entrada no funcionaba tuvieron que repararla”

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“To start with, when booking this stay we were not aware that this room was actually located at Villa La Estancia. Why was this called Beachside Escape? The room was nice but the balcony was shared with the larger unit next door. We were not aware of this and felt awkward using this space. We also felt that it could be a security risk. We noticed a lot of the balconies had partitions up for these reasons. We had a mini fridge, coffee maker but could not plug in the coffee maker as the cord was...