6/10 Okej
Henrik
Reste med familjen
22 juli 2025
Gillade: Personal och service
Gillade inte: Renlighet
Pleasant stay – but with clear room for improvemen
Overall, we had an enjoyable stay, but unfortunately, there are several simple improvements the hotel could make to truly live up to its potential.
❌ What brought the experience down:
- Cleanliness around the pool areas was very poor. Throughout our entire 6-day stay, no one cleaned up melted ice cream, bird droppings, or other debris around the sunbeds. It felt neglected and unsanitary, especially considering the large number of staff available.
- The main lagoon pool felt dirty and uninviting. The plastic liner at the bottom gave off a worn-out, 80s/90s vibe. Not what you’d expect from a modern resort.
- Bike rentals were not included and quite pricey, even though this is typically a complimentary service at similar hotels.
- The food at the smaller beachside restaurant was disappointing and did not meet the standards set by the main buffet.
✅ What we really appreciated:
- The rooms were fresh, nicely decorated, and very clean - major plus!
- Staff throughout the hotel were friendly and helpful.
- The breakfast and dinner buffets were surprisingly good. I’m usually not a fan of buffet food, but this was fresh, varied, and well-prepared.
- The lobby area was stylish and welcoming.
Suggestions for improvement:
- Power-wash the walkways and pool surroundings every morning before guests arrive. This would instantly improve cleanliness and comfort.
- Offer complimentary bicycles for guests
- Renovate the lagoon pools: tile them properly and remove the sand
Henrik
Bodde här 6 nätter i juli 2025
