Utomhuspool och solstolar

Recensioner av Hampton Inn Orlando Near Universal Blv/International Dr

2.5 out of 5

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 562 av 1044 recensioner" "
8 - Bra i betyg. 240 av 1044 recensioner" "
6 - Okej i betyg. 115 av 1044 recensioner" "
4 - Dåligt i betyg. 57 av 1044 recensioner" "
2 - Väldigt dåligt i betyg. 70 av 1044 recensioner" "

8,4/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Anneli

Reste med familjen
Gillade inte: Renlighet och personal och service
Ok hotell, men tråkig omgivning.
Rummet ok, med skön säng. Ganska tråkigt område. Receptionens personal var lagom trevliga men frukostpersonalen torkade inte av borden såser var ganska kladdigt och ostädat. Frukosten var ok men inte mer. Saknade grönsaker och pålägg. Allt var engångsartiklar och de hade ingen sopsortering. I receptionen stank det av nån sorts rengöringsmedel som vi fick allergisk reaktion på. Det var ingen tillfällighet utan hela tiden, vi fick springa förbi.
Bodde här 3 nätter i januari 2024
Svar från GM 15 jan. 2024
Dear Anneli, I am pleased to hear that you had a decent stay with us. However, I am disappointed that we were unable to provide you with an amazing experience. Our aim is to surpass our guests' expectations, and I apologize for failing to do so. I appreciate you taking the time to share a detailed review. We value constructive feedback and rely on it to focus our efforts on areas that require improvement. I hope you will give us another chance to provide you with an even better experience in the future. Sincerely, Isaac Villarim General Manager

6/10 Okej

Rebecca

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Okej boende med bra frukost
Gammalt , men rent , frukost var bra, synd att de inte fanns pålägg som skinka och ost, Personalen var trevliga och hjälpsamma
Bodde här 2 nätter i maj 2023
Svar från GM 16 maj 2023
Dear Rebecca, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your feedback is appreciated as it helps us to focus on the areas that need our attention for improvement. Please consider a return trip as we would love to host you again. Sincerely, Isaac Vilarim General Manager

8/10 Bra

Carolina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gg
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Heike

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr schönes großes Zimmer. Sehr netter Empfang. Tolles Frühstück für amerikanische Verhältnisse: Bagels, Toast, Rührei, Omelett, Käse, Butter, Obst, Kaffee, Tee, Kakao und Waffeln zum selber backen. Wir waren 2 Nächte und haben gern nach einem anstrengenden Tag den schönen Pool genutzt. Dort gab es extra Handtücher und Liegen. Da wir am letzten Tag sehr früh los mussten, wurde uns auf Anfrage auch ein kleines Lunchpaket gemacht!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Angela

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was excellent and helpful throughout my stay
Bodde här 2 nätter i maj 2024

6/10 Okej

Iris

Gillade: Personal och service
The front desk young lady that took care of my check-in and check-out was very welcoming, professional and friendly. The area was not the best with the abandoned building next to the hotel that looks like it's been set on fire several times. Strongly suggest you install outside security cameras.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Rose, Lancaster

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

ODALYS

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

8/10 Bra

Christian

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
all good
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Ryan

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel staff were very friendly and accommodating hotel was well worth the money spent!
Bodde här 5 nätter i maj 2024
Svar från Hampton Inn Orlando Near Universal 10 maj 2024
Thank you for the positive review and please stay with us again!

6/10 Okej

Rafael, Juncos

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Since the first day of our stay the carpet on our room is very dirty. I will never be stay in this hotel again.
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Tracee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Hampton Inn Orlando Near Universal 7 maj 2024
Thank you for the positive review and please stay with us again!

6/10 Okej

Lina Maria

Reste med sin partner
Gillade: Renlighet och personal och service
Estuvo bien, sin embargo tengo dos puntos que no me gustaron: uno que la limpieza no fuera todos los días sino cada dos días, al segundo día no hacían cambio de sábanas, dos el desayuno no fue el mejor, no habían opciones saludables.
Bodde här 3 nätter i april 2024
Svar från GM 30 apr. 2024
Dear Lina Maria, I apologize that your experience was mediocre. I have taken note and thank you for all your valuable comments regarding your stay. We appreciate your business and hope to serve you on a return trip better. Sincerely, Isaac Vilarim, GM

10/10 Fantastiskt

Anell

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 1 natt i april 2024
Svar från GM 29 apr. 2024
Dear Anell, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Isaac Vilarim, GM

6/10 Okej

Darcy

Reste med sin partner
Okay place to stay, pretty noisy. Super close to Universal which was amazing! Hotel needed an update. Nothing special about this place. Breakfast was alright. We weren’t in our rooms much so this place was just fine for us for sleeping!
Bodde här 2 nätter i april 2024
Svar från GM 29 apr. 2024
Dear Darcy, While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. We aim to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future. Sincerely, Isaac Vilarim, GM

10/10 Fantastiskt

Armando

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property, better staff
Bodde här 2 nätter i april 2024
Svar från GM 27 apr. 2024
Dear Armando, Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit. Best, Isaac Vilarim, GM

8/10 Bra

Steven

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
N/a
Bodde här 2 nätter i april 2024
Svar från GM 25 apr. 2024
Dear Steven, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Isaac Vilarim, GM

8/10 Bra

Steven

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay..
Bodde här 1 natt i april 2024
Svar från GM 24 apr. 2024
Dear Steven, We humbly thank you for staying with us and recommending our hotel. Hosting you was our pleasure and we look forward to your next visit. Best, Isaac Vilarim, GM

10/10 Fantastiskt

Alfredo Javier

Gillade: Bekvämligheter
Me gustó. Excelente lugar y limpieza
Bodde här 1 natt i april 2024
Svar från GM 24 apr. 2024
Dear Alfredo Javier, We take great pride in providing the cleanest accommodations in Orlando. Thank you for recognizing the hard work of our housekeeping team in this positive review. We are ready and waiting to serve anytime you return to the area. Sincerely, Isaac Vilarim, GM

2/10 Väldigt dåligt

Sara

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Geraldine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hampton Inn Orlando Near Universal 1 maj 2024
Thank you for the positive feedback and please stay with us again!

8/10 Bra

gordon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Relatively cheap. Only complaint is that it has a “musty” smell to it. But the staff was exceptionally nice and bright. I would definitely stay there again.
Bodde här 1 natt i april 2024
Svar från GM 18 apr. 2024
Dear gordon, Your feedback is welcomed and appreciated. Reflections like yours, highlighting strengths and opportunities, allow us to monitor and improve our guest experience. I'm glad to hear you enjoyed our friendly service and would like to return in the future. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Isaac Vilarim, GM

10/10 Fantastiskt

Trai

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed twice, three months apart. I have been travelling to Orlando from a kid, now i'm 31, but never stayed at Hampton Inn until recently. My first trip was Thanksgiving of 2023, and the continental breakfast was far from ordinary, I loved it, especially the omelettes and "around the clock" coffee. Yes, the coffee is bussin! Finally, the front desk staff were super friendly and helpful. Thumbs up to Earl and (I can't remember her name), but I know she spoke Spanish and was super nice. Loved it, no complaints! Free parking, awesome coffee, and accommodation resort and staff.
Bodde här 2 nätter i februari 2024
Svar från GM 17 apr. 2024
Dear Trai, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and your uplifting words regarding your experiences here. We are proud to be your favorite hotel in Orlando and look forward to your next stay. Best, Isaac Vilarim, GM

6/10 Okej

Jason

Gillade: Renlighet och personal och service
The Breakfast area was overcrowded. Seating for 15 with 35-people in line. There was a group of orchestra students given the area to stage in. The trash was overflowing. The food service machines were not working properly. The milk tasted OFF and there were runny eggs with no condiments available, salt, oepper, ketchup or hotsauce packets etc.
Bodde här 1 natt i april 2024
Svar från GM 17 apr. 2024
Dear Jason, I am sorry to hear that we missed an opportunity to impress you on your recent visit. Thank you for taking the time and caring enough to share your thoughts. I can assure you that your comments will be passed along to the entire team and we all hope you will give us another chance to earn your praise in the future. Sincerely, Isaac Vilarim, GM

10/10 Fantastiskt

Jim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Hampton Inn Orlando Near Universal 16 apr. 2024
Thank you for the positive feedback and please stay with us again!

10/10 Fantastiskt

Ana

Bodde här 2 nätter i april 2024
Svar från Hampton Inn Orlando Near Universal 7 maj 2024
Thank you for the positive review and please stay with us again!

10/10 Fantastiskt

Elio

Bodde här 1 natt i april 2024
Svar från Hampton Inn Orlando Near Universal 7 maj 2024
Thank you for the positive review and please stay with us again!

10/10 Fantastiskt

Kara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property close to Disney World.
Bodde här 1 natt i april 2024
Svar från GM 11 apr. 2024
Dear Kara, I am glad our Hampton Inn provided you with a five-star experience while visiting Disney World. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Isaac Vilarim, GM

10/10 Fantastiskt

Joao

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a bit messy.
Bodde här 1 natt i februari 2024
Svar från GM 8 apr. 2024
Dear Joao, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Isaac Vilarim, GM

10/10 Fantastiskt

Angel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 2 nätter i april 2024
Svar från GM 8 apr. 2024
Dear Angel, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, Isaac Vilarim, GM

10/10 Fantastiskt

Niliam

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
perfect
Bodde här 2 nätter i april 2024
Svar från Hampton Inn Orlando Near Universal 9 apr. 2024
Thank you for the positive feedback, please stay with us again!

2/10 Väldigt dåligt

Jesse

Stayed here for 3 nights and my room wasn’t cleaned one single time. Despite me exiting my room and greeting some of the cleaning ladies, knowing I was leaving, and still no room clean. Will not stay here again.
Bodde här 3 nätter i april 2024
Svar från GM 8 apr. 2024
Dear Jesse, I’m sorry that you found our housekeeping service underwhelming; please forgive us. Guest satisfaction is our highest priority, and I regret that we left you disappointed. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Isaac Vilarim, GM

10/10 Fantastiskt

Erica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Hampton Inn Orlando Near Universal 9 apr. 2024
Thank you for the positive feedback, please stay with us again!

10/10 Fantastiskt

Gonzalo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Hampton Inn Orlando Near Universal 9 apr. 2024
Thank you for the positive feedback, please stay with us again!

8/10 Bra

roberto

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Al good with our stay but breakfast it's a little bit limited.
Bodde här 2 nätter i mars 2024
Svar från Hampton Inn Orlando Near Universal 1 apr. 2024
Thank you for the feedback, we'll pass that along to our Breakfast Team. Please stay with us again!

10/10 Fantastiskt

Christina

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelent service. Good breakfast
Bodde här 5 nätter i mars 2024
Svar från GM 1 apr. 2024
Dear Christina, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Isaac Vilarim, GM

8/10 Bra

Serge, Boisbriand

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Le stationnement payant n’est pas inscrit dans le descriptif
Bodde här 1 natt i mars 2024
Svar från GM 1 apr. 2024
Dear Serge, Thank you for staying with us and for your feedback. We hope to host you again. Sincerely, Isaac Vilarim, GM

2/10 Väldigt dåligt

Alma

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booked hotel for 5 days! Arrived March 23rd checked in around 4 pm, we left to Disney park right after . When coming back to hotel the room was a bit cold and having two kids one under 2 we decided to turn heat on. Heat was not working it was late. Next morning I called front desk they told me maintenance guy won’t be in till 9am. I told them we would be leaving to Disney parks and will be gone all day. Upon returning to hotel around 10pm, I asked the front desk the status on the heat. She mentions “they need to order a part for the heater”.I asked for a new room , so around 11 pm we had to move all our belongings We asked to speak to a manager in regards to the situation we had. According to Favianna guest service manager they tried contacting us various times during the day but we never answered! Well of course we didn’t answer we are on vacation!With two kids at the parks ! They tried to compensate with half a day credit for next visit with points! Favianna was extremely rude over the phone, didn’t let me speak, very sad because I have used Hampton inns multiple times and never had any issues. My family and I will definitely not be staying here on any future stays
Bodde här 5 nätter i mars 2024
Svar från GM 29 mars 2024
Dear Alma, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback. We deeply apologize for the temperature issues you experienced in your initial room. Your comments are valuable to us, and we will take them into consideration as we strive to improve our guest experience. We hope you will give us another chance to serve you in the future. Sincerely, Isaac Vilarim, GM

10/10 Fantastiskt

Hugo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hampton Inn Orlando Near Universal 1 apr. 2024
Thank you for the positive review and please stay with us again!

10/10 Fantastiskt

Kim

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff and cleanliness of facility It would have been nice to have a fan or fan setting in the room rather than having to choose cool or heat.
Bodde här 6 nätter i mars 2024
Svar från GM 28 mars 2024
Dear Kim, It is always a pleasure to see that our guests had a five-star experience. Thank you for taking a moment to review your stay and share some insight on how we can improve our offerings for future visits. We appreciate your feedback and hope to welcome you back soon. Best, Isaac Vilarim, GM

10/10 Fantastiskt

Javier

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
To me, cleanliness is extremely important and this hotel is very clean plus, the beds are very comfortable. The front desk staff are very helpful and friendly and explain everything with detail.
Bodde här 1 natt i mars 2024
Svar från Hampton Inn Orlando Near Universal 25 mars 2024
Thank you for the positive feedback and please stay with us again!

8/10 Bra

VICTORIA, CUTLER BAY

Bodde här 2 nätter i mars 2024
Svar från Hampton Inn Orlando Near Universal 16 apr. 2024
Thank you for the positive feedback and please stay with us again!

10/10 Fantastiskt

Yiliam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hampton Inn Orlando Near Universal 25 mars 2024
Thank you for the positive feedback and please stay with us again!

4/10 Dåligt

Kim

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
They charged for Parking 7 dollars on sight yet, there was no parking available. The area surrounding the hotel was horrible.
Bodde här 1 natt i mars 2024
Svar från GM 18 mars 2024
Dear Kim, I am sorry to hear that we let you down and you didn't enjoy your stay. We never want to leave our guests with a poor impression of our Hampton Inn. I apologize for our shortcomings and hope that we have the chance to redeem ourselves to you on a future visit. Sincerely, Isaac Vilarim, GM

8/10 Bra

Natlee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från GM 21 mars 2024
Dear Natlee, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Isaac Vilarim, GM

10/10 Fantastiskt

David

Bodde här 2 nätter i januari 2024
Svar från GM 21 mars 2024
Dear David, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Isaac Vilarim, GM

10/10 Fantastiskt

Rani

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay. The property was quiet, it was clean, the beds were comfy, and everyone was friendly. The buffet breakfast is also really good!
Bodde här 1 natt i mars 2024
Svar från GM 12 mars 2024
Dear Rani, We love receiving compliments, but it warms our hearts even more when you shower our staff with praise. They are the heartbeat of our hotel, and it's their hospitality that makes your stay with us truly memorable. Thank you so much for taking the time to share your thoughts with us. We hope to have the pleasure of hosting you again soon! Best, Isaac Vilarim, GM

10/10 Fantastiskt

svetlana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hampton Inn Orlando Near Universal 25 mars 2024
Thank you for the positive feedback and please stay with us again!

10/10 Fantastiskt

Carmen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ya van dos veces que me hospedo en este hotel. Todo excelente. Personal muy amable. Desayuno buffet con variedad de opciones para comer. Muy limpio.
Bodde här 2 nätter i januari 2024
Svar från GM 1 mars 2024
Dear Carmen, Welcome back, and thank you for sharing your review of another wonderful stay at our hotel. I am glad our Hampton Inn provided everything you needed to enjoy your visit to Orlando, and our staff and accommodations continue to exceed your expectations. Thank you for your patronage, and we look forward to your next stay. Sincerely, Isaac Vilarim, GM

10/10 Fantastiskt

Doreen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it was great
Bodde här 1 natt i februari 2024
Svar från GM 21 feb. 2024
Dear Doreen, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Isaac Vilarim, GM