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Recensioner av Quality Inn Clermont West Kissimmee

2.5 out of 5
Quality Inn Clermont West Kissimmee
9330 W US Highway 192, Clermont, FL

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 198 av 1000 recensioner" "
8 - Bra i betyg. 357 av 1000 recensioner" "
6 - Okej i betyg. 223 av 1000 recensioner" "
4 - Dåligt i betyg. 109 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 113 av 1000 recensioner" "

7,2/10

Renlighet

7,4/10

Personal och service

6,2/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet och personal och service
Gammal smutsig HELTACKNINGSMATTA. VVVVVVVVVVVVVVVVVVV
Bodde här 6 nätter i juni 2019
Svar från Sharon 9 juli 2019
Dear Guest, Thank you for staying with us. We're sorry that your stay did not exceed your expectations. Your feedback will help us be better for future guests.

6/10 Okej

Not Provided, Stockholm

Gillade: Personal och service och rummets bekvämlighet
Bra läge men dålig frukost
Rummen och läget på hotellet bra men frukosten var inget vidare.

8/10 Bra

Sven-Erik, Undersåker

Ok hotell för vad du betalar.
Bra hotell med enkel frukost (kaffe, rostat vitt bröd med sylt och amerikanska pannkakor med siradp och 4 olika sorters juice) Liten pool, bra sängar, fint badrum, kaffekokare med kaffe, microugn samt kassaskåp. Bra läge ca 15 min med bil till Epcot mm. Många restauranger på nära avstånd, en Kina resturang vägg i vägg med bra mat.
Svar från Guest Service Manager 20 feb. 2016
Dear Sven-Erik. We appreciate your kind words and qualification. Your opinion is very important to us. It is a real pleasure to serve you. Best regards.

6/10 Okej

Camilla, Stockholm

Gillade: Renlighet och boendets skick och faciliteter
Refubished for low bucks
Ok stay for a low cost. Busy breakfastroom, poor selection. Not a heated pool and the location was a bit "off", none of the attractions close by.

4/10 Dåligt

Michael Lawrence

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Quality Inn Clermont West Kissimmee Management 30 apr. 2024
Dear Michael,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feed back will help us to be better in the future.

8/10 Bra

William

Reste med sin partner
Gillade: Personal och service
The property is conveniently located within about a 30 minute drive to Disney. It’s located on a very busy road, but I didn’t really notice the traffic noise from my room. They do offer a free Continental breakfast in the lobby area, which is a good thing, because there was not a coffee maker in the room. The property does look a little run down and it could use a little sprucing up, but I would stay here again.
Bodde här 2 nätter i mars 2024
Svar från Quality Inn Clermont West Kissimmee Management 1 apr. 2024
Dear William.Thank you for staying with us. We appreciate you leaving your feedback. We hope to welcome you back to our hotel in the future.

4/10 Dåligt

Steven

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Photos of place was chop,its not as nice as it look ,left 1 night earlier to find a safer and nicer place for my wife.
Bodde här 4 nätter i mars 2024
Svar från Quality Inn Clermont West Kissimmee Management 29 mars 2024
Dear Steven,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

6/10 Okej

Ashley

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The property was terrible but the pictures should definitely be updated it’s not clean and maintained like the pictures on the website. Breakfast was late so didn’t benefit my family. All the ice machine didn’t work.
Bodde här 2 nätter i mars 2024
Svar från Quality Inn Clermont West Kissimmee Management 27 mars 2024
Dear Ashley,Thank you for staying with us. We apologize for not meeting your expectations of your stay. Your feedback will help us to be better in the future.

10/10 Fantastiskt

Jonathon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Quality Inn Clermont West Kissimmee Management 19 mars 2024
Dear Jonathon,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

2/10 Väldigt dåligt

Cristian

Bodde här 2 nätter i mars 2024
Svar från Quality Inn Clermont West Kissimmee Management 2 apr. 2024
Dear Cristian,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

6/10 Okej

Richard

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Our room was clean. Beds were comfortable, sheets clean. AC unit was quiet, but bathroom fan was very loud.Place in general needed TLC. Electrical sockets sloppy, potential fire danger. Dark tint on windows makes it hard to tell they’re open. Repair needed on fence. Some parking lot signs worn off to point of being unreadable.
Bodde här 2 nätter i februari 2024
Svar från Quality Inn Clermont West Kissimmee Management 19 feb. 2024
Dear Richard,Thank you for staying with us. We sorry about the fan being loud in your room. your feedback will help us to be better in the future.

8/10 Bra

Ricky

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Quality Inn Clermont West Kissimmee Management 12 feb. 2024
Dear Ricky,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Quality Inn Clermont West Kissimmee Management 12 feb. 2024
Dear James,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel.

10/10 Fantastiskt

Gretchen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property is a bit dated but our room was clean and well maintained .
Bodde här 1 natt i februari 2024
Svar från Quality Inn Clermont West Kissimmee management 6 feb. 2024
Dear Gretchen,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

2/10 Väldigt dåligt

Rosemarie

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
One room in the facility had mold on the ceiling. Room had very dirty sheets. Shower drain wouldn't drain. Lamps were very dirty with burnt lamp shades. Very unsatisfactory. Wouldn't recommend staying here at all. Should be called Poor Quality Inn.
Bodde här 1 natt i februari 2024
Svar från Quality Inn Clermont West Kissimmee management 5 feb. 2024
Dear Rosemarie,Thank you for staying with us. We're sorry that your stay didn't meet your expectations. Your feedback will help us to be better in the future.

10/10 Fantastiskt

Kerry

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Quality Inn Clermont West Kissimmee Management 25 jan. 2024
Dear Kerry,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you to our hotel in the future.

8/10 Bra

Carlos

Bodde här 2 nätter i januari 2024
Svar från Quality Inn Clermont West Kissimmee management 22 jan. 2024
Dear Carlos,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. we hope to welcome you back to our hotel in the future.

4/10 Dåligt

jeff

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
After staying in 31 hotels this year, this by far was the worst, had to change rooms 3 times, not clean tv not working and the cigarette smell was bad.
Bodde här 1 natt i januari 2024
Svar från Quality Inn Clermont West Kissimmee management 18 jan. 2024
Dear Jeff,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

10/10 Fantastiskt

Breanna

Bodde här 1 natt i januari 2024
Svar från Quality Inn Clermont West Kissimmee Management 8 jan. 2024
Dear Breanna,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

2/10 Väldigt dåligt

Nestor

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Quality? Nooooo. I can’t describe how bad it is very poor and dirty. We found old food from other guests into the bes sheets. And the manager said I have found worst stuff. It is what it is. I definitely don’t recommend this place for anyone
Bodde här 1 natt i december 2023
Svar från Quality Inn Clermont West Kissimmee Management 1 jan. 2024
Dear Nestor, Thank you for staying with us. I have spoken with both the night and morning front desk agents, the night agent that checked you in said you did not complain about anything being wrong with your room the whole night, as we are a 24 hour lobby. The morning agent said you came in after breakfast had ended and were upset about that. We're sorry that our end time didn't meet your expectations. I was told, as a courtesy to you, breakfast items were taken out for you. The agent also stated that was when you started telling him you were not happy with your room. Had you come back to the front desk when you saw your room we could have changed the room for you. Your feedback will help us to be better in the future.

4/10 Dåligt

abram

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bathroom out dated and water backed up .. continental breakfast wasnt good selection
Bodde här 2 nätter i december 2023
Svar från Quality inn Clermont west Kissimmee Manaagement 15 dec. 2023
Dear Abram,Thank you for staying with us. We're sorry that your stay didn't meet your expectations. Your feedback will help us to be better in then future.

4/10 Dåligt

Heather

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Pull up to establishment, it looked like it was shut down. It was only 7:45 pm. Drove around the parking lot to see if there were any other cars. There were only a few. Pulled up to front again. Lobby was almost completely dark except a very dim light. Staff was pleasant, not over welcoming. Took a photo copy of my drivers license instead of just verifying ID like other hotels. (I asked for the copy back the next morning at check out). Very run down and doesn’t look like the photos that advertises it. Outlet GFI broken, pieces had fallen out around it. Hole and wires exposed. Rusted ice bucket, tissue holder and plate around it. Sheets had stains on them on both beds. Door didn’t close flush with the frame, window had space between the frame and the actual glass one could easily put fingers through it. Drove in and It didn’t feel safe, very difficult to rest easy overnight there. Walking into lobby and the room and it was like falling into the 1970s. Clocks set to wrong time, no usb ports, towels very thin and dingy looking. Gate around playground was in disrepair and looked like it had been driven into by a vehicle. Ice machines either broken (2nd floor) or worked poorly. Areas around machines dingy. No staff from 3-7am. Loud music blaring from a vehicle at 3:30 am. No staff to handle it. It felt unsafe in the room with the door and window issues. Free breakfast was minimal waffles, juice, apples, bread, cereal and bagels. Very sparse. I would NOT recommend staying here.
Bodde här 1 natt i december 2023
Svar från Quality inn Clermont west Kissimmee Manaagement 5 dec. 2023
Dear Heather,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

4/10 Dåligt

Bryan

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
NA
Bodde här 1 natt i november 2023
Svar från Quality inn Clermont west Kissimmee Manaagement 27 nov. 2023
Dear Bryan,Thank you for staying with us. We're sorry that your stay didn't meet your expectations. Your feedback will help us to be better in the future.

10/10 Fantastiskt

Johnny

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great. Pool was nice. TV was good but I would like a better channel setup. I would also like more electrical outlets besides the one by the bathroom sink to coonect phone at night. Breakfast was okay for the price. I would stay there again.
Bodde här 1 natt i november 2023
Svar från Quality inn Clermont west Kissimmee Manaagement 21 nov. 2023
Dear Johnny,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We are working on a new channel line up for the TV's. There should have been an electrical outlet near your bed that you could have plugged your phone charger into. We're sorry that there were not enough outlets in your room. We hope to welcome you back to our hotel in the future.

8/10 Bra

Keith

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Easy transaction, looks to be getting updated. Clean rooms, we stayed for one night for a softball tournament
Bodde här 1 natt i september 2023
Svar från Quality Inn Clermont West Kissimmee Management 20 sep. 2023
Dear Keith,Thank you for staying with us. We appreciate you leaving us your feedback. We hope to welcome you back to our hotel in the future.

10/10 Fantastiskt

kimberly

Bodde här 1 natt i augusti 2023
Svar från Quality Inn Clermont West Kissimmee management 4 sep. 2023
Dear Kimberly,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

8/10 Bra

Kim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The person that checked me in was very nice
Bodde här 1 natt i juli 2023
Svar från Quality Inn Clermont West Kissimmee Management 14 juli 2023
Dear Kim,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

8/10 Bra

Byron

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me gusto la tranquilidad y el encargado John muy amable y servicial. Lo que no me gusto, nunca llegaron hacer limpieza al cuarto.
Bodde här 2 nätter i april 2023
Svar från Quality Inn Clermont West Kissimmee management 3 maj 2023
Dear Byron,We clean the rooms every other day, so the day you would have been scheduled for housekeeping was your check out date. You could have requested housekeeping though and we would have gladly added you to our housekeeping service for that day. We're sorry that we did not meet your expectations of our housekeeping schedule.

10/10 Fantastiskt

Allison

Bodde här 2 nätter i april 2023
Svar från Quality Inn Clermont West Kissimmee management 23 maj 2023
Dear Allison,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

4/10 Dåligt

Janira

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This property doesn’t not clean argumentative when telling them did not get for what we paid for 2nd time quality poorly run and do not clean properly
Bodde här 1 natt i april 2023
Svar från Quality Inn Clermont West Kissimmee management 10 apr. 2023
Dear Janira,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

4/10 Dåligt

Yaritza, Parkland

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Needs update urgently
Bodde här 2 nätter i mars 2023
Svar från Quality Inn Clermont West Kissimmee management 4 apr. 2023
Dear Yaritza,Thank you for staying with us. We're sorry that your stay didn't meet your expectations. Your feedback will help us to be better in the future.

10/10 Fantastiskt

Judy

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I and two of my friends stayed overnight to be closer to an educational day event. Our room was nice and cool upon arrival, as well as clean. The only complaint I would mention is the toilet was not seated firmly on the floor, causing a loud noise every time a person sat on or got off the toilet.
Bodde här 1 natt i mars 2023
Svar från Quality Inn Clermont West Kissimmee management 27 mars 2023
Dear Judy,Thank you for staying with us. We appreciate you leaving us your feedback. We will be taking care of that issue. We hope to welcome you back to our hotel in the future.

6/10 Okej

Cathy

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet
The bedding was not clean. Once we pulled the covers back to lay down on the sheets, we noticed that there was some sort of white grainy substance on one side of bed between the sheets. The hotel staff did immediately moved us to another room.
Bodde här 2 nätter i mars 2023
Svar från Quality Inn Clermont West Kissimmee management 20 mars 2023
Dear Cathy,Thank you for staying with us. We're sorry that your bedding didn't meet your expectations. Your feedback will help us to be better in the future.

2/10 Väldigt dåligt

Salvatore

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We left and didn't stay . The furniture looked scary u would be afraid to sit on couch . The manager was away from the front dest for a very long time .We tried to call several times , then when we got there, there were a group of people waiting and they said they where there a long time . Finally he came out to check us in he had blue rubber gloves on . We went into the room and we left to find another place to stay . The other Quality Inn near by was booked .
Bodde här 1 natt i mars 2023
Svar från Quality Inn Clermont West Kissimmee management 20 mars 2023
Dear Salvatore,We're sorry that it took a long time to check in and that your room did not meet your expectations. Your feedback will help us to be better in the future.

4/10 Dåligt

Paul

Bodde här 3 nätter i mars 2023
Svar från Quality Inn Clermont West Kissimmee management 3 apr. 2023
Dear Paul,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

4/10 Dåligt

Widlande

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Quality Inn Clermont West Kissimmee management 6 mars 2023
Dear Guest,Thank you for staying with us. We're sorry that your stay didn't meet your expectations. Your feedback will help us to be better.

8/10 Bra

Mark

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Quality Inn Clermont West Kissimmee management 6 mars 2023
Dear Mark,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. we hope to welcome you to our hotel in the future.

8/10 Bra

Jennifer

Gillade: Personal och service och bekvämligheter
Bodde här 2 nätter i mars 2023
Svar från Quality Inn Clermont West Kissimmee management 24 mars 2023
Dear Jennifer,Thank you for staying with us. we appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

4/10 Dåligt

Heather

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Outside Property not cared for. Pool furniture was old and wore out. Ice maker not working. Rugs in room filthy. Coffee at breakfast was cold and not much choice to eat.
Bodde här 1 natt i februari 2023
Svar från Quality Inn Clermont West Kissimmee management 27 feb. 2023
Dear Heather,Thank you for staying with us. We're sorry your stay did not meet your expectations. Your feedback will help us to be better in the future. We do have both hot and cold coffee in our coffee machine. Perhaps you hit the blue button for the cold coffee instead of the black one for hot coffee.

2/10 Väldigt dåligt

Krissy

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Skip this hotel.
Was unable to stay in the room assigned. It had the worse smell. Mildew. Musty old smell. They even tried to give me another room but the smell was just as strong. Did not give me a refund. Wasted $100.
Bodde här 1 natt i februari 2023
Svar från Quality Inn Clermont West Kissimmee management 27 feb. 2023
Dear Krissy,We're sorry that you were not able to stay with us. We did not charge for your room. Which ever booking agency you used to book the room should be refunding you. If there is any way we can help you get the refund please let us know.

8/10 Bra

Fred

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check-in was easy, internet did not work at first.
Bodde här 1 natt i februari 2023
Svar från Quality Inn Clermont West Kissimmee management 20 feb. 2023
Dear Fred,Thank you for staying with us. We're sorry that the internet gave you a problem in the beginning. We hope to welcome you back to our hotel in the future.

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
They really should try harder.
I opened the doors and there were 2 roach spray cannisters left in the middle of the room. The rest of the night, all I could think of was what I was breathing in and additionally, what would crawl into my bags while I slept? The "free" soap was the worst and I didn't trust using the drawers or closet because of the roach spray.
Bodde här 1 natt i februari 2023
Svar från Quality Inn Clermont West Kissimmee management 13 feb. 2023
Dear Guest,Thank you for staying with us. We're sorry that the canisters were not taken out of the room before you arrived. The room was completely cleaned and we are looking into why housekeeping did not remove the cans when they cleaned the room. I can assure you, had you gone to the front desk they would have immediately given you another room.

6/10 Okej

Rickie

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i februari 2023
Svar från Quality Inn Clermont West Kissimmee management 13 feb. 2023
Dear Rickie,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

2/10 Väldigt dåligt

Navindra

Bodde här 1 natt i februari 2023
Svar från Quality Inn Clermont West Kissimmee management 6 mars 2023
Dear Navindra,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

8/10 Bra

Andrew

Bodde här 2 nätter i januari 2023
Svar från Quality Inn Clermont West Kissimmee management 6 mars 2023
Dear Andrew,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

2/10 Väldigt dåligt

Kathryn

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2023
Svar från Quality Inn Clermont West Kissimmee management 6 mars 2023
Dear Kathryn,Thank you for staying with us. We're sorry that your stay did not meet your expectations. Your feedback will help us to be better in the future.

4/10 Dåligt

Sandra

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
We reserved two rooms and the heat didn't work in either. The place needs updating.
Svar från Quality Inn Clermont West Kissimmee management 17 jan. 2023
Dear Sandra,Thank you for staying with us. We're sorry that the heat didn't work in your rooms. We have since taken care of the problem.

8/10 Bra

Julliette

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bathroom was fairly small and you can tell it was well used. Shower head leaked but otherwise a very pleasing stay and wonderful conversations with staff
Svar från Quality Inn Clermont West Kissimmee management 18 jan. 2023
Dear Juliette,Thank you for staying with us. We're sorry the bathroom did not meet your expectations. Your feedback will help us to be better in the future.

10/10 Fantastiskt

Angelica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Svar från Quality Inn Clermont West Kissimmee management 11 jan. 2023
Dear Angelica,Thank you for staying with us. We appreciate you taking the time to leave us your feedback. We hope to welcome you back to our hotel in the future.

10/10 Fantastiskt

Julie