Hotell nära Ormesby Hall

“Not what I expected for the cost. More like a bed and breakfast. Would not use again”

“The hotel was still being built on arrival. I had not been sent any instructions on how to access the building so could not get in for the first hour. When I left my room during the afternoon and returned, workers from the hotel were in my room removing a fridge. They accepted they should have checked with me first but this meant I left the hotel a night early as I did not feel safe in my room.”

“Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay”

“Rooms were immaculate warm and welcoming atmosphere the staff were lovely. Steven couldn’t of done enough to make my stay comfortable and enjoyable will be returning in the future. Thankyou ”

“The rooms are tired looking and need a refurb. However comfortable bed, staff and restaurant no complaints very friendly and attentive! Food lovely! ”

“Very friendly and helpful staff. Good breakfast, close to Cleveland shoppingcenter. Nice view from room ”

“Very clean and excellent service, however the breakfast needs improvement. They should add a little protein instead of cans all through. ”

“Not very conducive ”

“Mycket trevligt ställe som vi garanterat kommer tillbaka till!”

“We stayed in an upgraded room which was fantastic except the shower pressure was diabolical. Breakfast was amazing, bed was really comfortable, staff were wonderful. We stayed in a non upgraded room a day before this stay and the shower was amazing but the room was really tired. Again the bed was super comfy and brekkie wonderful. ”

“Awesome ”

“Great venue ”

“Good service and experience ”

“Easy parking onsite, the comfiest bed, a proper bath, reasonable bar prices and friendly staff -what more could you want? ”

“Staff were great! ”

“Dirty ”