Hotell nära Out of Order

“Hotel is unique and lovely beside the river with amazing views, good bar with reasonable prices. We had a room in the annexe- room was quite small but added bonus of an outdoor seating area. But we struggled with the door entry last night- couldn’t get it open. Phoned reception- no answer, it was about 11.30pm. Found someone in the bar who helped to open the door- needed a heavy push to get in. Would have appreciated better and quicker support with this problem. Stairs everywhere so not good for...

“Vänlig personal, fint rum med luftkonditionering, sköna sängar ”

“Moderna rum med sköna sängar! Rent och fräscht. Trevlig och serviceinriktad personal. Dock dålig wifi uppkoppling, vilket tyvärr drar ner betyget lite. Samt att frukosten var av det enklare slaget. Hade bland annat önskat att det funnits mer pålägg och yoghurt till flingorna :-). Men ett extra plus till det goda kaffe.”

“They left us outside the property in the blistering heat for 25 minutes with young children whilst finding someone with the key. They then took us into the wrong apartment. Eventually we got to our apartment and there was small pieces of broken glass on the floor, small bits of food in the fridge and generally not very clean. There was also no bedding for the sofa bed.”

“Simply lovely”

“Rent och fint rum och bekväm säng. ”

“It was brilliant location for sandown race course and the room had everything we needed.”

“The Hotel is located close to business area and therefore a convenient choice. The lobby and restaurant looks impressive and modern. But the room I had was a bit tired. Small things, like many scratch marks on the desk and drawers, no safety box, etc. made it feel as if it needs a makeover. The rooms are not as upscale as the lobby reflects. Also, the checkin took some time since the staff seemed to busy with other things (no other customer there) before they noticed me. Breakfast was ok, with...