Hotell nära Outlets of Des Moines

“Lady at check in was very rude on Friday until the manager came out to help check others in. She completely changed the way she was speaking to me and my daughter and was suddenly helpful.”

“Check in was handled well, clerk was friendly and gave my dog a treat. Breakfast was very good, hotel seemed new and area was happening, with an outlet mall across the street and nice restaurants within walking distance. ”

“I would like to rate the staff higher however this is the second year I have had an issue with the housekeeping staff. My husband and I attend an event not far from this hotel around the same time every year. Because the event doesn’t start until later in the day, I asked for a late checkout. For $15 I was given until 1 pm. But even though I had a late checkout, the housekeeping staff began knocking on my door at 9 AM. I told them to go away, which means I’m obviously occupying the room and I...

“Friendly staff clean”

“ the breakfast was cold and not a lot to choose from”

“Everything was excellent, nice check-in rooms clean !! Nice Bar/Restaurant next door to access 👍”

“The pictures make it seem way better than it actually is. The lobby was dirty and boxes piled everywhere and the coffee station was gross. In the room there was cigarette burns on the comforter and the towels were gross. I wouldn’t waste your time staying here. ”

“Good ”

“Very helpful staff”

“Not our 1st stay, everything was excellent as usual!”

“Clean and good breakfast”

“Yes”

“Friendly Helpful staff, Easy access & Parking, clean modern facility, comfortable bed, and pleasantly surprised with the quality of the free breakfast items. Will definitely stay here again! 👍👍”

“Well lit lot with lots of parking ”

“I had to kill three bugs during my stay. The toilet didn’t work. A large group of kids ran around all night banging on doors and nothing was done about it.”

“The entire facility is in excellent condition. The bed was comfortable. We have no complaints. ”

“It was a nice room but My room was not properly cleaned and I paid for two queen beds and they gave me two full beds, Also I couldn't figure out why my room smelt like a litter box and found a corona bottle under my bed but I still don't know if that's why the room smelled. Customer service was wonderful I can at least say and the hotel was very quiet and clean in and around common areas of the hotel and outside. ”

“Spotless hotel! Very easy check in process, nice staff a good price for what you get! Close to restaurants and shops. ”