Hotell nära Panbil naturreservat

“Food was fantastic.”

“Always my trusted home away from home when I'm in Batam. Good service and generally well maintained. ”

“Servicing was not so matter as I didn't really call for servicing only asking for extra pillow and they are charging and that surprise me. Toilet was not really wash properly as the flooring smells urine. The best part is hotel surrounding with multi kind of food and tasty. Overall thank you Hotel Fresh One as I safely stay in this hotel.”

“We are comfortable with our staying and find apartment good standard. Maybe view can be better, but totally good.”

“Haha 😄 ”

“Excellent hotel for a very competitive price. ”

“La chambre etait tres propre, lendroit est bien située et tranquille. Les equipements sont neuf et fonctionne bien”

“Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time...

“A very nice and new hotel that has become my new favorite for business travel to Batam. Excellent location and also freshly surrounded by a great city view. Hoping only that the breakfast offering for westerners improves. ”

“Location wise, nothing in Pollux mall except one children indoor playzone. Nothing else. Prepare to travel out. Room, 11th floor wifi not working. Couldnt connect at all. Water tap in the kitchen area seem to turn on itself. Aircon is working fine. Room, 15th floor wifi on and off. Aircon is noisy, seems that have nit been service for awhile. Overall, average for the price i paid. Believe hotel would be more worth it.”

“Good location. Many eateries, shops, mall and also wet market”

“The room was perfect, as expected. Asked for a non-smoking room and it smelled great as I entered the room. Had a great rest and I will definitely return the next time I am in Batam.”