Parc Animalier d'Introd

They kept my passport when I checked in (which I'm not used to),and when I checked out they didn't give me my pasport back. I realised that I didn't have my passport when I hade driven all the way to Rimini and couldn't find it (300 km away). So I called Hotel della Volta. They told me that they didn't have any passport and they asked me to check my luggage. I was so sure that I hadn't got it back so after I told him this 10 times he finally checked with his colleague. Then he suddenly changed his mind and said that they had my passport! So I had the feeling that I could not thust this hotel staff, so I jumped into my car and drove 3 hours (one way). When I got to the hotel and asked the guy in the reception, he said that they didn't have my passport! Guess if I was furious! After some time he suddenly went to the office and checked and came back with my passport! I was so relieved that I finally got it back and drove 3 hours back to Rimini the same night. These guys were not really good at English, so I wonder why they work in the hotel industry!!