Hotell nära Pierre Bossier Mall

“We have stayed at this property many times over the last several years, this was not the best experience we have had. While the front staff was friendly and kind, there were several issues. First we woke up with no hot water and needed to be moved. The new room we were moved too was poorly renovated. There was paint on the floor in the bathroom, the kitchen table was wobbly, the bedroom doors could not be shut all the way or you would get stuck in them as they were so tight, the TV in the second...

“Rooms are well kept. Staff I encountered was excellent in customer service...over and above to help with a situation I had and I'm sure anyone else. Ms. Lisa and Ms. Margarite was great in handling my situation without incident...thanks.”

“Staff and available amenities were great.”

“The food was fresh”

“The staff were great including reception and restaurant. Issues were holes in the sheets and cracked glass windows looking outside towards the river. For what I paid, I expected more.”

“Große schöne saubere Zimmer. In der Nähe befindet sich eine Zugstrecke.”

“Prisvärt motell i bra skick. Frukosten var sådär, kaffe, juice, yogurt, inplastade bakverk och möjlighet till våfflor”

“terrible Bad Service.”

“They should let you know if the pool is closed for the whole season. I was looking forward to laying out by the pool, but its closed. Also, we got a room with the big jetted tub. No stopper for the tub. Other than that it was a nice stay. The staff was super nice and helpful.”

“Was a nice place to stay. The property was set away from the major traffic on a service road, which was a plus for privacy and noise. The front desk was attentive to requests for an extra coffee packet and sugar. Room was clean, bed was clean, shower and facilities were clean. (I have a blood, urine light that exposes unclean surfaces)- a good thing to have when staying at a hotel. If I ever have to stay in Shreveport, LA. again, this will be one I will consider. Much appreciation for the...

“The hotel needs to be renovated.”

“I didn't know what happened. I never authorized it. And I didn't authorize any payment for the hotel”

“The keys needed to be tried on the doors multiple times - a minimum of 5 sometimes over 15! Checking in after 3 pm I was told the room wasn't ready and would have to come back after 4. Came back after 4 with 3 people in front of me checking in and after more than 45 minutes I finally got checked in! Tried to check out a day early at 0800, no one at the desk. Waited over 2 hours to check out. I was told I would still be charged the 3rd day from my reservation even though I checked out a day...

“When I checked in no television and shower didn't work, man at office said he would handle it, lied to me for 3 days, I went and asked for my refund and he put me out and kept my deposit and was rude, called office to complain and he is the complaint line”

“Staff was nice enough. There are NO amenities. Our stay was from Tues. thru Sun. Had to request clean towels by taking the used towels to the front office myself as I was told there was only (1) housekeeper. Please bring your own cooking utensils, kitchen ware etc., garbage bags. The outside of the property left a lot to be desired; it needs a complete overhaul. The pool was out of service as well. The room itself was O.K. but needs remodeling as well. The sofa was Filthy. We had to go to the...

“Staff very welcoming, friendly and helpful.”

“The breakfast was fresh and good. Our rooms were clean and cool. Was a very pleasant stay.”

“Smutsigt och luktade illa överallt. Casinot stank av rök från gamla tider”

“It was my first time at this hotel very spacious staff very friendly”