Hotell nära Playa del Pozzo

"We booked Secrets Lanzarote after extensive research for our babymoon, specifically choosing an "adults-only" resort for the promised tranquility and relaxation before our baby arrives. Unfortunately, this was completely ruined by major, unannounced construction work which was not communicated to us beforehand. The construction went on for our entire stay, even during the weekend. In addition to this, the breakfast buffé, and dinner buffé was well below expectation for a 5-star hotel. Quite disapointed with our stay to be honest since I was expecting more from a Hyatt hotel."

"Amazing hotel and staff! It is with absolute sincerity that I finally get to set aside a few minutes to thank you for what would have been a disaster if it weren’t for your caring attention concerning my Passport/ Credit cards that I had locked up in the room safe while on vacation earlier this month. Given the time lapse since the incident may support how strongly I feel in gratitude for the way you acted way beyond what could be expected in having my credentials removed from the room safe and delivered to the airport,allowing me to travel home without having to re-book flights and hotelsby Taxi.   The mere thought of the anguish and distress makes me shiver, and I so want you to know that your caring efficiency saved me way beyond the norm and shall remain in my prayerful thoughts for a long time to come. Highly recommend 🙌   "