Hotell nära Playa Palmares

“Unfortunately the staff at this hotel did not live up to any standards at all. W”

“Todo estuvo excelente, solo me hubiera gustado que los snacks y bebidas en las albercas no terminaran a las 5:30-5:45 pm ”

“Food had limited options but it was all high quality. Pools were nice, but only 1 out of 4 pools allowed kids. The only outside bar was inside an adult pool which meant kids couldn’t get their own drinks outside. Staff was extremely nice. Ocean was incredible and filled with tropical fish.”

“No internment no music to dance drinks so expensive and no alcohol taste at all is a very all property shower either hit or cold, faucets not working properly, and when I made the reservations for this place at that time it wasn’t all inclusive, they changed a week before we arrived, I just because we’re not all inclusive they dined a water bottle for me and my husband, and that’s good we didn’t get all inclusive because it’s not worded at all”

“personal muy amable”

“Don’t bother booking at Grand Park Royal unless you’re staying in the New Tower. My Son’s experience in the Old Tower was absolutely terrible. The room had significant mold issues, including mold around the air conditioning unit and even inside the curtains. The outdated A/C system appeared to create constant condensation, which seemed to circulate mold throughout the room. We reported the problem to several staff members. Rather than moving us to another room, maintenance simply started...

“Paid for all inclusive and they had "premium" options so it wasnt really all inclusive. Front desk tried to upsell SPAs everytime they saw us . Had early check in and the concierge said room would be ready in about half an hour but waited almost 2 hours for it. Paid extra for a private beach dinner and when we showed up they weren't ready, they said you can come back tomorrow or wait about an hour an a half very unprofessional. The rooms speaker and tablet would not fully connect at times. Tried...

“This was definitely a 5 star in my book! I would love to come back! The property is large, so you will need to get around by trolley which requires planning a few extra minutes in advance.”

“Pretty much every room has an ocean view! It is so nice that this hotel has a secluded beach so it feels very private. It is nice that they have a buffet as well as other restaurants that you can sit and dine at.”

“I love this cliff side all adult suite hotel! This is the only hotel that I stay at in Puerto Vallarta. I’ve stayed at many 4-5 hotels in the area, but they don’t have the amazing atmosphere like Patio Azul Luxury Hotel. The other hotels don’t have the professional and highly helpful front staff members to include Liz & Carlos! I can’t wait to return again in 3 months! Erik DCS”

“Very peaceful setting. Hotel is very nice.”

“Everything about the room was amazing, staff was incredible, amenities were fabulous, food was outstanding. The only 5 diamond experience in Puerto Vallarta.”

“Best possible view of the ocean, it’s like being on a cruise ship balcony, you can almost reach out and touch it, lots of sea life, like an aquarium. ”

“Great place to stay. Close to town, restaurants and the beach. Perfect and most comfortable for families.”

“This review gives me mixed feelings because I think the property is amazing. We had the “cave” room and it’s stunning. Open air villa, three floors, massive and very well decorated. The resort is well kept, lots of greenery and water features, wildlife etc. There’s one little restaurant and bar connected to the pool, but you’re 10-15 walking to the main area downtown. We really enjoyed everything but on our last night, someone or something opened our bedroom door and slammed it shut around...

“The suite was even better than expected and so comfortable for us. The entire propterty was clean, cool, and the staff was lovely. The beds were extra comfortable and the location was perfect- close enough but not TOO close to all the fun downtown. I highly reccomend this property. ”

“Loved our stay here, and it's always nice to have a washer and dryer where you're staying.”