Hotell nära Playa Vidanta Nuevo Vallarta

“Todo excelente”

“Great new hotel, despite not having direct access to the beach, it was super comfortable, the pool area on the top is really nice (with 2 warm jacuzzi) and great views , rooms are super nice and clean (with partial sea view in the room we got), excellent breakfast, 24/7 parking garage FREE, without valet parking (we had bad experience before), and beach is literally 5 minutes away walking, definitely recommend the place for what you get and the price (it is even more worth it than some hotels...

“El personal ”

“Excelente ”

“Shuttle, Ivan was extremely helpful, always willing to assist.”

“I wouldn’t recommend this place to anyone. I was so frustrated and tired my entire stay. I didn’t get to relax how I wanted to on my trip. The place is beautiful but it’s to massive! No one tells you have to hike to get anywhere. In 2 hrs we walked 13,000 steps! We were going in circles, the employees weren’t much help, they kept telling us to go different directions (wrong ways) maybe because the place is fairly new and employees still don’t know their way around but it was very upsetting. ...

“The woman who helped us check in to our room, answered all our questions and offered us coffee was lovely. Instructions on how to access the hotel and which building it was was unclear, and when I called the number provided the man was not very welcoming. We enjoyed the shared outdoor space, the air conditioning in the room and the proximity to the airport and downtown. ”

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“Lagom lyxigt å bra service♥️”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“The cleanest, best maintained resort I have ever been to. The customer service is top notch. We tried other resorts but we keep coming back to paradise village. It has it all. We stayed in the coba building, which was recently completely renovated. They added a new pool and hot tubs at the rear with full service bar and it is absolutely beautiful. We really enjoyed our stay. It was perfect. ”

“We were able to move to a quieter room thanks to manager Raul. Construction still going on. Room was clean. I really enjoyed the access to the gym as I am recuperating from surgery and must exercise. The breakfast service was nice and the 24 hour coffee and tea a nice perk. Carlos at front desk very helpful too.”

“The room was cosy, the AC did not work, the staff do not speak engish and don't like to use translation app's. ”

“We really enjoyed our stay. We thought the food was pretty good. The beach and ocean are clean. This resort mostly caters to Spanish speaking guests but a handful of the staff could speak English. The beds were a bit small. We would go back!”

“Room was clean but smelled really fishy upon arrival. Nice location. Close to enough things.”

“Wonderful stay! The chef at the restaurant is extraordinary!”

“Excelente”

“This was a quiet place to be able to retreat to after partying at El Malecon. Quite peaceful and affordable. They have a house cat named Benito who just chills and sleeps. ”

“Best vacation ever”

“Excelente servicio de habitacion, de personal, muy limpio todo y muy bien cuidado ”