Hotell nära SkyDream Parks gondol

“Todo excelente”

“Great new hotel, despite not having direct access to the beach, it was super comfortable, the pool area on the top is really nice (with 2 warm jacuzzi) and great views , rooms are super nice and clean (with partial sea view in the room we got), excellent breakfast, 24/7 parking garage FREE, without valet parking (we had bad experience before), and beach is literally 5 minutes away walking, definitely recommend the place for what you get and the price (it is even more worth it than some hotels...

“Hotel esta hermmoso todo muy bien.10 de 10”

“Best vacation ever”

“Excelente”

“El personal ”

“La experiencia en BON Hotel at Vidanta Nuevo Vallarta fue en general positiva, especialmente en cuanto a las habitaciones y la atención del personal. Las habitaciones son amplias, cómodas, muy bien equipadas y siempre se mantienen limpias; el servicio de camarista dos veces al día es un gran plus. El personal en general es muy amable y servicial, aunque en ocasiones falta claridad en la información sobre servicios e instalaciones. El complejo es muy grande, lo cual tiene ventajas y desventajas....

“Al llegar al hotel no respetaron la tarifa acordada y publicada por ustedes, me hicieron un cobro por 1,943.97 Totalmente sin poder confiar en ustedes en otra reservacion .”

“Unfortunately our rental car was stolen from the parking garage of the hotel while the valet parking had the key in their station. This matter is still under investigation by hotel, police and car rental company but we really hope that hotel assumes responsibility for this and increase security and processes in their parking and valet services. Of course this ruined our stay there, otherwise good.”

“Got food poisoning from the recerved dinner in Restaurant Tokyo. Food quality in general there was the worst we had in our 2 weeks stay in Mexico. After getting very sick, we were not able to even get water bottle from the reception to help. When approaching the staff and the manager about the situation, not a single sign empathy or concern about the patients health was shown. Only a statememnt of "you cannot prove it is our fault". Entertaiment staff were exceptional.”

“El hotel está muy bien para pasarla en familia y los alimentos dentro del parque acuático muy accesibles ”

“We were able to move to a quieter room thanks to manager Raul. Construction still going on. Room was clean. I really enjoyed the access to the gym as I am recuperating from surgery and must exercise. The breakfast service was nice and the 24 hour coffee and tea a nice perk. Carlos at front desk very helpful too.”

“We really enjoyed our stay. We thought the food was pretty good. The beach and ocean are clean. This resort mostly caters to Spanish speaking guests but a handful of the staff could speak English. The beds were a bit small. We would go back!”

“Room was clean but smelled really fishy upon arrival. Nice location. Close to enough things.”

“terrific cleaning crew”

“Beautiful, quiet place. The pool was a bit too cold for our liking. The restaurant food was about a 7. ”

“This was a quiet place to be able to retreat to after partying at El Malecon. Quite peaceful and affordable. They have a house cat named Benito who just chills and sleeps. ”

“The woman who helped us check in to our room, answered all our questions and offered us coffee was lovely. Instructions on how to access the hotel and which building it was was unclear, and when I called the number provided the man was not very welcoming. We enjoyed the shared outdoor space, the air conditioning in the room and the proximity to the airport and downtown. ”

“Excelente hotel y a un muy buen precio claro que volvería !!!”