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Recensioner av The Poland Spring Resort

3.5 out of 5
The Poland Spring Resort
640 Maine Street, Poland, ME

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 237 av 645 recensioner" "
8 - Bra i betyg. 213 av 645 recensioner" "
6 - Okej i betyg. 110 av 645 recensioner" "
4 - Dåligt i betyg. 54 av 645 recensioner" "
2 - Väldigt dåligt i betyg. 31 av 645 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

7,4/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Charlene

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Laura 19 feb. 2024
Thank you for taking the time to rate us! Please visit again soon!

10/10 Fantastiskt

Paul de la

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The manager was very nice and helpful and the rooms are older but are in very nice shape!
Bodde här 1 natt i december 2023
Svar från Laura 9 jan. 2024
I am glad to hear you enjoyed your stay Paul! Hope to see you again soon!

10/10 Fantastiskt

anthony

Bodde här 3 nätter i oktober 2023
Svar från Laura 6 nov. 2023
We are glad you enjoyed your stay! Please visit again soon!

6/10 Okej

Anna

Bodde här 1 natt i oktober 2023
Svar från Laura 30 okt. 2023
Thank you for staying with us!

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
excellent staff
Bodde här 1 natt i oktober 2023
Svar från Laura 27 okt. 2023
Thank you for taking the time to rate us! Hope to see you again soon!

6/10 Okej

Margaret

Reste med familjen
Gillade: Renlighet och personal och service
Old hotel.
Wonderful location, but the hotel is in need of updates.
Bodde här 1 natt i oktober 2023
Svar från Laura 24 okt. 2023
Dear Margaret, Thank you for providing us feedback!

8/10 Bra

CARMINE

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023
Svar från Laura 23 okt. 2023
Glad to see you enjoyed your stay! Please visit again soon!

8/10 Bra

Rita

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Laura 23 okt. 2023
Glad to see you enjoyed your stay! Please visit again soon!

4/10 Dåligt

reed

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The 80's called and want their hotel back. That was the first thing i thought when i walked in. I really had high hopes but quickly disappointed. The room was veey clean but outdated. The mattress was old and uncomfortable and so were the sheets. I didnt sleep well at all. I definitely wont ever stay again nor would i recommend it.
Bodde här 1 natt i oktober 2023
Svar från Laura 22 okt. 2023
Deer Reed, Sorry to hear you were not satisfied with your stay at Poland Spring. Had we known you were unhappy while you were here, we would have been glad to see what we could do to make your stay better. Thank you for giving us your feedback.

2/10 Väldigt dåligt

Leroy

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Laura 6 nov. 2023
Sorry to hear it seems you did not enjoy your stay.

6/10 Okej

Leigh

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Property was very old and needed updating. Our room did not appear to be thoroughly cleaned and was covered in dust. For $200 a night I expected to not have to dust and take care of my own towels.
Bodde här 2 nätter i oktober 2023
Svar från Laura 16 okt. 2023
Dear Leigh, I'm sorry to hear there were issues with your room. Had we known while you were here we would have gladly tried to rectify the situation. We do offer daily housekeeping, you just have to request at the front desk or call us and we would have gladly serviced your room each day.

4/10 Dåligt

Jeremiah

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Hard to find. Bad directions. Property is very old and outdated. For a quick overnight while passing through it did the job but I can’t say I would recommend it..
Bodde här 1 natt i september 2023
Svar från Laura 16 okt. 2023
Hi Jeremiah, I'm sorry check in was confusing. We do have a large property and try to explain everything when the reservation is made. We are continuously making upgrades and improvements to the buildings, but they are historic, as our property is on the National Register of Historic Places.

2/10 Väldigt dåligt

alison

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Laura 13 okt. 2023
Dear Alison, Sorry to see it seems you did not enjoy your stay. Had we known you were not satisfied we could have tried to rectify the situation while you were here.

2/10 Väldigt dåligt

Cyndia

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was filthy, with bugs everywhere. We found bugs in the bed and tried to call the front desk, but the night guard never answered and then automatic menu on the phone eventually directed us only to voicemail.
Bodde här 1 natt i oktober 2023
Svar från Laura 12 okt. 2023
Dear Cyndia, We are so sorry your stay was not satisfying. There are times the overnight staff are busy and cannot get to the phone, however if we'd known when you checked out there was an issue, we could have tried to rectify the issue. This is not a common occurence, and we sincerely apologize.

10/10 Fantastiskt

Shauna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Laura 12 okt. 2023
Glad you enjoyed your stay! Please visit again soon!

6/10 Okej

Lisa

Bodde här 1 natt i oktober 2023
Svar från Laura 12 okt. 2023
Thank you for staying with us!

2/10 Väldigt dåligt

Zachary

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place was worse than a drive up motel in a 3rd world country. It’s also $200 a night
Bodde här 1 natt i oktober 2023
Svar från Laura 9 okt. 2023
Hi Zachary, Sorry to hear you did not enjoy your stay. I was very glad to hear that when your reservation came through and it said no room available, we were indeed able to get you a room for the night! I hope you'll give us another chance the next time you're in the area, but it may be best that you call the hotel directly to make your reservation. Our staff can help determine which hotel on the property would best fit your requests.

10/10 Fantastiskt

Amy

Bodde här 1 natt i september 2023
Svar från Laura 30 okt. 2023
Glad you enjoyed your stay! Please visit again soon!

8/10 Bra

michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quaint place, quiet with plenty of things to do, nice for a quick getaway..
Bodde här 1 natt i oktober 2023
Svar från Laura 9 okt. 2023
Glad to hear you enjoyed your stay! Please visit again soon!

6/10 Okej

laureen

Gillade: Personal och service
So much history at and around this hotel that I hope they are able to continue.
Bodde här 1 natt i oktober 2023
Svar från Laura 9 okt. 2023
Hi Laureen, We sure do have lots of history here as we approach the 230th anniversary of there being a hotel on this property!

10/10 Fantastiskt

Bonnie, Mechanicsburg

Bodde här 1 natt i oktober 2023
Svar från Laura 30 okt. 2023
Glad you enjoyed your stay! Please visit again soon!

4/10 Dåligt

Jade

Gillade inte: Renlighet och boendets skick och faciliteter
Svar från Laura 9 okt. 2023
Dear Jade, I am sorry you did not enjoy your time here at Poland Spring. I was surprised to see this rating as we did go out of our way to compensate and offer to make your stay more enjoyable.

4/10 Dåligt

Mark

Gillade: Renlighet
Somewhat disappointing
Thought the pool might still be open but alas. Planned on enjoying a 'resort' experience but we were put up in the Lodge which was like an old dormitory from the past including a hallway/runway of fluroscent lights and a bathroom from the 1950s. It was very quiet (hardly anyone there in early Oct.?) and the bed was very comfortable. Thought breakfast was included but had to pay for a breakfast sandwich up in the main building. Not even a peep-hole on the door to the room, no water bottles or access to movies to watch.Was probably splendid back in the day but....
Bodde här 1 natt i oktober 2023
Svar från Laura 6 okt. 2023
Dear Mark, We are sorry the outdoor pool had already closed for the season. It is not heated and as you can imagine had already cooled off quite a bit by the end of September. Breakfast is available to purchase as an add on to your stay. During the week it can be a bit quieter in the fall, but makes for an enjoyable stay! Thank you for your feedback

10/10 Fantastiskt

Judith

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely spot. I was there for a wedding and it was so nice
Bodde här 1 natt i september 2023
Svar från Laura 6 okt. 2023
I am glad to hear you enjoyed your stay! Please visit again soon!

8/10 Bra

Shahib

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Laura 6 okt. 2023
Glad you enjoyed your stay!

10/10 Fantastiskt

Timothy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Laura 6 okt. 2023
Glad to see it seems you enjoyed your stay! Please visit again soon!

10/10 Fantastiskt

Deborah

Bodde här 1 natt i september 2023
Svar från Laura 16 okt. 2023
Thank you for staying with us! Please visit again soon!

6/10 Okej

Ronald

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Lodge was convenient to our house which had been flooded. We were in the end unit which was closest to Rte 26 and very noisy with traffic.
Bodde här 2 nätter i september 2023
Svar från Laura 6 okt. 2023
Hi Ronald, Glad to hear we had a room available when you needed it! The Lodge does sit adjacent to Route 26, it is best to request a room on the backside of the building which can be less noisy.

2/10 Väldigt dåligt

Lizbeth

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i september 2023
Svar från Laura 6 okt. 2023
Dear Lizbeth,I'm sorry it seems you did not enjoy your stay. Please contact us to give feedback so we can see where we can improve.

10/10 Fantastiskt

Dorothy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely place to stay
We love poland springs resort. We've been going there for several years now. The people are always nice and helpful. Had a different room this time that we loved very much. I found this amazing library on the 3rd floor.
Bodde här 3 nätter i september 2023
Svar från Laura 6 okt. 2023
Thank you Dorothy for taking the time to write a review! Glad you enjoy staying here with us at Poland Spring!

10/10 Fantastiskt

Frederick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i september 2023
Svar från Laura 6 okt. 2023
Glad you enjoyed your stay!

6/10 Okej

Lawrence

Gillade: Renlighet och personal och service
Very noisy at night thin walls. The hotel could use an upgrade
Bodde här 1 natt i september 2023
Svar från Laura 6 okt. 2023
Dear Lawrence, Sorry to hear it was a bit noisy. We have done many upgrades to the Maine Inn over the last 5-8 years and continuously making improvements. Thank you for your feedback.

10/10 Fantastiskt

William

Reste med sin partner
Gillade: Bekvämligheter
Historic property, little dated but worth the effort
Bodde här 1 natt i september 2023
Svar från Laura 6 okt. 2023
Dear William, Glad to hear you enjoyed your stay at our historic Poland Spring Resort!

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place to stay
Bodde här 1 natt i september 2023
Svar från Laura 6 okt. 2023
Thank you for rating us! Please come again soon!

10/10 Fantastiskt

Phil

Bodde här 1 natt i september 2023
Svar från Laura 6 okt. 2023
Glad you enjoyed your stay! Please visit again soon!

10/10 Fantastiskt

Adam

Bodde här 1 natt i september 2023
Svar från Laura 6 okt. 2023
Glad to see you enjoyed your stay at Poland Spring! Please visit again soon!

8/10 Bra

Jennifer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Best nights sleep Ive had in a long time! I loved the atmosphere. Will visit again.
Bodde här 1 natt i september 2023
Svar från Laura 6 okt. 2023
Dear Jennifer,Thank you for taking the time to write a review! Please visit again soon!

6/10 Okej

Ramon, Brockton

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Needs remodelation and more attencion
Bodde här 2 nätter i september 2023
Svar från Laura 6 okt. 2023
Thank you for your feedback.

10/10 Fantastiskt

William, Waxhaw

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful expansive grounds, staff generously accomodated us with a room change due to illness. Scrupulously clean. Extensive breakfast buffet. Quiet.
Bodde här 2 nätter i september 2023
Svar från Laura 6 okt. 2023
Dear William, I am so glad you enjoyed your stay! Please visit again soon!

10/10 Fantastiskt

Michelle

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Sue 3 sep. 2023
Thank you. We are happy you enjoyed your stay.

8/10 Bra

TOM

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 2 nätter i augusti 2023
Svar från Sue 3 sep. 2023
Thank you. We are happy you enjoyed your stay.

8/10 Bra

ANDREW

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ENJOYED THE BREAKFAST BUFFET. THE SCENERY IS BREATHTAKING. DIDN'T THINK THE POSITIONING OF THE SOAP DISPENSERS IN THE SHOWERS WERE THE BEST AND WERE IN MY WAY.
Bodde här 3 nätter i augusti 2023
Svar från Sue 3 sep. 2023
Thank you for staying with us.

10/10 Fantastiskt

Guy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Poland springs resort is great. Very relaxing with beautiful views. The staff is extremely friendly and welcoming.
Bodde här 1 natt i augusti 2023
Svar från Sue 3 sep. 2023
Thank you for staying with us.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent Stay
Our room was among the cleanest rooms I've stayed in. Service was amazing. The hotel is historic, so if you're looking for modern, this may not be the place for you. We ran into a number of guests who come back each year. I can see why - the grounds are beautiful and you don't have to leave the resort.
Bodde här 1 natt i augusti 2023
Svar från Laura 9 okt. 2023
Thank you for taking the time to write a review! I'm so glad you enjoyed your stay! Hope to see you again soon!

6/10 Okej

Sheldon W

Reste i grupp
Bodde här 2 nätter i augusti 2023
Svar från Laura 12 okt. 2023
Thank you for staying with us!

4/10 Dåligt

Gary

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
No coffee in the room. The property was not located on the
Bodde här 1 natt i augusti 2023
Svar från Laura 12 okt. 2023
Thank you for staying with us!

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to unwind and relax. I love all the amenities. Will be back.
Bodde här 1 natt i augusti 2023
Svar från Laura 12 okt. 2023
Dear Robert, Thank you for taking the time to write a review! Glad you enjoyed your stay! See you again soon!

10/10 Fantastiskt

Annawyn

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Laura 12 okt. 2023
Thank you for staying with us!

6/10 Okej

Richard

Gillade: Renlighet och personal och service
Bodde här 1 natt i augusti 2023
Svar från Laura 12 okt. 2023
Thank you for staying with us!

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great charm and stress free
It is one of the grand old resorts. It hold true to the owner’s vision of keep luxury affordable.
Bodde här 5 nätter i augusti 2023
Svar från Laura 12 okt. 2023
Dear Donald, I am so glad to hear you enjoyed your stay! Hope to see you again!