Pensionat i Ponte Lungo station

“This is not a hotel. Casa means house and the accommodation has bought apartments in a house and made rooms in the apartment. We should understand that. Furthermore, the rooms he showed in the pictures on the website were not there. There are a lot of pictures on their own website. In the pictures it looks nice and cozy. Then he got very upset when we were not overly pleased. He thought we should change hotels.”

“Rent rum.Trevlig personal.”

“Everything was good! Especially service and location. But the internet was not working.”

“Skön säng och trevlig personal.”

“Alex was really great at all breakfast good stay was very nice recommend 100%”

“Fantastisk service ’! Allt ligger nära , Vi fick fint dekor i rummet för smekmånad Allt ligger i promenads avstånd ”

“Läget är bra, när termini station. Det var svårt att hitta hotellet då där ej var någon skylt med rätt namn utan flertalet olika hotell i samma byggnad. Vi fick ett rum på andra sidan gatan, i det rummet var toalettstolen lös ifrån golvet så det läckte ut vatten när man spolade (kranen var även väldigt dumt placerad så svårt att tvätta händerna då strålen var 2cm från kanten) och hela rummet luktade väldigt mycket mögel. AC funkade inte utan lät bara. Vi sa ifrån till receptionen som sa att de...

“Be very careful with the extra charges here. They require a 30€ cash fee if you check in after 20:00. For the deposit, you’re asked to use a third-party app that adds an extra 3.5€ fee. I asked for these charges to be included in my invoice during the check-in and followed up three more times over the next two weeks after leaving, but never received a reply. Communication is also poor. They insist on using WhatsApp only instead of the official booking platform (Hotels.com in my case). After...

“The room had a smell.”