Hotell nära Promenade on Providence

“The cleanliness of the rooms could have been a bit better. There was some molding in the shower and mystery spots on the walls of the bathroom all the way to the ceiling. There was also a hole in the bathroom wall. The Mini fridge was filled with rust as well. The staff was great!”

“Good customer service, especially the bartender.”

“The area around the hotel is good! ”

“Large comfortable suite as usual. Clean and pleasant. My go-to for 100+ nights per year while traveling on business.”

“Puede mejorar si ponen atención a los detalles.”

“falta personal”

“For a last minute book, it was great,clean, and 6mins from our destination.”

“Get a better exterminator”

“DO NOT STAY HERE…FILTHY I reserved 2 rooms and both were filthy! Stains on sheets, looked like cigarette holes on comforters. Bathroom toilet had hair on it, bathroom shower was nasty, bathroom door looked like it hadn’t been cleaned since the place was built. We walked in and right back out. Did not stay here. Went back to front desk and requested a refund. The person on duty was very nice and was not confrontational. The only issue was i had to contact Expedia so he could get the “ok” to...

“Pool NOT open! Room had liquor top from previous guests still in room! Breakfast consisted of bagels (ONLY ONE KIND TO CHOOSE FROM) and dry cereal. THATS IT FOR BREAKFAST!! Parking lot had TONS of potholes!! My husband asked if they needed them fixed and the front desk man looked at him and said NO! When we came back down they had patched the one hole at the entrance and left the remaining of the parking lot with holes!!! We stayed a total of 6 days!! I only chose this hotel in hopes of using...

“The carpet in the hallways definitely needs to be replaced, and the numbers on my air conditioner didn't work, so I had no idea what I was setting the A/C to. I may have been dead tired, but the bed was most comfortable and I slept wonderfully.”

“Staff was the ONLY good think about this place. Room smelled like cigarettes, bathroom didn't look clean. There was no ice machine or coffee machines and the lobby smelled like piss.”

“You mentioned breakfast and you put muffin Muffin is not breakfast wrong advertise Quality inn fairmont cheaper and breakfast full of options I will never come back Toilet moving Room bad maintained Everything was bad”

“This hotel has roaches. Other than that great staff. Room was clean when I walked in however I woke up the next morning and roaches were everywhere. I checked out that day.”

“Room was organized but the towel and bedsheets were dirty. The room was smelly. The floor was extremely dirty, when you walk 5 min, you have to wash your feet.”

“Había mucha gente fumando fuera de pasio y no pudimos dormir por los gritos de la gente que había en el pasio”

“Room wasn’t clean and had mold”

“Nada de lo promocionado es cierto no hay desayuno no hay piscina el aseo es terrible las toallas siucias usadas parades sucias manchadas las alfombras sucias y lo peor hay cucarachas por todo lado, quiero un reembolso de mi dinero por falsa publicidad”

“My husband and I never even got the chance to check in. The front desk employee was extremely rude when asked about the questionable cash only deposit that he demanded that we give. When I explained that I booked online through Expedia and that I can put a deposit on my credit card, he took out a list of guest names stating that it was a list of all of the people who gave the cash deposit and would get it back. He then further stated that if we didn’t like it, we could go elsewhere. That is...