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Recensioner av Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino

4.5 out of 5
Royalton Bavaro, An Autograph Collection All-Inclusive Resort & Casino
Highway Macao Playa Arena Gorda, Punta Cana, La Altagracia

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 666 av 1294 recensioner" "
8 - Bra i betyg. 338 av 1294 recensioner" "
6 - Okej i betyg. 175 av 1294 recensioner" "
4 - Dåligt i betyg. 74 av 1294 recensioner" "
2 - Väldigt dåligt i betyg. 41 av 1294 recensioner" "

9,0/10

Renlighet

8,6/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Taiesha Shantaye

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The customer service was awful, but majority of the people were really nice; the room was below standard/dirty and the food was not as advertised. Beautiful place though. First we arrived and had to wait 2 hours to check in. Didn't get a tour, map or anything upon arrival. The room was disgusting, stains on the bedding, towels, even the robe hanging in closet. Even when we called to replace the towels and the bedding, the replacements were all stained even though they said they were clean. Needless to say, had them replaced again which came after about an hour. This was a consistent theme throughout the stay. Any call for service, whether it be washcloths, which they ran out and started giving us hand towels, fixing the tv which wasn't working for the first day at all, hairdryer in the room, would either take 30 minutes plus or would not come at all. Being though we didn't receive the tour, we had no idea of the food times for the different restaurant and buffet options; or the need to make reservations /dress codes for a few of them. the property itself, is massively beautiful. Plenty of swimming pools, activities, lovely beach access, and the excursions we did were great. The lack of customer service, the dirty rooms, linen, towels, curtains, turns a 10/10 property to a 5 out 10 Experience. Not to mention me and my spouse suffered bed bug bites to both our legs. Horrible time spent at the resort. I have but do not see it available on the mobile
Bodde här 3 nätter i maj 2024

8/10 Bra

allison

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The resort and staff are very good. But lots of walking so if not used to it might be a negative lots of older guests complaining about that. Front desk great bar tender very good and Lazy river was very fun!
Bodde här 5 nätter i maj 2024

6/10 Okej

MARICRUZ

Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i maj 2024

2/10 Väldigt dåligt

Sabrina Amanda

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024

6/10 Okej

Erick

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La experiencia fue en muchos aspectos desagradable, comenzando en el personal que te colabora en el check in y check out, trabajan de manera desorganizada, dan informaciones falsas y siempre están sin tiempo para responder tus dudas. En cuanto al servicio a la habitación, el personal nunca está disponible , a la hora de entregar la habitación solo te ponen dos botellas de agua y más nada, si se terminan y llamas para recargar nunca están disponible (horrible ) . En cuanto al la higiene de la habitación, las sábanas y toallas se veían curtidas, es decir ya no estaban aptas para seguir siendo usadas ( pasaron de color blanco a gris ) . Este hotel tiene muchas debilidades que deberían de mejorar ya que están localizados en una muy buena zona y la playa es hermosa.
Bodde här 2 nätter i maj 2024
Svar från Equipo de Royalton Bávaro Resort & Spa 21 maj 2024
Estimado Erick,Nos gustaría agradecerle que haya compartido con nosotros sus impresiones sobre su estancia en Royalton Bávaro Resort & Spa.Estaremos informando a los departamentos correspondientes para que estén al tanto de su reseña.Si nos visita nuevamente, nos aseguraremos de que su experiencia mejore significativamente y esperamos que nos brinde la oportunidad de cambiar su percepción sobre nosotros.Cordialmente,

8/10 Bra

Xavier

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed my stay especially the food. It was amazing. The staff was super friendly
Bodde här 3 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 23 maj 2024
Dear Xavier,We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

6/10 Okej

Doris Jele

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The property was very convenient
Bodde här 3 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 20 maj 2024
Dear Doris Jele,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 Okej

Stella Stauroula

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was great and the beach was beautiful. The service was great too. The only complaint is that the food was very bland. This was true for all the restaurants and the buffet.
Bodde här 7 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 20 maj 2024
Dear Stella Stauroula,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

8/10 Bra

Michele, Evansville

Reste med familjen
Gillade: Bekvämligheter
Stay was close to beach and pools. However, the restaurants and stage area was a long walk. It would be nice if resort had a shuttle that ran every hour during prime time.
Bodde här 4 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 20 maj 2024
Dear Michele,We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Fantastiskt

Charitza

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me encanto todo!
Bodde här 3 nätter i maj 2024
Svar från Equipo de Royalton Bávaro Resort & Spa 20 maj 2024
Estimada Charitza,Estaremos encantados de darle la bienvenida nuevamente a nuestro hotel y asegurarle que disfrutará de servicios e instalaciones superiores en su próxima visita.Atentamente,

8/10 Bra

Felicia Maria

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Needs to be updated.
Bodde här 6 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 20 maj 2024
Dear Felicia Maria,We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

6/10 Okej

Denys

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 20 maj 2024
Dear Denys,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 Fantastiskt

Juana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was excellent, except the entertainment, very boring animation and it doesn’t have a nightclub.
Bodde här 3 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 21 maj 2024
Dear Juana,We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Fantastiskt

Vaughn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was amazing, absolutely loved it & most definitely will be back!
Bodde här 2 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 20 maj 2024
Dear Vaughn,We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

4/10 Dåligt

Anamarys

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 17 maj 2024
Dear Anamarys,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 Okej

Bridget

Gillade inte: Boendets skick och faciliteter
Bodde här 4 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 17 maj 2024
Dear Bridget,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 Okej

Brenda

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
The hotel is beautiful, full of activities for all ages and food is good, the beach is unique. However many of the employees are rude and are always in a bad mood, especially at the front desk. Check-in is supposed to be at 3:00pm, however we received the room at 6:00pm after lots of complaints.
Bodde här 5 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 16 maj 2024
Dear Brenda,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 Fantastiskt

Amairany

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Second time coming here and we loved it even more this time. The staff the amenities and food was 1000x better. Definitely coming back!!
Bodde här 3 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 16 maj 2024
Dear Amairany,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Fantastiskt

Jhonnatan

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Last week I had the pleasure of spending 4 nights at this resort. The food is great, multiple restaurants available for lunch and dinner, clean areas, and outstanding rooms, the property, in general, is perfect for all ages, highly recommended for families. The staff is the best of the best. And I'd like to thank them for all the attention and great customer service. Big hug to all of them, these people made my stay perfect with their effort and a big smile always on their faces. Thanks, guys, May God Bless you all. I'll be back a soon as I can.
Bodde här 2 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 16 maj 2024
Dear Jhonnatan,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We love it when our staff contributes to make your holiday special. We are going to share your comments with the staff. We are sure it will make them very happy.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Fantastiskt

Rafael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo maravilloso, las instalaciones, los restaurantes, la playa, las piscinas... pero lo mejor de todo, fue la atención de las mujeres y hombres dominicanos hacia mi familia, de corazón les digo que son personas maravillosas. MUCHAS FELICIDADES!
Bodde här 3 nätter i maj 2024
Svar från Equipo de Royalton Bávaro Resort & Spa 16 maj 2024
Estimado Rafael,Nos gustaría principalmente agradecerle por elegir Royalton Bávaro Resort & Spa para sus recientes vacaciones y también por tomarse el tiempo para compartir su opinión.Nos esforzamos por ofrecer unas excelentes vacaciones a todos nuestros huéspedes y apreciamos enormemente sus encantadores comentarios sobre nuestras instalaciones, servicios y personal. Comentarios como el tuyo son nuestra mejor recompensa.Estaremos encantados de darle la bienvenida nuevamente a nuestro hotel y asegurarle que disfrutará de servicios e instalaciones superiores en su próxima visita.Atentamente,

6/10 Okej

FRANCCESCA ALESSANDRA SAAVEDRA

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
I spoked to Patricia on the front desk and brought to the attention to the butler the incorrect room 19306 had 0 ocean view not even a partial side that’s not what we booked and no resolution
Bodde här 3 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 15 maj 2024
Dear FRANCCESCA ALESSANDRA SAAVEDRA,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelente
Bodde här 4 nätter i maj 2024
Svar från Equipo de Royalton Bávaro Resort & Spa 15 maj 2024
Dear Michael,Se agradece mucho su reseña sobre Royalton Bávaro Resort & Spa. Siempre estamos encantados cuando los huéspedes han disfrutado de unas maravillosas vacaciones y se han ido con buenos recuerdos.Esperamos sinceramente tener el placer de darle la bienvenida nuevamente a Royalton Bávaro Resort & Spa y asegurarnos de que disfrute de los mejores servicios e instalaciones en su próxima visita.Cordialmente,

10/10 Fantastiskt

Heidi Rodríguez

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 2 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 14 maj 2024
Dear Heidi Rodríguez,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Fantastiskt

Ebonee

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was excellent no complaints! Besides me being sick due to my pregnancy everything was great! We will be back for sure! Thank you so much!
Bodde här 4 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 14 maj 2024
Dear Ebonee,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Fantastiskt

Randi

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful! We will be back soon
Bodde här 3 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 14 maj 2024
Dear Randi,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

8/10 Bra

Estefania

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really liked my stay, but it took them 1 hour to give us the room, they gave it to us at 4pm, and when we finally got it it was a double, and I booked the king room, I had to go back to the lobby, and although the manager was very capable and gave us the right room, the truth is we had a bad time, but I must say that the experience was ideal.
Bodde här 1 natt i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 13 maj 2024
Dear Estefania,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 Fantastiskt

Donna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 14 maj 2024
Dear Donna,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Fantastiskt

Tanya

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer service was great. Everyone was very pleasant. Food was wonderful. Lots of recreational options to choose from (including multiple pools).
Bodde här 7 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 13 maj 2024
Dear Tanya,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Fantastiskt

Somtochukwu George

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 4 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 13 maj 2024
Dear Somtochukwu George,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Fantastiskt

Génesis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo fue especial , muchas gracias a Niurka y joselito nuestro concierge.
Bodde här 3 nätter i maj 2024
Svar från Equipo de Royalton Bávaro Resort & Spa 13 maj 2024
Dear Génesis,Nos gustaría principalmente agradecerle por elegir Royalton Bávaro Resort & Spa para sus recientes vacaciones y también por tomarse el tiempo para compartir su opinión.Estaremos encantados de darle la bienvenida nuevamente a nuestro hotel y asegurarle que disfrutará de servicios e instalaciones superiores en su próxima visita.Atentamente,

10/10 Fantastiskt

Rosemary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and relaxing place to stay
Bodde här 5 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 12 maj 2024
Dear Rosemary,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Bra

Eleni

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was beautiful. Good and staff were amazing and pleasant.
Bodde här 7 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 11 maj 2024
Dear Elena,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Bra

tamara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Family hotel very nice
Bodde här 5 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 10 maj 2024
Dear tamara,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

6/10 Okej

Candace J, New Rochelle

Reste i grupp
Gillade: Renlighet
I'm mixed on this resort. It's an enormous place, and lots to do, especially for kids. The cabanas with the little pool are awesome. However the food is just plain awful, and the drinks are never made the same way twice (even from the same person).
Bodde här 5 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 10 maj 2024
Dear Candace J,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

2/10 Väldigt dåligt

JORGE, Miami

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
1- Check-in was horrible after 2h They gave us a room where the door did not open and the Bell Boy opened it with his key, and instead of having a King bed it had 2 Queen beds (they didn't even help us in check-in knowing that we were a couple) after 2h they gave us to another room with 1 King bed 2- We went to lunch at the Brazileño restaurant just like my last trip and they told us that we could not have lunch there unless you were a diamond club member 3- Natural juices only in breakfast & before was anywhere and anytime 4-I went to the buffet and barely attended, I practically had to sit on my own and sometimes ask for water, also they turned off the air conditioner as a result was sllipery floor 5- this blow out my mind, there were NO SPOONS, you had to ask the waiters for them because they said there were not enough, same as the fabric napkins 6- The mattress was horrible, I had back pain for all week, I asked for the mattress to be change, and the only thing they could do was change it from another room, was better but still bad condition 7- I have never seen as much misery within a hotel in Punta Cana as this trip, they cannot hire managers which only goal is their bonus at the expense of the hotel's category and client happiness. For us, ROYALTON MANAGEMENT is really bad, not the Dominican workers, the last management was incredible and they should not have been changed.
Bodde här 5 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 10 maj 2024
Dear JORGE,First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Bávaro Resort & Spa. I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Kindest regards,

8/10 Bra

Karyna

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I liked everything about this resort except a couple of things. 1. Check in took us 1.5 hours, however my friend came 2 days later and check in for her took 15 mins. So I’m not sure if we just came at a very busy time. 2. How difficult they make it to get into a restaurant. You can’t make reservations, so you have to come 30-50 mins before restaurants open and stand in line. However, diamond club members are able to make reservations and we ended up staying in line for 3 restaurants only to have large diamond club groups walk in 5 mins before opening abs taking all open tables. I wish there was a way to see if diamond club even has reservations or not so we wouldn’t waste time standing in line. After our third day trying to get into a restaurant, we gave up. I would have given this resort a much lower rating if their buffet food wouldn’t be so good. I didn’t even feel like I messed out on restaurants since the buffet offered that much variety. 3. Staff was great, except waiters in buffet. We would have to wait a while to get water and there were days when no one even asked if we wanted anything and our tables were not cleared. Housekeeping was great, only great service. Concierge guys were always ready to help. Overall, it was a nice resort with a great beach. Their beach swimming area was very small but it wasn’t too bad. Seaweed was cleaned every morning and afternoon. There is security on the beach that watched out for your stuff and helped you find spots.
Bodde här 7 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 9 maj 2024
Dear Karen,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

6/10 Okej

keyla

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
La habitación está de remodelar muy vieja y en malas condiciones, los animadores son muchos pero no hacen actividades para la cantidad que son, los camareros están como que no le Paga un sueldo solo trabajan por la propina por lo que el cliente le puede dar,más actividades para los niños el bar del lobby que está al lado del restaurante hunter necesita más servicio al cliente .
Svar från Equipo de Royalton Bávaro Resort & Spa 9 maj 2024
Estimada keyla,Nos gustaría agradecerle que haya compartido con nosotros sus impresiones sobre su estancia en Royalton Bávaro Resort & Spa.Estaremos informando a los departamentos correspondientes para que estén al tanto de su reseña.Si nos visita nuevamente, nos aseguraremos de que su experiencia mejore significativamente y esperamos que nos brinde la oportunidad de cambiar su percepción sobre nosotros.Cordialmente,

10/10 Fantastiskt

Oluwadamilola

Gillade: Renlighet, personal och service och boendets skick och faciliteter
great time! we loved it
Bodde här 4 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 10 maj 2024
Dear Oluwadamilola,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

6/10 Okej

Ireishka

Reste i grupp
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Cuando llegamos luego q hice la reserva para dos persona por Expedia aparecía q fue reservada para una sola persona tuve que pagara 315 dólares adicional, cuando me dan el cuarto porque solo había Diamond club el cuarto se filtraba de agua, el piso lleno de arena como si limpiaron por encima y ya, las corcha de la cama manchada igual q las toallas, el baño igual sucio y roto en el desagüe, el restaurante italiano malísima la comida, ahí q caminar muchísimo, espere cm 15 minutos para q el carrito de golf viniera a buscarme nunca llegó cuando llegue al loby a ver el show ellos estaban viendo el show en el loby por eso no nos buscaron, demás restaurante buenísimo solo que la comida es la misma toda la semana tampoco cambian la comida por día
Bodde här 3 nätter i maj 2024
Svar från Equipo de Royalton Bávaro Resort & Spa 9 maj 2024
Estimada Ireishka,Nos gustaría agradecerle que haya compartido con nosotros sus impresiones sobre su estancia en Royalton Bávaro Resort & Spa. Me entristece leer su reciente reseña y el hecho de que no hayamos cumplido con sus expectativas durante sus últimas vacaciones con nosotros.En primer lugar, nos gustaría disculparnos por las molestias que haya experimentado durante su última estancia con nosotros. Le agradecemos que comparta su opinión con nosotros.Estaremos informando a los departamentos correspondientes para que estén al tanto de su reseña.Si nos visita nuevamente, nos aseguraremos de que su experiencia mejore significativamente y esperamos que nos brinde la oportunidad de cambiar su percepción sobre nosotros.Cordialmente,

4/10 Dåligt

Kelly, Portland

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Was not pleased at all. Food was not good
Bodde här 4 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 10 maj 2024
Dear Kelly,We would like to thank you for sharing your impressions with us of your stay at Royalton Bávaro Resort & Spa.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

10/10 Fantastiskt

Edimil

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I Like everything it was a nice time will be back in the near future for short.
Bodde här 3 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 8 maj 2024
Dear Edimil,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Fantastiskt

Yaquelin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff very attentive
Bodde här 3 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 8 maj 2024
Dear Yaquelin,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

6/10 Okej

Lyubov, Staten Island

Gillade inte: Personal och service
Bodde här 1 natt i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 20 maj 2024
Dear Lyubov,If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

8/10 Bra

Ada Giselle

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The hotel overall great ! Excellent. Our concierge José, great. The employees in all area Great !! The food was great The only opportunity in the pool bar need some repairs roof & counter of the bar.
Bodde här 2 nätter i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 7 maj 2024
Dear Ada Giselle,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We strive to offer a great vacation to all our guests and we greatly appreciate your lovely comments about our facilities, services and staff. Comments like yours are our best reward.We will be informing the corresponding department so that they are aware of your review.If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will give us the opportunity to change your perception of us.Cordially,

8/10 Bra

Liam

Gillade: Personal och service
Bodde här 6 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 8 maj 2024
Dear Liam,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Fantastiskt

Yasmin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay at Royalton Bavaro. Friendly and helpful staff; great food (with many options); entertainment; restaurants and bars everywhere (all night); coffee and Ice cream shop; a plus for me is they have a lot of shaded spaces around the property (beach, pool, etc). My family and I had a great time at the lazy river (especially the bar inside). I will for sure go back to this hotel
Bodde här 1 natt i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 6 maj 2024
Dear Yasmin,Your review of Royalton Bávaro Resort & Spa is very much appreciated. We are always delighted when guests have enjoyed a wonderful vacation and have left with happy memories.We are sincerely looking forward to the pleasure of welcoming you again to Royalton Bávaro Resort & Spa and make sure that you will enjoy the best services and facilities on your next visit.Cordially,

10/10 Fantastiskt

Jane

Bodde här 1 natt i maj 2024
Svar från Royalton Bávaro Resort & Spa Team 7 maj 2024
Dear Jane,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Fantastiskt

Sarah C

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 6 maj 2024
Dear Sarah C,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

10/10 Fantastiskt

Natacha

Gillade: Renlighet
Bodde här 4 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 6 maj 2024
Dear Natacha,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,

8/10 Bra

Tomeka

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great vacation
Bodde här 4 nätter i april 2024
Svar från Royalton Bávaro Resort & Spa Team 6 maj 2024
Dear Tomeka,We would mainly like to thank you for choosing Royalton Bávaro Resort & Spa for your recent vacation and also for taking the time to share your review.We would be delighted to welcome you back to our hotel and assure you that you will enjoy superior services and facilities on your next visit.Sincerely,