Lyxhotell i Madeira

"We were satisfied! We tried every restaurant except Sabor. Nouvelle Brasserie and Carvaja were our favorites. Great service from the staff, they were very helpful - special shout out to Carolina from the Guest Experience desk. The spa was amazing with an amazing view. A plus is that the resort is very close to one of the hiking trails. Improvements? The drinks at the bars were a mixed bag. Ordered Granita one day and it was like a slush, the other day the bartender just put some ice cubes in and mixed it with juices and stirred. That's not a Granita! One bar served an amazing frozen fruity Daqiuri (The Desire) but the same bar mentioned above just put the drink and some ice in the mixer for five seconds and then served it? Wildly inconsistent tastes of some drinks we tried more than once, for example the Madeira Colada could be either the best drink at the resort or a measly meh. The juices at the breakfast were also very bad. The resort should do something about guests hogging sunbeds for hours, just leaving some stuff there and not being present. One company seemingly had sun beds claimed over the night even. Overall, we were satisfied. "

"Väldigt bra familjehotell. Stora och många pooler. Grymt bra frukost. Gammalt spa och gym"

"Väldigt vänliga och hjälpsamma människor. Perfekt ställe för par eller bara en vuxen som vill ha lugn och ro. Bra restaurang, inte topp, men bra. Bra sängar! "

"Ok, the gym at this hotel is a bit small for a 5 star hotel of this size and, some details are coming near when they need to be polished up a bit. However : All three pool areas are in top condition. And the breakfast is really good, both service, food quality and the restaurants design and location. ( Think brutalism at its best.) Very friendly staff and excellent service plus cool design ( Partly by Oscar Niemeyer ) Over all this is a little pearl in Funchal and I hope that Pestana group will take good care of it. "

"Fantiskt hotell med personal!"

"Frukosten var helt outstanding."

"Rent, bra service och bra läge"

"Väldigt hård sängar och lyhört rum. Vi hade rum 116 vilket var längst ned i korridoren men vi hörde grannarna komma och gå. När det knackade på hos en annan lät det som det var hos oss. Städpersonalen skrek på oss när vi gick där de skulle moppa… vi fick gå utevägen runt hotellet för att undvika hen. Väldigt lyhörd frukostsal där personalen sorterar disken ute bland kunderna vilket låter väldigt mycket."

"Utmärkt hotell med bra service, god mat och dryck. Suveränt god Revbensspjäll varje dag…. Det enda negativa är att det är lite för kuperat att vandra på runt hotellets omnejd…"