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“Very comfortable and clean with fantastic spacious rooms They provide covered bicycle storage if required”

“A”

“Property was as described in a quiet location. Communication with the host was excellent and very helpful. Ideal for what we needed, short drive to Pontoise train station which provided a frequent service to Paris centre - about 50 mins.on the train. Thanks to Florian and Farid for hosting us.”

“Bonne communication Équipements de qualités ”

“It's a very nice hotel, its rooms are comfortable, and the hotel is generally welcoming. But if you have any problems, be sure to leave them in writing and email them. Customer service is very good but communication between staff is poor. We had a problem with the bathroom, they sent the technical team to solve the problem faster but we don't know what happened because they didn't resolve it. After two days, they moved us to another room. Apparently, due to a lack of communication between the...

“Chambre propre, parking accessible ”

“I booked for 3 nights. When I went back to the hotel for the second night, the staff took my things from room 309 without my permission. Staff put my things on the IKEA shopping cart. I get really pissed off at them and demand to be paid in full for the 3 nights. Otherwise I will call the police. They say I have asked to change rooms. I stop them for crap excuses and "why am I mad at you if I wanted to change rooms, Stop with your excuses". They changed their mind to refund for 1 night. I still...

“Mold ceiling and mold in the bathroom. Dirty mattress. The room I stayed in could definitely need some “TLC”, although I’m sure housekeeping did there very best. I would say it’s the management that needs to address the issues.”

“Très bon hôtel, propre et personnel accueillant. Un seul bémol : le quartier … pas très rassurant.”