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“Hotel staffs are nice with professionalism. Interior decor and amenities are right on spots. Food is amazing & private Onsen is marvelous!”

“Good Service and English is good from the customer service. ”

“全てが綺麗でした！また泊まりたいねと子供も喜んでました。また行く際はよろしくお願いします。”

“Great location a little bit outside of Lake Toya, the property is beautiful and well kept and a short walk from the lake. The highlight was the onsen which was super relaxing and the other amenities such as projector , coffee , tatami rooms are just a cherry on top , highly recommended!”

“3世代、3家族で3部屋の宿泊。ロフトが珍しいのか、孫3人は大喜びで遊んでいました。夜の花火がとても綺麗でした。寒かったけど。”

“Etablisement magnifique avec des vues couper le souffle sur le lac Toya. De grands espaces intérieurs sont propices à une détente maximale Très belle piscine intérieure également”

“よかったです”

“Nice room”

“Kallt rum men stort och rymligt. Stort badkar med fantastisk utsikt! Beställ inte mat eller fukost. Mycket bra parkering i kallgarage.”

“The Emperor wears no clothes. For the price, one can expect a lot. A luxurious experience in the proximity to lake Toya, views over mt Yotei. To some degree this is true. The view is simply magnificent, however, and the hotel makes so that almost every room has a view over the mountain and lake. Yet, this does not compensate for the faults at hand. I came here for two days as a solo traveller. Initially, the first experience is with workers who know english quite well. However, that could be...

“枕など汚れが目立つ事があった。 トイレットペーパーを支える器具が外れかかっていて壊れていた。すぐにフロントへ報告し対応は素早かったが、もう少し細かい点検はした方がいいと思います。”

“お部屋もきれいで、スタッフの方も笑顔で対応してくださり、お食事も美味しくお風呂も素敵でした。また行きたいです。”

“スタッフさんの対応も丁寧ですし とても気持ちが良かった！ ご飯も部屋からの景色も最高でした”

“This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu.”