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“有別以往溫泉飯店的懷石料理，太棒了”

“Good Service and English is good from the customer service. ”

“どの部屋からも洞爺湖が望め、特にお風呂は眺めといい設備や備品　清潔感何もかも素晴らしい”

“丁寧な接客で心地よかった。 ケーキを持っていたらお祝い事か尋ねてくれて、誕生日を伝えると夕食時にお花とプレゼントを用意してくれた気遣いにとても感動した。”

“Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience ”

“スタッフの方もとても親切でした！”

“客房乾淨、餐廳選擇很多、滑雪場很棒、員工都很友善”

“Amenities were top.”

“노천 온천이 너무 좋았어요!! 직원들도 친절하고 개인적으로는 서양식 객실이 좋았습니다~”

“This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth...

“Family friendly onsen”

“Staff hospitality and stunning lake Toya view from the room. These are amazing!”

“とても清潔で、広々リビング 最新の家電少し分かりにくい 全体的には、大満足です 又利用したい”

“Kallt rum men stort och rymligt. Stort badkar med fantastisk utsikt! Beställ inte mat eller fukost. Mycket bra parkering i kallgarage.”

“The Emperor wears no clothes. For the price, one can expect a lot. A luxurious experience in the proximity to lake Toya, views over mt Yotei. To some degree this is true. The view is simply magnificent, however, and the hotel makes so that almost every room has a view over the mountain and lake. Yet, this does not compensate for the faults at hand. I came here for two days as a solo traveller. Initially, the first experience is with workers who know english quite well. However, that could be...

“My family had an enjoyable time here!”